What do you want to know about using Quicken for Mac 2016?

Quicken Kathryn
Quicken Kathryn Administrator admin

Hello All,

Our Quicken for Mac development team wants to answer your questions!  The team will be putting together a video to answer some of the more common Quicken for Mac 2016 usage questions.

If you have a question about how to do something in Quicken 2016, post it here as an answer--if you see that your question has already been posted, vote up that answer, so the Mac team knows the top questions (they may not get to every question in this round).

If you have direct feedback for the product, rather than a usage question, please add that feedback here: https://www.quicken.com/mac/feedback rather than this thread.


Thanks, all!

Quicken Kathryn

Quicken Kathryn
Community Administrator
«134

Comments

  • mikegoodrich22
    mikegoodrich22 Member ✭✭
    edited August 2018
    since updating quicken for mac 2016 to 3.5.1, register for checking account is not displayed in chronological order.  How can I correct this?
  • RickO
    RickO SuperUser, Mac Beta Beta
    edited December 2016

    since updating quicken for mac 2016 to 3.5.1, register for checking account is not displayed in chronological order.  How can I correct this?

    Click the Date column header.
    Quicken Mac Subscription; Quicken Mac user since the early 90s
  • mikegoodrich22
    mikegoodrich22 Member ✭✭
    edited August 2016

    since updating quicken for mac 2016 to 3.5.1, register for checking account is not displayed in chronological order.  How can I correct this?

    Thanks, it worked!
  • Unknown
    Unknown Member
    edited August 2016

    since updating quicken for mac 2016 to 3.5.1, register for checking account is not displayed in chronological order.  How can I correct this?

    Currently use Canadian (Intuit?) Quicken 2014 (windows).  Want to download Quicken for Mac 2016.  Is there a Canadian version?
     
  • Unknown
    Unknown Member
    edited August 2016

    since updating quicken for mac 2016 to 3.5.1, register for checking account is not displayed in chronological order.  How can I correct this?

    I didn't take out any loans from my wells fargo bank account they have not yet subtracted the balance they took
  • Unknown
    Unknown Member
    edited August 2016

    since updating quicken for mac 2016 to 3.5.1, register for checking account is not displayed in chronological order.  How can I correct this?

    they"re alright with me!
  • Unknown
    Unknown Member
    edited August 2018
    I have been using Quicken since 1995 and currently have the most recent update of Q2007 for Mac. I understand that you will soon stop supporting it and that a new MacOS may soon make it unusable. But my entire financial history lives in this app and I want to know what to expect when I update to 2016 (or 2017):

    Will the new version transfer my current data file without losing any of my historical info - accounts, transactions, categories, classes, securities, report customizations, etc? If not, what problems can I expect and are they solvable? Please tell me now - I hate surprises.

    What will I immediately have to know about doing any things differently?

    If I get 2016, will the imminent upgrade to 2017 be free? If you were me, would you wait for 2017?

    Is there a printed manual as in the old days? Online tutorial for upgrading?

    Thank you.
  • Unknown
    Unknown Member
    edited October 2016

    since updating quicken for mac 2016 to 3.5.1, register for checking account is not displayed in chronological order.  How can I correct this?

    I have an auto loan set up and want to automatically take the deductions downloaded from my checking account and apply it to the loan amount. How do I do this?
  • smayer97
    smayer97 SuperUser, Mac Beta, Canada Beta ✭✭✭✭✭
    edited December 2016

    I have been using Quicken since 1995 and currently have the most recent update of Q2007 for Mac. I understand that you will soon stop supporting it and that a new MacOS may soon make it unusable. But my entire financial history lives in this app and I want to know what to expect when I update to 2016 (or 2017):

    Will the new version transfer my current data file without losing any of my historical info - accounts, transactions, categories, classes, securities, report customizations, etc? If not, what problems can I expect and are they solvable? Please tell me now - I hate surprises.

    What will I immediately have to know about doing any things differently?

    If I get 2016, will the imminent upgrade to 2017 be free? If you were me, would you wait for 2017?

    Is there a printed manual as in the old days? Online tutorial for upgrading?

    Thank you.

    The question to upgrade from QM2007 is a challenging one and there is no easy answer. I suggest that you make sure that Quicken 2016 for Mac will meet your needs, since it is not an upgrade from QM2007 but rather from Quicken Essentials (which was re-written from the ground up, starting in 2010), so there are some features that are still not there e.g. loan amortization, 2-line display, QuickMath, auto-backups, or are not as fully developed yet, e.g. Customized Reports, the FULL Bill Pay feature set, investment lot management (therefore some data may not carry over). You can start here:
    http://www.quicken.com/mac/compare

    Currently, the main advantages of QM2016 over QM2007 include the ability to sync with Quicken Mobile for mobile devices (iOS and Android) and the ability to save receipts with transactions via computer or mobile device. There are a few other minor features that QM2007 does not have. Also QM2016 has a more robust database structure less prone to corruption. Note that QM2016 is being supported until April 30, 2019, whereas it has been announced that security fixes will cease when QM2017 is released...see http://www.quicken.com/support/update-quicken-mac-2007-support-policies-may-2016 yet online access will continue as long as the FI/Bank supports it and their security updates don't prevent it.

    Be aware of data that will and will not carry forward: http://knowledgebase.quicken.com/support/help/what-data-gets-carried-over/HOW24903.html
    Then look at the updates since the original release here:
    http://knowledgebase.quicken.com/support/help/quicken-2016-for-mac-release-notes/GEN87401.html
    Also read some of the Fixes and Improvements that are being released soon here:
    http://www.quicken.com/upcoming-product-fixes-and-improvements
    You will also want to look at a more detailed comparison done by a SuperUser which also identifies nuances not mentioned elsewhere (and read on for comments from other users too on that same discussion thread) http://getsatisfaction.com/quickencommunity/topics/can-anyone-who-has-switched-from-2007-to-2015-hel...
    Take a look at the following videos to give you a better idea:
    https://www.youtube.com/user/QuickenMac

    If QM2017 is released within 60 days of purchasing QM2016, the upgrade is free. Beyond that, you may have to argue your case.

    There has not been a printed manual in years but upgrading is straight forward...simply open your data file with the new Quicken and data is converted into a new data file. 

    For more help, aside from the built-in Help in Quicken, there is no complete manual but the following should help.
    Here is the online Quicken for Mac 2016 Help guide:
    http://www.quicken.com/support/quicken-mac-2016-help

    Meaning of the status icons in QM2016:http://getsatisfaction.com/quickencommunity/topics/what-do-the-new-status-icons-in-quicken-2016-mean

    Here is a set of videos produced by Quicken itself here: https://www.youtube.com/user/Quicken/featured
    and specifically for Quicken for Mac here: https://www.youtube.com/playlist?list=PL3zTmETzbRcHj_cyCskBCi8dcmDdmwOrk

    And check out these videos  that one of the SuperUsers - JRS (John in NC) made for QM2015 but equally apply to QM2016  They are excellent!
    https://www.youtube.com/user/QuickenMac
    The following videos were created for Quicken Essentials but many still apply to Quicken 2016 for Mac:
    https://www.youtube.com/user/MrJrs8084/featured

    Quicken Mac 2016 FAQs
    http://www.quicken.com/mac/faq 

    Additional FAQs
    http://getsatisfaction.com/quickencommunity/topics/faq-is-there-a-faq-listing

    If you want to track the content of updates to Quicken 2016 for Mac, see here:
    http://www.quicken.com/support/quicken-2016-mac-release-notes

    Also read some of the Fixes and Improvements that are being worked on here:
    http://www.quicken.com/upcoming-product-fixes-and-improvements

    Some info about Keyboard Shortcuts:
    http://getsatisfaction.com/quickencommunity/topics/are-there-any-keyboard-shortcuts-for-mac-quicken-...

    Also found on Help page in Quicken by clicking on "Basics" on the Help Home screen and scrolling all the way to the bottom of the Basics page.



    (If you find this reply helpful, please be sure to flag it as such, so others will know, thanks.)
    Have Questions? Help Guide for Quicken for Mac
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    (Canadian
    user since '92, STILL using QM2007)
  • Bill Young
    Bill Young Member ✭✭
    edited January 2018
    I suddenly can't import the QFX file from any Regions Bank account.  They download normally.  When I try to import it shows the number of transactions window, then I get the message "Download unabailable! This FI is inactive, we cannot connect."  I'm set up for web connect and it has worked fine up until the last week or so.  I tried to find a way to disable the web connect and start the connection settings from the beginning but couldn't find a way to do that.
  • Unknown
    Unknown Member
    edited September 2016

    I have been using Quicken since 1995 and currently have the most recent update of Q2007 for Mac. I understand that you will soon stop supporting it and that a new MacOS may soon make it unusable. But my entire financial history lives in this app and I want to know what to expect when I update to 2016 (or 2017):

    Will the new version transfer my current data file without losing any of my historical info - accounts, transactions, categories, classes, securities, report customizations, etc? If not, what problems can I expect and are they solvable? Please tell me now - I hate surprises.

    What will I immediately have to know about doing any things differently?

    If I get 2016, will the imminent upgrade to 2017 be free? If you were me, would you wait for 2017?

    Is there a printed manual as in the old days? Online tutorial for upgrading?

    Thank you.

    Do you sell a manual for Quicken Mac 2016? I just switched from Windows to Mac and bought Quicken Mac 2016 and I have absolutely no idea how to use it.
  • Unknown
    Unknown Alumni
    edited December 2016

    I suddenly can't import the QFX file from any Regions Bank account.  They download normally.  When I try to import it shows the number of transactions window, then I get the message "Download unabailable! This FI is inactive, we cannot connect."  I'm set up for web connect and it has worked fine up until the last week or so.  I tried to find a way to disable the web connect and start the connection settings from the beginning but couldn't find a way to do that.

    Should be separate inquiry.


    Please reference the new conversation here: Experiencing an issue with importing QFX from regions Bank.
  • RickO
    RickO SuperUser, Mac Beta Beta
    edited December 2016

    I have been using Quicken since 1995 and currently have the most recent update of Q2007 for Mac. I understand that you will soon stop supporting it and that a new MacOS may soon make it unusable. But my entire financial history lives in this app and I want to know what to expect when I update to 2016 (or 2017):

    Will the new version transfer my current data file without losing any of my historical info - accounts, transactions, categories, classes, securities, report customizations, etc? If not, what problems can I expect and are they solvable? Please tell me now - I hate surprises.

    What will I immediately have to know about doing any things differently?

    If I get 2016, will the imminent upgrade to 2017 be free? If you were me, would you wait for 2017?

    Is there a printed manual as in the old days? Online tutorial for upgrading?

    Thank you.

    You may find these videos by fellow (super) user John to be helpful:

    https://www.youtube.com/user/QuickenMac

    They were made for Quicken 2015, but most of what's there still applies to Quicken 2016 Mac.
    Quicken Mac Subscription; Quicken Mac user since the early 90s
  • smayer97
    smayer97 SuperUser, Mac Beta, Canada Beta ✭✭✭✭✭
    edited December 2016

    I have been using Quicken since 1995 and currently have the most recent update of Q2007 for Mac. I understand that you will soon stop supporting it and that a new MacOS may soon make it unusable. But my entire financial history lives in this app and I want to know what to expect when I update to 2016 (or 2017):

    Will the new version transfer my current data file without losing any of my historical info - accounts, transactions, categories, classes, securities, report customizations, etc? If not, what problems can I expect and are they solvable? Please tell me now - I hate surprises.

    What will I immediately have to know about doing any things differently?

    If I get 2016, will the imminent upgrade to 2017 be free? If you were me, would you wait for 2017?

    Is there a printed manual as in the old days? Online tutorial for upgrading?

    Thank you.

     Nancy Lynn Witner Kisow 

    You want more info on QM2016? Aside from the built-in Help in Quicken, there is no complete manual but the following should help.
    Here is the online Quicken for Mac 2016 Help guide:
    http://www.quicken.com/support/quicken-mac-2016-help

    Meaning of the status icons in QM2016:
    http://getsatisfaction.com/quickencommunity/topics/what-do-the-new-status-icons-in-quicken-2016-mean

    Here is a set of videos produced by Quicken itself here: https://www.youtube.com/user/Quicken/featured
    and specifically for Quicken for Mac here: https://www.youtube.com/playlist?list=PL3zTmETzbRcHj_cyCskBCi8dcmDdmwOrk

    And check out these videos  that one of the SuperUsers - JRS (John in NC) made for QM2015 but equally apply to QM2016  They are excellent!
    https://www.youtube.com/user/QuickenMac
    The following videos were created for Quicken Essentials but many still apply to Quicken 2016 for Mac:
    https://www.youtube.com/user/MrJrs8084/featured

    Quicken Mac 2016 FAQs
    http://www.quicken.com/mac/faq 

    Additional FAQs
    http://getsatisfaction.com/quickencommunity/topics/faq-is-there-a-faq-listing

    If you want to track the content of updates to Quicken 2016 for Mac, see here:
    http://www.quicken.com/support/quicken-2016-mac-release-notes

    Also read some of the Fixes and Improvements that are being worked on here:
    http://www.quicken.com/upcoming-product-fixes-and-improvements

    Some info about Keyboard Shortcuts:
    http://getsatisfaction.com/quickencommunity/topics/are-there-any-keyboard-shortcuts-for-mac-quicken-...

    Also found on Help page in Quicken by clicking on "Basics" on the Help Home screen and scrolling all the way to the bottom of the Basics page.

    (If you find this reply helpful, please be sure to click "Like", so others will know, thanks.)
    Have Questions? Help Guide for Quicken for Mac
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    Add your VOTE to Quicken for Mac Product Ideas

    Object to Quicken's business model, using up 25% of your screen? Add your vote here:
    Quicken should eliminate the LARGE Ad space when a subscription expires

    (Canadian
    user since '92, STILL using QM2007)
  • smayer97
    smayer97 SuperUser, Mac Beta, Canada Beta ✭✭✭✭✭
    edited December 2016

    I have been using Quicken since 1995 and currently have the most recent update of Q2007 for Mac. I understand that you will soon stop supporting it and that a new MacOS may soon make it unusable. But my entire financial history lives in this app and I want to know what to expect when I update to 2016 (or 2017):

    Will the new version transfer my current data file without losing any of my historical info - accounts, transactions, categories, classes, securities, report customizations, etc? If not, what problems can I expect and are they solvable? Please tell me now - I hate surprises.

    What will I immediately have to know about doing any things differently?

    If I get 2016, will the imminent upgrade to 2017 be free? If you were me, would you wait for 2017?

    Is there a printed manual as in the old days? Online tutorial for upgrading?

    Thank you.

     Nancy Lynn Witner Kisow 
    Just realized that I posted that info before. There is no printed manual but check out the links at my post just above for plenty of online info and videos to guide you.
    Have Questions? Help Guide for Quicken for Mac
    FAQs: Quicken Mac Quicken Windows Quicken Mobile
    Add your VOTE to Quicken for Mac Product Ideas

    Object to Quicken's business model, using up 25% of your screen? Add your vote here:
    Quicken should eliminate the LARGE Ad space when a subscription expires

    (Canadian
    user since '92, STILL using QM2007)
  • Bill Young
    Bill Young Member ✭✭
    edited September 2016

    I suddenly can't import the QFX file from any Regions Bank account.  They download normally.  When I try to import it shows the number of transactions window, then I get the message "Download unabailable! This FI is inactive, we cannot connect."  I'm set up for web connect and it has worked fine up until the last week or so.  I tried to find a way to disable the web connect and start the connection settings from the beginning but couldn't find a way to do that.

    What about how to disable web connect and reset it?
  • Unknown
    Unknown Member
    edited January 2018
    I have been using for many years "Quicken for Mac 2004" and have just purchased a new Mac that uses the Mac OS X El Capitan version 10.11.6 software. Is it possible to run the 2004 software on my new Mac? Can my 2004 software be up graded to 2016 or must I purchase the 2016 and move all my old 2004 data into the 2016 software?
  • Unknown
    Unknown Alumni
    edited December 2016

    I have been using for many years "Quicken for Mac 2004" and have just purchased a new Mac that uses the Mac OS X El Capitan version 10.11.6 software. Is it possible to run the 2004 software on my new Mac? Can my 2004 software be up graded to 2016 or must I purchase the 2016 and move all my old 2004 data into the 2016 software?

    Posting as individual thread so that question may receive visibility.


    Please reference the new conversation here: Will QM2004 work with El Capitan?
  • Unknown
    Unknown Member
    edited December 2016

    since updating quicken for mac 2016 to 3.5.1, register for checking account is not displayed in chronological order.  How can I correct this?

    I've loaded Quicken for Mac 6 months ago Is there a  manual to help in use of the program.. It is definitely a lot different from Quicken on  windows  Do you have a chat line
  • smayer97
    smayer97 SuperUser, Mac Beta, Canada Beta ✭✭✭✭✭
    edited December 2016

    since updating quicken for mac 2016 to 3.5.1, register for checking account is not displayed in chronological order.  How can I correct this?

    @Arthur Harovas There is no manual but see my post below which contains lots of links online on how to use QM2016. 
    Have Questions? Help Guide for Quicken for Mac
    FAQs: Quicken Mac Quicken Windows Quicken Mobile
    Add your VOTE to Quicken for Mac Product Ideas

    Object to Quicken's business model, using up 25% of your screen? Add your vote here:
    Quicken should eliminate the LARGE Ad space when a subscription expires

    (Canadian
    user since '92, STILL using QM2007)
  • Unknown
    Unknown Member
    edited December 2016

    since updating quicken for mac 2016 to 3.5.1, register for checking account is not displayed in chronological order.  How can I correct this?

    in my checkbook how can i pick up payments to one   company in last 5 years
  • Stephen Bloch
    Stephen Bloch Member ✭✭
    edited August 2018
    I've been using Quicken for Mac 2007 and recently imported all my data into Quicken 2016.  A lot of transactions were imported into the wrong account: for example, there's an inactive account for an old credit card that was replaced a year ago, and many of the transactions on my new card went into the old-card account.  How do I move them into the right account without manually re-entering them one by one?
  • smayer97
    smayer97 SuperUser, Mac Beta, Canada Beta ✭✭✭✭✭
    edited December 2016

    I've been using Quicken for Mac 2007 and recently imported all my data into Quicken 2016.  A lot of transactions were imported into the wrong account: for example, there's an inactive account for an old credit card that was replaced a year ago, and many of the transactions on my new card went into the old-card account.  How do I move them into the right account without manually re-entering them one by one?

    To move transactions from one register to another, you can simply click and drag them from one to the other.

    To move a range of them, simply single-click the first one, press the shift key while clicking the last one in the range. This will highlight the entire range. Then simply click and drag to move the entire range.

    You can also Command-Click to add or remove single transactions to your selection.


    (If you find this reply helpful, please be sure to click "Like", so others will know, thanks.)
    Have Questions? Help Guide for Quicken for Mac
    FAQs: Quicken Mac Quicken Windows Quicken Mobile
    Add your VOTE to Quicken for Mac Product Ideas

    Object to Quicken's business model, using up 25% of your screen? Add your vote here:
    Quicken should eliminate the LARGE Ad space when a subscription expires

    (Canadian
    user since '92, STILL using QM2007)
  • Unknown
    Unknown Member
    edited September 2016

    since updating quicken for mac 2016 to 3.5.1, register for checking account is not displayed in chronological order.  How can I correct this?

    My Sidebar has disappeared and with it any way to find and create reports. Is there a way to bring it back?
  • Stephen Bloch
    Stephen Bloch Member ✭✭
    edited September 2016

    I've been using Quicken for Mac 2007 and recently imported all my data into Quicken 2016.  A lot of transactions were imported into the wrong account: for example, there's an inactive account for an old credit card that was replaced a year ago, and many of the transactions on my new card went into the old-card account.  How do I move them into the right account without manually re-entering them one by one?

    Thanks!  I don't know why it didn't occur to me to try that.  It's a good, natural design.  It'll still take me some work to clean up after the import, but that'll certainly help.
  • Unknown
    Unknown Member
    edited August 2018
    I have QM 2007 and have been using Quicken for the Mac since January 1993.  I have a large number of accounts (43 active and 54 inactive) with 8 repeating transactions and 4 bank accounts and one investment account.  I have tried moving to other Quicken products in the past (Quicken Essentials and Quicken for Windows, for example) but I was never able to get my data to transfer cleanly.  The effort to clean-up the data always seemed to outweigh the benefits gained, especially when the LION version became available.  Has the import feature in Quicken Mac 2016 been improved?  Could I expect a reasonable result when I converted my data file? I purchased QM 2015 but have not yet tried it, as QM 2007 still works under  El Capitan. 
  • smayer97
    smayer97 SuperUser, Mac Beta, Canada Beta ✭✭✭✭✭
    edited December 2016

    I have QM 2007 and have been using Quicken for the Mac since January 1993.  I have a large number of accounts (43 active and 54 inactive) with 8 repeating transactions and 4 bank accounts and one investment account.  I have tried moving to other Quicken products in the past (Quicken Essentials and Quicken for Windows, for example) but I was never able to get my data to transfer cleanly.  The effort to clean-up the data always seemed to outweigh the benefits gained, especially when the LION version became available.  Has the import feature in Quicken Mac 2016 been improved?  Could I expect a reasonable result when I converted my data file? I purchased QM 2015 but have not yet tried it, as QM 2007 still works under  El Capitan. 

    It depends on what issues you ran into in the past. QM2016 has features that QM2015 does not. QM2016 also had Bill Pay via Direct Connect, 12-Month budgeting, ability to view investments as of a specific date (if you are looking for that). 

    howlevmuso which will help you determine if QM2016 will meet your expectations or identify areas that may be of issue to you.

    P.S. I myself am still on QM2007 because there are still features I depend on that are not present in QM2016, such as customizable report formats, lot management, etc.

    (If you find this reply helpful, please be sure to click "Like", so others will know, thanks.)
    Have Questions? Help Guide for Quicken for Mac
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    (Canadian
    user since '92, STILL using QM2007)
  • Malcom Allen
    Malcom Allen Member ✭✭
    edited December 2016
    Is there a fix coming for Scheduled Checks?  One-Time checks don't have this problem. Attempting to edit a scheduled check results in a false error of "You cannot print imported data" and the check information such as the address is locked and cannot be edited.   PLEASE FIX THIS SOON.  Since the error message isn't accurate I'm hoping it's just a simple program flag that is set wrong and can be fixed quickly.
  • Unknown
    Unknown Member
    edited September 2016

    since updating quicken for mac 2016 to 3.5.1, register for checking account is not displayed in chronological order.  How can I correct this?

    I have been manually putting in the transactions of 2015 in my  check register. and backing it up, only to find out that after I have gotten to the November transactions, the information either gets "lost" or the date reverts to 2016 even if I have "last year" on the drop down bar. I just left my computer for less than thirty minutes after backing up all the info for 2015 that I manually put in, only to find a majority of it missing or the year changed to 2016. Please help! How do I get back the info I put in previously?Thank you.
  • Unknown
    Unknown Member
    edited September 2016
    Can I restore a backup from Quickbooks for Mac 2012 into Quicken for Mac 2016?
This discussion has been closed.