Quicken for Mac 2019 v5.8.1 Released

Quicken Harold

Ed said:

Two issues I have run across. First, on the web version, the total amount of my investments coincides with what shows on the desktop version, but the values of any individual usual fund is way off. In one case, it shows a negative value, and in another case, it shows a massive value, when in reality, I no longer have funds in that mutual fund. Second, I think the Windows version of Quicken has (or had) a report that would summarize the value of each security, but QMac doesn’t have that. When is that capability going to exist?

Hello Ed.

We are experiencing issues with the Web version not providing correct amounts. The issue is being worked on and this should be resolved soon, but we don't have an ETA on resolution.

We apologize for the inconvenience.

~ Quicken Harold.

Unknown

Heather Parker said:

I downloaded this update and now my bank balance is all screwed up snd I am thousands of dollars off.  How do I fix this without adding in a manual adjustment?

I agree as well - I have used Quicken for over 20 years and have never seen so much progress in a short amount of time.    This new system of moving toward only working with 1 version of software with updates was a brilliant move - freeing up the developers to focus on the single product updates (or 2 if you consider Windows/IOS).    The communication and customer service is impressive as well - that was not the case while Quicken was owned by Intuit.    

Scott Schmidt

john miller

Michael Wolfe said:

Quicken Harold. do your comments apply USAA (Care Code ccscrape. 180)? see my comment yesterday above. Thanks

I would like tp update Quicken to 18 04 19 version but I am having trpube  presentyl using my Quicken 2017 version to switch  back  to Regular Checking account.   it on sanitized version and  cannot get it  to switch back.( not sure what sanitizing means or will help me)   I use quicken simply for checking account.  and to keep record for taxes at year end. No on line to Banking.  Simple use!  will order newer version of Quicken when program is properly working.  Havee used Quicken for over 20 years.

john miller

Michael Wolfe said:

Quicken Harold. do your comments apply USAA (Care Code ccscrape. 180)? see my comment yesterday above. Thanks

Can yo9u help me swiwit back to regular checking Account. ---johnalmiller1@gmail .com

Quicken_Tyka

Michael Wolfe said:

Quicken Harold. do your comments apply USAA (Care Code ccscrape. 180)? see my comment yesterday above. Thanks

Hey John,

Can you try going to FILE and then choosing OPEN RECENT.

There will be a list of files underneath the open recent option, see if one of those is your file.

Let me know if you need more help!

-Quicken Tyka

Unknown

Ed said:

Two issues I have run across. First, on the web version, the total amount of my investments coincides with what shows on the desktop version, but the values of any individual usual fund is way off. In one case, it shows a negative value, and in another case, it shows a massive value, when in reality, I no longer have funds in that mutual fund. Second, I think the Windows version of Quicken has (or had) a report that would summarize the value of each security, but QMac doesn’t have that. When is that capability going to exist?

What about the summary report of investment values in QMac? Is that being worked on?

smayer97

CUITCNY

Unknown

Unknown

CUITCNY

All investment accounts have disappeared from Quicken on the Web, again.  This is third time I have logged into account on the web and the Investment information is missing.

Unknown

Unknown

Quicken can longer sync my accounts (Bank of America, AMEX, Fidelity, etc.) following the update. Even manually updating with the downloaded transactions doesn't work.  Ideas? 

Unknown

jacobs

QuickPeter

Hello Marcus, thanks for the recent email telling us about the availability of Quicken for Mac 2019


I’m in the UK and have been using Quicken for Mac for about 5 years or so (and Q8 for DOS many years before that).


I’m interested in the feature “NEW Manage your money on the go across desktop + web + mobile” but the small print at the end of your email suggests that we can’t use this if we’re outside of the US. Is that right?



Thanks, QuickPeter

smayer97

jacobs

QuickPeter said:

Hello Marcus, thanks for the recent email telling us about the availability of Quicken for Mac 2019


I’m in the UK and have been using Quicken for Mac for about 5 years or so (and Q8 for DOS many years before that).


I’m interested in the feature “NEW Manage your money on the go across desktop + web + mobile” but the small print at the end of your email suggests that we can’t use this if we’re outside of the US. Is that right?



Thanks, QuickPeter

The footnotes and disclaimers on Quicken.com says expressly: “Quicken for Mac software and the Quicken App are not designed to function outside the U.S.” I don't know if this is just to try to discourage users in other countries without going into detail about the inability to use financial institutions outside the US and Canda, or if there are other technological limitations, like encryption functionality that Quicken may use and be restricted to the US.

QuickPeter

QuickPeter said:

Hello Marcus, thanks for the recent email telling us about the availability of Quicken for Mac 2019


I’m in the UK and have been using Quicken for Mac for about 5 years or so (and Q8 for DOS many years before that).


I’m interested in the feature “NEW Manage your money on the go across desktop + web + mobile” but the small print at the end of your email suggests that we can’t use this if we’re outside of the US. Is that right?



Thanks, QuickPeter

jacobs & smayer97, that’s all really helpful thank you.

“It is only QMobile that is currently limited to the US and CA app stores, so it is harder to download unless you are able to register with those stores. ”

That’s a good point and I did not realise that and that is going to be the problem I think here in the UK

It is not a show-stopper for me and I could live without it as my needs are quite minimal.


QuickPeter

Unknown

Unknown

RCinNJ

When I opened QM 5.8.1 today I received notice for a 5.8.2 update. However, the list of changes didn't show any 5.8.2 specific fixes or improvements. I didn't install it since I usually wait if it is not fixing a problem I am experiencing. I assume there are release notes available somewhere. Anyone know where to get them?

John Pane

jacobs

RCinNJ said:

When I opened QM 5.8.1 today I received notice for a 5.8.2 update. However, the list of changes didn't show any 5.8.2 specific fixes or improvements. I didn't install it since I usually wait if it is not fixing a problem I am experiencing. I assume there are release notes available somewhere. Anyone know where to get them?

Rich, on the software update notice, it lists what's new, and the last item says 5.8.2 fix; if you click the + to open it, it says: "Fixed a crash that could occur when closing a window or quitting Quicken."

John Pane

maryellenwalter

RCinNJ said:

When I opened QM 5.8.1 today I received notice for a 5.8.2 update. However, the list of changes didn't show any 5.8.2 specific fixes or improvements. I didn't install it since I usually wait if it is not fixing a problem I am experiencing. I assume there are release notes available somewhere. Anyone know where to get them?

STEP AWAY FROM THE UPDATE - I am unable to sync any accounts post update.

jacobs

RCinNJ said:

When I opened QM 5.8.1 today I received notice for a 5.8.2 update. However, the list of changes didn't show any 5.8.2 specific fixes or improvements. I didn't install it since I usually wait if it is not fixing a problem I am experiencing. I assume there are release notes available somewhere. Anyone know where to get them?

MaryEllen, I wouldn't warn others away from the update unless there are multiple reports of the same problem... which I have not seen so far. I appreciate that you're experiencing a frustrating problem, but it doesn't mean that others are.

My unscientific observation is that bank connectivity problems have increased in frequency, and I think more of the problems stem from more frequent bank security updates than Quicken programming problems. (Most of the problems tend to get resolved without the software being updated.) Sometimes Quicken needs to update their server code to match a change by a bank; sometimes they need to reach out to the bank to get something tweaked. And those interactions are generally taking place via Intuit, who runs the server connection systems. So there are a lot of variables, and with more than 14,000 financial institutions, it's not surprising that some get broken every week. It's just an inherently imperfect system, unfortunately.

Usually, the best thing to do in these cases is to contact Quicken Support, preferably by phone, because they can connect to your computer to see what you're seeing, exhaust several lines of testing, and then kick the problem over to the connectivity team if they verify there's a problem that's not unique to your data and settings. I know that's not completely satisfactory, but don't shoot the messenger -- I'm just trying to suggest how you can best try to get help with these connectivity problems.

smayer97

Snoopy FC

RCinNJ said:

When I opened QM 5.8.1 today I received notice for a 5.8.2 update. However, the list of changes didn't show any 5.8.2 specific fixes or improvements. I didn't install it since I usually wait if it is not fixing a problem I am experiencing. I assume there are release notes available somewhere. Anyone know where to get them?

Tried it.  No problems.