Alerts & Messages is not showing up under Edit - preferences Windows Starter Edition

ccr500k
ccr500k Quicken Windows Subscription Member
edited July 2022 in New to Quicken/Getting Started (Windows)
I checked "do not show this again" but would like to reset alerts and messages. Directions I have found say to go to Edit - Preferences - Alerts & Messages. Windows Starter Edition does not have that option. Where did it go?
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Best Answer

  • Quicken Jasmine
    Quicken Jasmine Quicken Mac Subscription Moderator mod
    Answer ✓
    Hello @ccr500k,

    Thank you for uploading a screenshot. 

    We have tested this internally and were able to confirm that this option is unavailable with the Starter subscription. 

    I do apologize for any inconvenience that this may cause.

    -Quicken Jasmine

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Answers

  • Quicken Jasmine
    Quicken Jasmine Quicken Mac Subscription Moderator mod
    Hello @ccr500k,

    Thank you for contacting the Quicken Community, though I do apologize that you are experiencing this issue. 

    If you don’t mind, could you please provide a screenshot of what your screen looks like when you navigate to Edit > Preferences? If needed, please refer to this Community FAQ for instructions on how to attach a screenshot. Alternatively, you can also drag and drop screenshots to your response if you are not given the option to add attachments.


    Looking forward to hearing your response!

    -Quicken Jasmine

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  • Boatnmaniac
    Boatnmaniac Quicken Windows Subscription SuperUser ✭✭✭✭✭
    Hi @ccr500k .  When you click on Edit and then on Preferences you do not see the option for Alerts & Messages as shown here?

    Quicken Classic Premier (US) Subscription: R60.15 on Windows 11 Home

  • ccr500k
    ccr500k Quicken Windows Subscription Member
    See screenshot:
  • Quicken Jasmine
    Quicken Jasmine Quicken Mac Subscription Moderator mod
    Answer ✓
    Hello @ccr500k,

    Thank you for uploading a screenshot. 

    We have tested this internally and were able to confirm that this option is unavailable with the Starter subscription. 

    I do apologize for any inconvenience that this may cause.

    -Quicken Jasmine

    Make sure to sign up for the email digest to see a round-up of your top posts.

  • ccr500k
    ccr500k Quicken Windows Subscription Member
    Ok, thanks for responding, confirmed my suspicion.
  • Quicken Jasmine
    Quicken Jasmine Quicken Mac Subscription Moderator mod
    Hello @ccr500k,

    Of course, I am glad that I could clear some things up for you. 

    Please do not hesitate to reach out with any further questions or concerns. 

    -Quicken Jasmine

    Make sure to sign up for the email digest to see a round-up of your top posts.

  • Chris_QPW
    Chris_QPW Quicken Windows Subscription Member ✭✭✭✭
    Wow that is a strange one to leave off of the Stater edition.  I would have never guessed it.

    It is just one of many of the strange decisions that have been made for what should be in the Starter edition, and why I never recommend the Starter edition.
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  • [Deleted User]
    [Deleted User] ✭✭
    @chris_QPW - yes that decision to suppress that option to "reset" alerts is very odd.  Especially when the user is able to "not show" the alerts. 
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