R42.21 - Amex OL-294-A error.

1stmistake

I'm a Personal Capital user, and the same account hasn't updated for over 24 hours on that service either. I'd wager it's an issue on the amex side.

johnjelinek

I have the same problem.

tribbiani

Same here. That will teach me to update Quicken before waiting a few days to see if there are major breaking issues.

needhelp

Same problem....Quicken ....will this take as long to fix as BECU ?

m705264

same issue version R42.21 build 27.142.21

BobInVermont

Same problem here. For what it's worth, Quicken just updated itself. May not be related, but I did't have this problem before.

Tony H

I'm having the same. I'm a Quicken subscriber (Version R42.19, Build 27.1.42.19) on Windows 11.

mrzookie

I do account aggregation on Fidelity.com, and there's a problem with AMEX there as well. Good bet the problem is on the AMEX end. Best to just wait it out for a day or two.

CHAS_CCR

Confirming same OL-294-A at 2:00 EDST 08.01.22

Double-A

Anyone else having trouble with AMEX card accounts giving an OL-294-A error when trying to download transactions? For me, this started with one card account (distinct login) over the weekend and then also happened to our other card account (distinct login) today. Will give it a couple days before trying again. BTW, nothing has changed with both sets of login credentials in at least the last 6 months, and transaction downloads were working properly for both the card logins until late last week.

Jeff Skelton

It worked yesterday after the update

David Fash

I started getting the OL-294-A error for my AMEX cards yesterday.

K-J-B

I am new to this discussion page! Does Quicken typically not respond to these questions? I would expect an "we are working on it", at least!

0ri0n33

Confirming I am getting the OL-294 error with build R42.19.

MikeJS

same issue cannot download amex

K-J-B

Sorry I missed the working on it when I scrolled through, first time

System

This discussion was created from comments split from: R42.21 Critical Update message.

Lewis Bernstein

I did not do the latest update and I have the same problem with Amex

LC49

Same issue. Possibly started yesterday (Sunday 7/31). Definitely an issue as of 5am EDT 8/1/22. Rcvd latest W10 update yesterday also.

mdw1836

The issue started today 8/1/2022. Anyone else having trouble

Ben12

I have the same issue.

schmidtj

Just adding my name to the list of those experiencing this issue. R42.21 OL-294-A doing a One Step Update on American Express.

mdw1836

Error downloading and updating my Amex account starting 8-1-2022. Anyone also having trouble?

mdw1836

Same error that started today 8-1-2022

digitalmediaphile

Error here before and after latest Quicken update.

Jim Reid

same problem, started 8/1/2022 for me

JimmyO

Same issue before and after update so I believe as others do that it is an issue on the Amex side.

johnodrake

Error during OS update and with update now.  Unable to reset

Andrew Kurtz

Error started 8/1/2022 for me

Unknown

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