I cannot download my Fidelity Account transactions.

Gene Sitarz
Gene Sitarz Member ✭✭
in Download, Add/Update Accounts (Windows)

I keep getting an error message when I try to download my Fidelity account. The error page shows the account sign-ins for my other non-Fidelity account but shows an error in the Fidelity account line. How do I make sure that my Fidelity account sign in (not the password) is correct?

Answers

  • Quicken Jasmine
    Quicken Jasmine Moderator mod

    Hello @Gene Sitarz,

    Thank you for reaching out to the Quicken Community, though I do apologize that you are experiencing this issue.

    If you don’t mind, could you please provide a screenshot of the error message you described receiving? If needed, please refer to this Community FAQ for instructions on how to attach a screenshot. Alternatively, you can also drag and drop screenshots to your response if you are not given the option to add attachments. 

    I look forward to your response.

    -Quicken Jasmine
  • Gene Sitarz
    Gene Sitarz Member ✭✭
    edited March 13

    I cannot get back to the screen I was talking about. The screenshot now shows a different problem where I cannot enter a password for the account.

  • MichaelALA
    MichaelALA Member ✭✭
    Many postings w/issues downloading from Fidelity. ANY update from fidelity or quicken as to when it will be resolved? It's been 2 weeks for me with no download.

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