Auto-Enter Reminders don't work anymore - changed to Manual/Upcoming - (edit X9)
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I am having the same issue as previously reported by other users. Billers and reminders defaults back to "Remind me about this bill" after having set the reminder to "Automatically enter the bill" after the set number of days.
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> @gengquist1 said:
> > @barrychi said:
> > @gengquist1 If the frequency (How Often) is Quarterly or Yearly, then the reminders remain on "Auto"
>
> Wow... 90 days in the future.. that is some hard core planning
Very useful for my annual/quarterly subscriptions e.g. my annual HOA dues, annual anti-virus subscription, etc.1 -
> @sircody01 said:
> > @gengquist1 said:
> > > @barrychi said:
> > > @gengquist1 If the frequency (How Often) is Quarterly or Yearly, then the reminders remain on "Auto"
> >
> > Wow... 90 days in the future.. that is some hard core planning
>
> Very useful for my annual/quarterly subscriptions e.g. my annual HOA dues, annual anti-virus subscription, etc.
I just tried 90 days... they reverted again after a sync.1 -
I've tried all of the suggestions. It looks like it accepts the new setting of "Auto-entry", but when I open the file again, it had reverted back to "Remind Me"0
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Mine are all set to 30 days auto entry. It doesn't mater if it is just a reminder or an actual instruction to my bank to make the payment. Across all accounts bank and CC0
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@jim@1 do you have mobile sync enabled?
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If you don't perform sync with the cloud (mobile and web) then you don't find this issue. I make entries in mobile all the time0
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Still not fixed after I upgraded to R50.8 Build 27.1.50.8.
Changed transaction to Auto, synced, and transactions went back to Upcoming.1 -
Same problem for me. Every time I sync, they all revert back to the default of remind, instead of auto-enter.
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Seems as if the Quicken Moderators have gone dark on this issue 🤔
Hey Moderators…how 'bout some kind of update at least once a week so we feel like someone is actually working on the issue 🤨0 -
Quicken,
I just opened my program to see a couple of new features that seem completely useless. Meanwhile, myself, and several other users are still facing an issue with our bill reminders going from "auto enter" to "remind me." I've reset my reminders multiple times and each time I open Quicken they are right back to "remind me." How about you do what we are paying you for and fix the problems, instead of adding all sorts of useless features.
Every single one of my bills should say "AUTO." Now, more of them say "UPCOMING" than "AUTO," and I'm tired of chaning them back. You need to fix this.
I know you're aware of this problem, because there are multiple threads on it. Unfortunately, each one ends in… Please call Quicken and start a help ticket. Your help desk is slow and unresponsive, and frankly, a waste of time. This is an issue your software developers should be able to fix, or at least identify during their DevOps process.
Version: R50.8
Build: 27.1.50.8
Windows 11 Enterprise
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Same issue. Just got a new update today; it didn't help!!!!
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When will the auto entry of reminders be repaired? It's been over a month now. All 75+ reminders must be manually entered each time since a few updates. When changing the reminders back to auto entry ago, all work is lost and reminders are all changed back to manual entry repeatedly. A great deal of lost work and time. Far worse than inconvenient. Must I find a new product after 40 years of Quicken? Already had to change from Home and Business to Starter due to gross degradation of usability from over-redundant changing, removal of features, and instance price increases. Will this issue of scheduled reminder auto entry be fixed immediately or is it still maybe someday on a future update and when? Please do not just apologize for any inconvenience.
Respectfully,
Robert N Higgins
AT1/E6 USN retired
Quicken user since 1985 on DOS.3 -
I can’t agree with you more! Apparently it’s not serious enough for Quickens Support, to elevate to a higher level because they say this issue doesn’t impact functionality. How many more users must take their time out to search for others with them same problems and find out that this problem was reported over a month ago and Quickens doesn’t seem to recognize how much of a serious problem this truly causes people. Quicken Support, please listen to your users and provide adequate resources to provide an solution to fix what was is broken asap!
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I have been having a problem with my monthly bill that were always set to AUTO say 1 Day prior. Now every time that I SYNC to the cloud all that were AUTO were all change to UPCOMING. This has been happening since at least April if not before. Also some of these payment get changed to the next month as if they were input!! I have called support 3 time on this problem and its never been change to what it use to be. This is causing me many problems and usually have to go back to the PAYEE to make sure it's been recorded. "Quicken PLEASE FIX THIS PROBLEM" I've had Quicken since the early 1990's and have never had this problem..
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The Quicken update to R50.8 that I just installed did not fix this error.0
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When changing a transaction from manual enter to auto enter,the transaction reverts back to manual after syncing with mobile. It has been doing this for over a month and I thought that it would be fixed by now. there has been at least three updates since it started and no fix as of todays update.
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This is awful...just discovered and caused 2 late payments. We totally rely on this feature now. Please fix IMMEDIATELY!2
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Not resolved.0
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Hey Robert Higgins,
Based on the number of users reporting this issue, I suspect it is getting high priority for a fix.
I’m another Higgins using Quicken for many years.Quicken user since Q1999. Currently using QW2017.
Questions? Check out the Quicken Windows FAQ list0 -
I have applied patch 50.8 version 27.1.50.8. No change.Still resets all auto-entry to remind after cloud sync.
How many weeks have gone by? Why can this not be fixed?
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I have applied patch 50.8 version 27.1.50.8. No change.Still resets all auto-entry to remind after cloud sync.
How many weeks have gone by since this report? Why can this not be fixed?
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Hi All, This issue is being looked into. We do not have an ETA at this time but we did ask this be moved up in priority. When we have more details, we will let you know. Thank you for sharing your feedback.
Quicken Janean
Make sure to sign up for the email digest to see a round up of your top posts.
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I'm having a similar issue too where Auto-entry transactions have flipped to reminders. It's been an issue for the past two updates where changing them back only works as long as you don't close the application. This feature used to work beautifully.
Also, REMINDERS seems broken too. They used to appear in the account registers as a row that you could choose to have entered. This is no longer happening. The bills and income page also seems useless since the last update as transactions are no longer being visibly flagged as due. My Accounts show a notification that 4 transactions are due but I have no idea what those are.
Honestly, I've always preferred to use Auto-enter over reminders as most of my bills are recurring and automatically paid without to take any action. Now, I can't even be sure that the balances are correct even 5 days into the future.
I'm tempted to resurrect Microsoft Money which was always reliable until Microsoft chose to stop supporting it.0 -
> @Nathan Fournier said:
> I'm having a similar issue too where Auto-entry transactions have flipped to reminders. It's been an issue for the past two updates where changing them back only works as long as you don't close the application. This feature used to work beautifully.
>
> Also, REMINDERS seems broken too. They used to appear in the account registers as a row that you could choose to have entered. This is no longer happening. The bills and income page also seems useless since the last update as transactions are no longer being visibly flagged as due. My Accounts show a notification that 4 transactions are due but I have no idea what those are.
>
> Honestly, I've always preferred to use Auto-enter over reminders as most of my bills are recurring and automatically paid without to take any action. Now, I can't even be sure that the balances are correct even 5 days into the future.
>
> I'm tempted to resurrect Microsoft Money which was always reliable until Microsoft chose to stop supporting it.
I fixed issue by not using mobile or web. turn them off and they worked. think I closed out after doing then logged back in0 -
For the time being, I disabled web sync entirely. It was useful at times, but I didn't use it enough to deal with the lack of auto-enter.
I get this is 100% not a fix, and shame on Quicken for not fixing it, and even going so far as to mark the issue resolved, however it may be useful to people having the issue that don't use web sync that much.
If there was a product out there with the same feature set as Quicken, I'd jump ship.0 -
Hi All, This issue is being looked into. We do not have an ETA at this time but we did ask this be moved up in priority. When we have more details, we will let you know. Thank you for sharing your feedback.
Quicken Janean
Make sure to sign up for the email digest to see a round up of your top posts.
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I have Premier R50.8 build 27.1.50.8 and under Bill and Income what I have set as Auto enter the transaction changes by the next time I log into Quickens. I would go back and edit that instance and future instances to set back to Auto but again when I to log in the auto enter is removed and it is back to remind me.
Has anyone seen this before and have a solution?
[Merged Post]
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Thank you all for this thread… I am experiencing the exact same issue and see you are not getting any updates from the Quicken's team. If they are not responding here or to an open incident tickets in their system; where do we go from here?
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