Auto-Enter Reminders don't work anymore - changed to Manual/Upcoming - (edit X9)
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> @Bill B said:
> If the fixes they give you in support are so effective, why don’t they just post them so everyone can benefit from them instead of sending you on a wild goose chase that benefits no one
Well said!!!
But:
The support I got on chat was useless. This is not a support issue. It's a bug in their system...I'd rather revert to the previous update if I could until they get this fixed0 -
I agree!
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OK, yes. I did that and it seems to help. Thanks! I had disabled it from the update accounts screen, which obviously does not work. Still waiting for quicken to fix this though. Now I have to be extra conscious of backing up to my external drive.0
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Is there even a replacement out there for Quicken? More importantly one that will easily import your Quicken data so you don't have to spend days entering years of data ☹️
Moderators - please pass on to the higher-ups in the company that there about to lose many valued and, prior to this, loyal customers if something isn't done soon. In the mean time partial refunds for the time this has gone on would be in order or better yet, in the interest of customer retention, a 50% discount applied to ones next annual renewal.
Paul3 -
danicher
I do not get the same result as you indicate with the Apple Card. I know it is not available to download, but in my case I manually track and when I change the "Optional Settings" to estimate the amount for me to "use credit card balance" it immediately reverts back to "Fixed amount". In my case it acts the same as my other credit cards and will not retain the method I select.
I also have turned off the sync ability of the program and auto enter tracking on bills seems to be retained.0 -
EVERYONE, FOR NOW TURN OFF SYNC AND THE ISSUE WILL GO AWAY. IT'S THAT SIMPLE. UNTIL WE GET AN UPDATED FIX, THAT IS THE ONLY WORKAROUND. I BACK MY DATA UP TO A THUMB DRIVE AS A PRECAUTION. YOU CAN SET THE BACKUP REMINDER TO EVERY TIME IN EDIT>SETTINGS, SELECT BACKUP.0
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Sorry, not true. I don't use SYNC and still have the problem
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That doesn't work…go back and read all of the posts which will explain, in detail, all of the issues with this problem.
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have requested this posting be merged there -
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Most other Reminder postings have been merged here …. into these 9 pages -
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Where are you merging these to? I don't see any links for either of your merge posts 🤔
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I'll be quite brief. If Quicken won't automatically enter my bills into my register while being synced to the cloud, and continues to delete and duplicate automatically entered transactions, I have no use for it. I can manually manage my accounts using the online tools provided by my bank. Fix this soon or I will download the past 7 years worth of data as csv files and remove Quicken from my computer. Maintaining my files in Quicken is more labor intensive than doing it in a spreadsheet
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@Paul Roques - the other threads are merged into THIS thread …
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Still is a problem for me at version R50.8 running on Win 11.
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Quicken, just revert back to an older version that works, while your programmers scamble to fix the problem. This would make business sense than to just wait and run the risk of losing customers.
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The problem just got worse. Now Quicken is entering my auto - enter transactions, then showing the next upcoming transaction as "skip".0
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Yes, I saw this also.
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I'm having the same problem. Reported to quicken and sent sanitized data file, etc. No response yet.
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Quicken programmers haven't got a handle on this problem yet.
My recommendation is to Stop Sync in the Quicken desktop program and not use Q Mobile or Q on the Web until you have seen a future update where the Release Notes explicitly identify this problem as solved.0 -
Hi All, we reported this issue with our team and created a new ticket. Thank you for sharing this feedback. We do not have an ETA at this time for a fix. Please stay tuned. (CTP-6996).
Quicken Janean
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I would like to know why Quicken support has not responded to this string of complaints yet. A little encouragement could go a long way.
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I'm having the same problem and have for a few weeks now. Version 50.8 Windows 11.
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Same issue with me.
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requested to merge with huge ongoing thread -
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It's happening to Windows 10 and Windows 11 users. Interesting.0
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Just chiming in….. same as others. Started about a month and a half. Thought it was an issue with the software. Uninstalled, reinstalled, restored, resetup everything, re-checked auto enter, just to see all the auto enter be reverted. Confirmed like others, if I do a sync to the cloud it reverts that option back to manual. I really, FINALLY got use to use the app and syncing the transactions to the program…..Submitted a ticket and turned off sync :-(
….. would be nice if @Quicken Anja can pass along a discount, next year free for the issues. Some of us have spent HOURS re-entering, reinstalling, spending time on tech support with no actual message going out to customers about the problem. Change mgmt, DEVOps I know is part of Quicken…… this is a opportunity to not make this mistake again.
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This is also happening to me. All my bills are set to automatically enter into the register, but they have all magically changed to remind me in 3 days and then sit in the reminder queue waiting for an action from me. Currently those that I need to enter are showing "overdue". This is so frustrating. Quicken please fix this bug.0
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I've had the same issues and it's becoming quite annoying. The quality of this program has gone downhill over the past year or so.1
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I have been reporting this issue to Quicken as a problem and dealing with it for 2 years. There are several community posts under different titles that complain of this problem. Based on experience a quick resolution to this issue would surprise me.
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I also have lost quite a bit of time restoring backups, and resetting my reminders to auto, as the first support article I found on this issue led me to believe it was a data corruption issue. Since I found this thread, I called support and jumped through many hoops to prove it was this issue. I now have sync turned off, so my reminders don't keep changing, but the result is that I can't use the mobile app at all, which I use quite a bit to enter receipts.
I have been using Quicken for 27+ years, and I am now so disillusioned and frustrated. I wish Quicken would provide more transparency on the issue. Is it currently being worked on? What is the priority? Has the technical reason for the issue been identified? Is there an ETA for a fix?
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