Thrift Savings Plan (TSP) and QMac ?
Answers
-
Thank you for your reply @duckdude555,
The alerts have the same title and the primary symptom is the same, however, there is a bit of a difference. The original alert had another symptom that some users were seeing and the cause of the issue was not yet known:
By comparison, the newer alert indicates that the cause of the problem is now known and we are working with the appropriate parties to resolve the issue:
I hope this helps!
Quicken Kristina
Make sure to sign up for the email digest to see a round up of your top posts.
0 -
You understand I never claimed they were trying to trick us, right? But I think your idea of a problem being marked Resolved and mine are a little bit different. Obviously.
1 -
Not resolved. Still a problem.
0 -
I'm beginning to regret signing up for Quicken. I moved to the platform because of the closure of Mint. Quicken has not been able to capture my TSP information since the day I started, and there has been no urgency in trying to resolve the issue. Very disappointing. I certainly won't renew my service given the poor performance, and I'm considering simply abandoning the platform.
0 -
Agreed, this is still unresolved in Quicken Classic Premier - Version 7.5.2 (Build 705.51955.100). Perhaps, until this is finally resolved, the Quicken team can provide guidance / direction on how we can track our TSP investment manually? The has been affecting me for 6 months.
0 -
Hello @canorton3,
If you already have the account added in your Quicken file and it's set to detailed tracking, you should have a transactions tab that you can use to manually enter your transactions. If you need instructions on how to manually enter different kinds of investment transactions, I would recommend using the help articles, since they provide that kind of information. To view the Quicken for Mac investing help articles, click here.
If you don't have a transactions tab, then your account may be set to Simple tracking. If that is the case, backup your Quicken file, click the investment account to select it, then go to Accounts>Settings…. You should see Investment Tracking Method on the Details tab.
If Detailed is greyed out, you may need to deactivate the account before it will let you change to Detailed tracking.
I hope this helps!
Quicken Kristina
Make sure to sign up for the email digest to see a round up of your top posts.
-1 -
Yes, I’m still having the same problem.
0 -
I have a way that is very easy using the Daily TSP app (not the official TSP app). It is available for both iphone and android on their stores. I don't give it permission to access my TSP, but I do update the shares every 2 weeks when contributions are made. So I only have to access the TSP site every 2 weeks to get the share balances. It updates in real-time and once a day I go into Quicken and Duplicate an existing transaction. Then I just change the date and the amount. When duplicating a transaction, I choose one with either a loss or gain to match what the current day did. That way I don't have to mess with the minus sign.
0 -
I'm feeling the same way as those above, moving over from Mint, if this isn't resolved soon I'll be getting a refund.
0 -
Having this same problem. Cannot connect Thrift Savings Plan to Quicken Windows.
0 -
mint is going away later this month and Credit Karma really stinks.
0 -
My TSP account balance continues to say 0 as well. I have deleted and reconnected, which succeeds in connecting but continues to register zero balance.
Can you please provide a detailed fix and recommendation. If not yet available please provide a timeline for solution1 -
TSP Balance on Quicken for Mac continues to show as $0 as well, Version 7.6.1 (Build 706.52627.100). Definitely NOT resolved by Quicken yet.
1 -
Looking at this thread, I get the impression that the Mac version has gotten (or had) some sort of support for TSP. Does the Mac version actually have this functionality that the Windows version doesn't? It's something that people have wanted for decades. As a 20+ year user of ]Quicken, I've been teetering on the brink of finally letting it go in favor of Mint or something else. If we finally got support for TSP, I would likely keep my subscription. I'm not optimistic.
0 -
Request to Quicken is an ETA on resolution, please.
Quicken for Mac user.
0 -
Never going to happen. Quicken Inc, Intuit, and probably TSP have policies against giving ETAs, but even if they did, Quicken Inc and especially the moderators here wouldn't have such information, because it isn't going to be provided to them.
Quicken Inc pays Intuit as their aggregator, and they DEFINITELY have a policy never to give ETAs. And it is Intuit and TSP that have to work out some kind of solution.
Signature:
This is my website: http://www.quicknperlwiz.com/0 -
Request to Quicken is an ETA on resolution, please.
@family_cross They never give an ETA. Part of this is because the resolution is out of Quicken's hands, involving their service provider, Intuit, and the financial institution. Second, anytime someone in software development says "this will be done a week from Monday," there are untold problems which can come up, bugs, discovered in testing, etc., which can delay the final product — and Quicken simply doesn't provide ETAs for bug fixes or new features to avoid having to backtrack or further annoy customers for missing a stated ETA.
Quicken Mac Subscription • Quicken user since 19930 -
What is interesting is that TSP seems to sync on Simplifi.
0 -
It is May 2024 and this is still affecting every federal employee and service member. Maybe for Memorial Day 2024, we can get this fixed!!!!
Please Quicken are it happen.
2 -
I don't have much hope for the TSP update functionality to ever be restored. Quicken has not been able to update Quicken Loan accounts either since March 25.
0 -
My Quicken subscription is up for renewal - at full price. Customer service offered 20% off, even though new users are being offered 40% off. I've been with Quicken for a long time. AND I cannot connect Thrift Savings Plan. I think I should be somewhere around 50%-75% off…
0 -
@Quicken Anja I saw you just closed the alert for this. Can you please re-open it? There is not low activity, we are just waiting months for this to be solved. Thank you!
2 -
Wonderful, they can't fix issue and people get tired of checking and/or responding so they close the alert:
CLOSED 6/7/24 This alert has been closed due to low activity. However, this issue is still ongoing and is still being investigated. Thanks!
2 -
@Quicken Anja I second opening this back up. Better yet, how about providing detailed explanation stating what exactly Quicken is doing or not doing to resolve this long standing issue. Also, what are the results of your investigations?
2 -
I agree with the comments, this issue has been going on for almost a year with no apparent SW fix in sight.
0 -
When it really comes down to it, Quicken Inc doesn't do anything more than what you are doing. Quicken Inc pays Intuit as their "aggregator" to setup and maintain these connections. All they can do it bug them to "work on it". And I suspect that neither Intuit nor TSP are that motivated to get anything done about it.
One of the things that is frustrating with Quicken Inc arrangement/policies with their vendors is the concept that you keep advertising that something is available when clearly it isn't.
In Quicken Mac this has gone from something that was supported to something that clearly isn't any more. In the case of Quicken Windows it has never worked, but it is still listed as if you can set it up (always fails).
In the case of the "billers" you they report a biller as in the "degraded state". In other words, it doesn't work, and they are hoping that some magic will make it work.
The core problem is that there are no standards on how to do these things in these industries and as such it is all a hack that these companies have to try to maintain. I'm sure that at any given time there are thousands of "connections" that are broken. I certainly wouldn't want to be one of the poor souls that have to try to maintain this mess.
Signature:
This is my website: http://www.quicknperlwiz.com/-1 -
Hi @Quicken Janean - respectively pinging you to this thread and requesting you re-open the appropriate alert as there is clearly still activity and a need by your users. Thank you!
0 -
Hi All, if you are still experiecing this can you please upload recent logs and let me know when you have done so? Thanks!
Quicken Janean
Make sure to sign up for the email digest to see a round up of your top posts.
0 -
TSP doesn't sync and Quicken Loans Rocket Mortgage does not sync. Current logs have been uploaded.
2
