[Resumed] Thrift Savings Plan (TSP) and Quicken Mac, $0 balance and download failure

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Comments

  • Thompsoe85
    Thompsoe85 Quicken Mac Subscription Member

    Quicken still connects and claims success, but I still end up with a zero balance.
    TSP is not the problem. I am able to download the numbers with USAA and Credit Karma. Not a problem with them.
    Only Quicken. It can be done.
    Why are you not doing it?

  • vrewick
    vrewick Quicken Mac Subscription Member ✭✭

    Just checking in to keep the discussion active. Q is downloading account information, but it still has the issue with rounding "errors" and creating a new security every time it accesses the account.  Note: the "additional" securities cannot be deleted because per Q "These securities are used by active transactions and cannot be removed."  Anybody having the same issues?  Or, found a fix?

  • Thompsoe85
    Thompsoe85 Quicken Mac Subscription Member

    I still can't get anything other than a zero dollar balance. I am paying for a subscription and I expect poor programing to be fixed in a timely manner

  • jacobs
    jacobs Quicken Mac Subscription SuperUser, Mac Beta Beta

    @Thompsoe85 You can certainly post your complaints here, but it would be more effective for people to contact Quicken Support and press them for progress on this issue. There's nothing anyone in this forum can do to help get it resolved, and the programmers aren't seeing complaints posted here.

    Quicken Mac Subscription • Quicken user since 1993

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