Why is Quicken asking for my password every time I start it?

sheamuspatt

This has been discussed before, many times, but the discussions keep getting closed, so I'll start another.

I've been putting up with this for years, over several releases. Frankly, I think your software security people are a bit paranoid; I'm using a licensed version confirmed with a security key at install as well as logging in to the Quicken web site, yet every few weeks I'm asked to log in again, a somewhat tedious process as Quicken doesn't talk to my password manager so I have to switch to my browser, copy it, switch back and paste it in. Only, this week it's decided that I need to enter it EVERY TIME I launch it. Perhaps I should just change it to abcde - would that be more secure?

Please, stop doing this. I doubt it really cuts down on possible pirate copies - it's likely just driving away your customers.

Quicken Jasmine

Hello @sheamuspatt,

If you haven't already, I suggest you try signing out of your data file completely and then signing back in to refresh the registration token for your Online Connected Services. However, I do recommend that you first save a backup file prior to performing these steps.

1. Navigate to Edit
2. Preferences...
3. Quicken ID & Cloud accounts
4. Click Sign in as a different user (or it might say Sign in using a different Quicken ID)
5. Follow the prompts to Sign Out
6. Sign back in using your Quicken ID (email) and password (this screen is not a pop-up box)

Keep in mind that the sign-in pop-up dialog may continuously keep popping back up throughout this process, in which case you will need to continue closing it each time it pops up until you reach the full sign-in screen.

I hope this helps!

cdennett

I get asked every single time I start Quicken and try to do anything, even check the preferences. Yes, I've done the sign in as different user many times, along with validate and super validate and nothing ever works. I too wish Quicken was able to interface with my password manager (Bitwarden in my case). It's been going on for months. I just wish Quicken would fix it. It's a giant pain.

Quicken Anja

Hello @cdennett,

Thank you for adding to this discussion, though I apologize for the trouble you experienced.

If the above steps provided by Jasmine failed to resolve the issue for you, then we advise that you please contact Quicken Support instead, for further assistance and possible escalation if they see fit.

We apologize for any inconvenience! Thank you.