LPL Account Connection (QMAC)
Anyone else experiencing LPL connection issues? I recall that the LPL account view recently updated, and includes two-factor authentication now. Since they did this, I can no longer connect to my LPL accounts.
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I lost my connection a couple of weeks ago when they changed their server/configuration, went through support and a few days later, it seemed to return okay with the TFA. This weekend lost connection with code CC-800 (account not found) but okay on the website. I think we have to report again.
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Agree on opening again. I am getting all sorts of problems with LPL via Quicken. I sent the report to them via Quicken's internal Report Error function. I'm optimistic, but man, it seems like it's always something.
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Hello All,
There is currently a known issue with LPL Financial that has been escalated internally, though we do not have an ETA on resolution at this time. While the investigation remains ongoing, please refer to this Community Alert for any and all available updates and information.
We apologize for any inconvenience in the meantime! Thank you.
-Quicken Anja
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Hello @Jen4VT,
Please refer to this Community Alert for any and all updates and information as they become available. At this time, we do not have any more information available beyond what has already been posted within the Alert and we do not have an ETA on resolution.
We apologize for any inconvenience! Thank you.
-Quicken Anja
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@Jen4VT I understand your frustration, but asking here in a community frum when Quicken Support will get back to you isn't going to help, because no one here (mostly fellow Quicken users, and a few Quicken moderators) knows the answer. Have you tried calling back to Quicken Support? That's what I would suggest. Hopefully they give you a ticket number you can refer to?
I'll also note that Quicken doesn't always get back to people who have submitted details about an issue, and there's often no way to know if that means the issue has been documented and is being worked on (or is in a queue to be worked on). If you submitted the issue via "Report a Problem" in the program, you typically will not be contacted. But if you spoke with a Support representative who said you would be called back, hopefully you will. However, the timing for that could vary widely, depending what the issue is.
Quicken Mac Subscription • Quicken user since 19930 -
I’m having trouble connecting to LPL Financial. The discussion in this community says there is an issue that hasn’t been resolved but the error mentioned for the Mac is FDP-103 but the error I’m getting is FDP 104. Anyone else have this issue?
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Hello @Jen4VT,
To assist with this, I looked up your recent contact with Quicken Support. I can see that the FDP-108 error you were getting with LPL was escalated. Our escalated team is working on the issue (ticket# 11354076). Currently, there is no ETA. Our escalated team will contact you by email if they need more information or when they believe they have resolved the issue.
Thank you!
Quicken Kristina
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Yes - I am getting the same error
Parsing error. Error in parsing json on discovery phase
CP_SCRIPT_ERROR (FDP-104)
I sent in a bug report yesterday
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Hello All,
This is a known issue that has been escalated internally, though we do not have an ETA on resolution at this time. While the investigation remains ongoing, please refer to this Community Alert for any and all available updates.
We apologize for any inconvenience in the meantime! Thank you.
-Quicken Anja
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Following - please provide an ETA asap
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Hello @DanielleB,
Quicken's product development and escalation teams do not provide an estimate of when fixes will be completed and released.
However, once a solution is available, it will be posted in the Alert linked in my previous response.
We apologize for any inconvenience in the meantime! Thank you.
-Quicken Anja
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I have not been able to download from LPL Financial for awhile. Error - "We were unable to Connect to LPL Financial. Please try again later, If this issue persists, contact Quicken Care and report this error code. [FDP-104]
I am so tired of using Quicken on a MAC. It seems so unstable on the MAC compared to my windows computer I had previously.
Here is more info from the updated summary notes:
BID: 11372
Days in Error: 1
Details: Parsing error. Error in parsing json on discovery phase
Error code: CP_Script_Error
Number of update errors: 2
WCC Code: cc-580
It seems to be a different error every day.
When will this be fixed. Last time your fix you had me do was disconnect and reconnect all the accounts.
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Hello @Peggy J Watts,
To track the status of the FDP-104 error you're encountering with LPL Financial, I recommend bookmarking the Community Alert linked in this earlier post:
Thank you!
Quicken Kristina
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[Removed - Rant]
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This FDP-104 has been an ongoing problem for several clients of Quicken for Mac. I am annoyed that the tech department hasn’t resolved this issue by now. Maybe its time to look elsewhere for a more stable software.
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Thank you for your reply @Jen4VT,
The FDP-108 issue is not as widespread, and consequently, there isn't an open alert for it. I can see your escalated ticket for the FDP-108 issue (ticket # 11354076) is still in work.
Thank you!
Quicken Kristina
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This has gone on for more than a month. When is this issue going to be taken care of and I can get my downloads on a regular basis? This is not good!!
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Hello All,
Our teams continue to work toward a solution for this issue. However, Quicken's product development teams do not provide an estimate of when fixes will be completed and released.
We apologize for any inconvenience in the meantime, and appreciate your patience! Thank you.
-Quicken Anja
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Any updates on this? I use Quicken Simplifi and have been having this 104 issue for weeks. LPL just does not work. There was a brief moment where it wouldn’t even let you add it and attempt to use it.
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Hello @Chasingcohen ,
It would be better suited for you to reach out to Simplifi's Community directly with your concerns. Please click here to be redirected to Simplifi's Community.
Alternatively, Simplifi Support can also be contacted.
Thank you!
-Quicken Anja
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Guys, you are clearly overthinking this
Add a passkey for it (most secure) or allow 2-step verification (not as safe but should be acceptable)
This is an oversimplification, but that should resolve the issue … Assuming this is the issue, which I believe it is
My opinion
LOL
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For what its worth, when the connection to LPL was working, I was prompted for two-step authentication. And things worked fine. But starting sometime mid to late October the connection did not prompt for two-step, and then got the 501 errors. I am on 27.1.59.35
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