LPL Financial connection problem
I’m having trouble connecting to LPL Financial. The discussion in this community says there is an issue that hasn’t been resolved but the error mentioned for the Mac is FDP-103 but the error I’m getting is FDP 104. Anyone else have this issue?
Answers
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Yes - I am getting the same error
Parsing error. Error in parsing json on discovery phase
CP_SCRIPT_ERROR (FDP-104)
I sent in a bug report yesterday
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Hello All,
This is a known issue that has been escalated internally, though we do not have an ETA on resolution at this time. While the investigation remains ongoing, please refer to this Community Alert for any and all available updates.
We apologize for any inconvenience in the meantime! Thank you.
-Quicken Anja
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Following - please provide an ETA asap
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Hello @DanielleB,
Quicken's product development and escalation teams do not provide an estimate of when fixes will be completed and released.
However, once a solution is available, it will be posted in the Alert linked in my previous response.
We apologize for any inconvenience in the meantime! Thank you.
-Quicken Anja
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I have not been able to download from LPL Financial for awhile. Error - "We were unable to Connect to LPL Financial. Please try again later, If this issue persists, contact Quicken Care and report this error code. [FDP-104]
I am so tired of using Quicken on a MAC. It seems so unstable on the MAC compared to my windows computer I had previously.
Here is more info from the updated summary notes:
BID: 11372
Days in Error: 1
Details: Parsing error. Error in parsing json on discovery phase
Error code: CP_Script_Error
Number of update errors: 2
WCC Code: cc-580
It seems to be a different error every day.
When will this be fixed. Last time your fix you had me do was disconnect and reconnect all the accounts.
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Hello @Peggy J Watts,
To track the status of the FDP-104 error you're encountering with LPL Financial, I recommend bookmarking the Community Alert linked in this earlier post:
Thank you!
Quicken Kristina
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This FDP-104 has been an ongoing problem for several clients of Quicken for Mac. I am annoyed that the tech department hasn’t resolved this issue by now. Maybe its time to look elsewhere for a more stable software.
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There is another error as well (FDP-108) [Removed - Inaccurate/Speculation].
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Thank you for your reply @Jen4VT,
The FDP-108 issue is not as widespread, and consequently, there isn't an open alert for it. I can see your escalated ticket for the FDP-108 issue (ticket # 11354076) is still in work.
Thank you!
Quicken Kristina
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