LPL Financial connection problem

crshlagor

I’m having trouble connecting to LPL Financial. The discussion in this community says there is an issue that hasn’t been resolved but the error mentioned for the Mac is FDP-103 but the error I’m getting is FDP 104. Anyone else have this issue?

R Marie

Yes - I am getting the same error

Parsing error. Error in parsing json on discovery phase

CP_SCRIPT_ERROR (FDP-104)

I sent in a bug report yesterday

Quicken Anja

Hello All,

This is a known issue that has been escalated internally, though we do not have an ETA on resolution at this time. While the investigation remains ongoing, please refer to this Community Alert for any and all available updates.

We apologize for any inconvenience in the meantime! Thank you.

DanielleB

Following - please provide an ETA asap

Quicken Anja

https://community.quicken.com/discussion/comment/20460743#Comment_20460743

Hello @DanielleB,

Quicken's product development and escalation teams do not provide an estimate of when fixes will be completed and released.

However, once a solution is available, it will be posted in the Alert linked in my previous response.

We apologize for any inconvenience in the meantime! Thank you.

Peggy J Watts

I have not been able to download from LPL Financial for awhile. Error - "We were unable to Connect to LPL Financial. Please try again later, If this issue persists, contact Quicken Care and report this error code. [FDP-104]

I am so tired of using Quicken on a MAC. It seems so unstable on the MAC compared to my windows computer I had previously.

Here is more info from the updated summary notes:

BID: 11372

Days in Error: 1

Details: Parsing error. Error in parsing json on discovery phase

Error code: CP_Script_Error

Number of update errors: 2

WCC Code: cc-580

It seems to be a different error every day.

When will this be fixed. Last time your fix you had me do was disconnect and reconnect all the accounts.

Quicken Kristina

Hello @Peggy J Watts,

To track the status of the FDP-104 error you're encountering with LPL Financial, I recommend bookmarking the Community Alert linked in this earlier post:

https://community.quicken.com/discussion/comment/20460267#Comment_20460267

Thank you!

Coop42

This FDP-104 has been an ongoing problem for several clients of Quicken for Mac. I am annoyed that the tech department hasn’t resolved this issue by now. Maybe its time to look elsewhere for a more stable software.

Jen4VT

There is another error as well (FDP-108) [Removed - Inaccurate/Speculation].

Quicken Kristina

Thank you for your reply @Jen4VT,

The FDP-108 issue is not as widespread, and consequently, there isn't an open alert for it. I can see your escalated ticket for the FDP-108 issue (ticket # 11354076) is still in work.

Thank you!