Mis-ordered splits in Scheduled Transactions

DaveWhite71

If I create a scheduled transaction with splits (like a paycheck but also happens with expenditures), it appears to save correctly. However, when the transaction shows up in the register, the splits are re-ordered in a nonsensical and apparently random order. If I go back to the scheduled transactions and check the transaction in question, its splits are also mis-ordered. No matter how many times I correct the scheduled transaction and save it again, Quicken again messes up the order of the splits. Anyone else seeing this problem?

Jim_Harman

I don't have complex splits, but for me the order appears to be preserved. However this appears to have been reported elsewhere, for example here

https://community.quicken.com/discussion/7963869/split-transaction-categories-mix-up

Paul Schubert

I have the same issue. Frustrating when I take the time to organize the details for analysis later and faster bill detail entry.
A similar post suggested turning off Sync to the Web as a possible solution.
A better solution would be to have a solution that doesn't sacrifice a Quicken feature.

Jim_Harman

@Paul Schubert and others: I agree they should fix this, but first they need to understand what is causing it.

To help the developers get to the root cause of this problem, do you have the Sync setting at Edit > Preferences > Mobile and Web turned on? If you turn Sync off for a few days, and enter some split transactions, does the problem go away for new transactions, then return if you turn Sync back on?

Note that this Sync setting only needs to be turned on if you are using the mobile apps or Quicken on the Web.