PNC bank upgrade affecting Quicken downloads?

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Answers

  • Boatnmaniac
    Boatnmaniac Quicken Windows Subscription SuperUser ✭✭✭✭✭

    The issue is that for some reason Quicken cannot establish an Internet connection with PNC's server(s).

    If this were a connection issue affecting most or all other financial institutions they it would indicate that it might be a Quicken issue but more likely is a personal computer issue.

    But if it is an issue with just one financial institution it almost always is a financial institution caused issue.

    Because of this, I do not think that Reset Account is the best path to take.

    Also, deactivating and then reactivating can introduce the risk that after deactivating the account it will not be able to be set up (reactivated), again (at least, not right away). So I do not recommend doing this for this issue.

    What has usually worked for me with this latest connection issue of the last few days:

    1. Account Register > upper right Gear Icon > Update Now: Often this will work with the 1st attempt but sometimes it can take several attempts to get a good download connection.
    2. When this doesn't resolve the issue: Try to do OSU and/or Update Now later in the day or the next day.

    Quicken Classic Premier (US) Subscription: R66.23 on Windows 11 Home

  • rgc101
    rgc101 Quicken Windows Subscription Member ✭✭

    UPDATE: I decided to try to connect from a backup. First backup was from 3/21 and it connected, but when I went into the online center it was empty. I then tried a backup from 3/17, and it connected and I was able to download and pay bills. Hope this works for the group. I am hoping this doesn't happen again.

  • rgc101
    rgc101 Quicken Windows Subscription Member ✭✭

    Thought I posted this update, but I guess I didn't. Got it working from a backup from 3/17. You guys might want to try that. First backup from 3/21 connected but online center was blank. Hope these issues are behind me…