Coastal Credit Union - setting up a credit card - personal security code

Joe21
Joe21 Member ✭✭
personal security code?

Answers

  • splasher
    splasher SuperUser ✭✭✭✭✭
    If you expect any help, you are going to have to provide more information about your issue.

    -splasher using Q continuously since 1996
    - Subscription Quicken - Win11 and QW2013 - Win11
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  • Joe21
    Joe21 Member ✭✭
    When I try to set up Quicken to download transactions, I enter My ID & Password. It then asks for personal security security code. Coastal Credit Union does not have a personal security code. If I select Spreadsheet or Excel it downloads just fine. What can I do to fix this? HELP...Help.
  • Quicken Anja
    Quicken Anja Moderator mod
    Hello @Joe21,

    Thank you for reaching out to the Community to tell us about your issue, though I apologize that you are experiencing this.

    First, could you please provide which version of Quicken you have currently running?
    • Help > About Quicken

    Also, are you trying to add the account(s) to Quicken, or are you trying to download transactions for an account that has already been set up? And if you don't mind, could you please provide a screenshot of the personal security code prompt you are receiving?

    If needed, please refer to this Community FAQ for instructions on how to attach a screenshot. Alternatively, you can also drag and drop a screenshot to your response if you are not given the option to add attachments.

    Please check back and let us know! Thank you.

    -Quicken Anja
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  • Joe21
    Joe21 Member ✭✭
    Quicken level is R-3319 Build-27.1.33.19
    Whole story follows:
    I received a replacement Credit Card.
    When I try to download transactions, I'm asked for a
    "Personal Security Code". The Credit Union does
    not have a personal security code.
    I have talked to several Quicken help desk and Credit Union
    help desk folks and I tired of reading forums.
    NO HELP
    Any ideas??????

    Joe21
  • NotACPA
    NotACPA SuperUser ✭✭✭✭✭
    What happens when you respond with your PIN?

    Q user since February, 1990. DOS Version 4
    Now running Quicken Windows Subscription, Business & Personal
    Retired "Certified Information Systems Auditor" & Bank Audit VP

  • Joe21
    Joe21 Member ✭✭
    Nothing Get an error for wrong code.
  • Ps56k2
    Ps56k2 SuperUser ✭✭✭✭✭
    edited May 2021
    Joe21 said:
    When I try to set up Quicken to download transactions, I enter My ID & Password. It then asks for personal security security code. Coastal Credit Union does not have a personal security code.
    looks like there are TWO entries for Coastal Credit Union -
    one of banking AND credit card ... another one just for credit card
    [EDIT] - also updated topic title to better reflect actual Q&A
    00629    00629    00629    Coastal Federal CU Credit Card    https://www.coastal24.com    1-8xx-868-4262    https://coastal24.mycardinfo.com/    ACTIVE        
    CREDIT&WEB-CONNECT        
    CREDIT,ACCOUNTINFO&EXP-WEB-CONNECT  
    09250    09250    09250    Coastal Federal Credit Union    https://www.coastal24.com    1-8xx-868-4262    https://secure.coastal24.com/SignIn.aspx    ACTIVE        
    BANKING,CREDIT&WEB-CONNECT        
    BANKING,CREDIT,ACCOUNTINFO&EXP-WEB-CONNECT  


    QWin - R54.16 - Win10