TD Bank reauthorization failing (QWIN)
Answers
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Hello All,
This issue with TD Bank is ongoing, though some progress has been made toward a resolution; the root cause of this issue is due to a problem in the data that TD Bank is sending to our service provider. We don’t yet have a date for this resolution. Some users reported unfamiliar or incorrect transactions in Quicken after downloading from TD Bank. These transactions, though incorrect, were not in any way a security concern, however, due to this incorrect data, and the potential user impact of needing to ‘weed out’ these incorrect transactions, our service provider temporarily disabled downloads while this issue is being fixed. While this is not strictly a Quicken issue, we know that this is frustrating. We will continue to keep you updated on this thread until the issue is resolved. Thank you.
Quicken Janean
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"Service Provider" does not give me a warm, fuzzy feeling.
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This is ridiculous. I tried the Poe fix and it didnt work. They need to fix this, NOW!!!
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So what will Quicken do for us for our inconvenience? I suggest extending our quicken subscription for 3 months for free.
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This is bull… We have been without the ability to download for over 10 days now. What are you doing to fix this? What are you doing to compensate for our inability to download?
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I second this motion
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Quickbooks has had known issues that are unresolved for years. They have no incentive to fix this.
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This is a lie. TD Bank communicates just fine with Intuits other software. This is solely a Quicken issue.
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Tried the work around once again and it still doesn't work.
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This worked for me Thanks!! I now have a Direct Connect to my TDBank accounts instead of the previous Web Connect
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This worked for me as well.
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The most recent comment left in the thread was 5 days ago? Also noticing a lot of "removed" posts in the thread. Its mot looking good.
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The exceeding long delay in resolving this issue is putting my business and my personal finances at risk. Help please, Quicken.
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This worked, I had to do it twice but it worked. Thank you Randy Poe!
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confirmed here also, I got it working, but it was janky and took me several tries. Very slow to update now, much slower than when it was working before.
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When is Quicken going to fix this problem? [Edited - Readability] I've been using Quicken for over 30 years and never had this bad of a problem before. [Removed - Off Topic/Speculation]
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Continuing and very frustrating. I understand you claim its your middle ware provider (previously your parent company) but that is no excuse. Fix it or replace them with someone who can provide the stability this software used to be known for. Refunds for this year are in order. Downloads have been fundamentally broken all year long with one problem after another.
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I'm very concerned that this problem has still not been resolved. Now when I try to reconnect my accounts are found but I'm not allowed to link them to my existing accounts in Quicken.
I've gone back and forth between the bank and Quicken, and TD Bank is insisting this is not a problem on their end, but is a problem from Quicken. Nobody wants to claim responsibility for this ongoing issue. All I know is TD Bank is my main bank and I have four accounts there. This is a major inconvenience and I'm not hearing that any progress is being made.
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I've run into the same issue as Joe. Reauthorizing the TD account shows my accounts so quicken has a connection to TD but as with you, I cannot link to my existing account in quicken, only option is to add, which I assume means a new account,to quicken which I assume will totally screw me up with my existing account so I'm impatiently waiting for SOMEOME at QUICKEN to take responsibility and give us a realistic update other than the TBD from 8/13.
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RDA's fix didn't work for me either. When I try to reconnect my account, I get an error saying "Quicken is having trouble connecting to TD Bank Online Banking". Trying the second time, I get "Sign in to TD…failed" and underneath it says it failed due to time out or connection error with an option to sign in via the browser. Doing that just returns you to the same connection failed error
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I'm just exporting transactions from the TD Bank site and importing them into Quicken. Works fine until they get this problem fixed.
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I see the on going issue with Quicken between TD Bank. The post list quicken windows. Does his also Mac because I have the same problem.
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I followed RDA's instructions and have been successful in re-establishing the link between all my TD accounts and Quicken. Fingers crossed it sticks!!!
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RDA’s instuctions worked for my Quicken MAC, basically just deleting the Web Connection that is shut down at moment and utilizing the Direct Connect option which is working fine while linking my existing TD accounts back to Quicken.
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Sooo … when can we expect to be able to download data from TD bank accounts? as a regular subscriber (paid up until May 2025!) and a Quicken user for decades, it is time to start asking for a refund on services we have been promised but not received, and look at other options to manage my finances, as this is just not good enough service! [Edited - Readability]
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