Skip to content
  • Register

    • [Resumed] Thrift Savings Plan (TSP) and Quicken Mac, $0 balance and download failure

    2»

    Comments

    • Quicken Mac Subscription Member ✭✭

      Quicken still connects and claims success, but I still end up with a zero balance.
      TSP is not the problem. I am able to download the numbers with USAA and Credit Karma. Not a problem with them.
      Only Quicken. It can be done.
      Why are you not doing it?

    • Quicken Mac Subscription Member ✭✭

      Just checking in to keep the discussion active. Q is downloading account information, but it still has the issue with rounding "errors" and creating a new security every time it accesses the account.  Note: the "additional" securities cannot be deleted because per Q "These securities are used by active transactions and cannot be removed."  Anybody having the same issues?  Or, found a fix?

    • Quicken Mac Subscription Member ✭✭

      I still can't get anything other than a zero dollar balance. I am paying for a subscription and I expect poor programing to be fixed in a timely manner

    • Quicken Mac Subscription SuperUser, Mac Beta Beta

      @Thompsoe85 You can certainly post your complaints here, but it would be more effective for people to contact Quicken Support and press them for progress on this issue. There's nothing anyone in this forum can do to help get it resolved, and the programmers aren't seeing complaints posted here.

      Quicken Mac Subscription • Quicken user since 1993
    • Quicken Mac Subscription Member ✭✭

      my TSP is back to zero again as well. i would really like to have consistency in this. Can you provide a way to rapidly/easeily manually update the balance

    • Quicken Mac Subscription Member ✭✭

      So, interestingly, TSP downloads are now working for my TSP account but not my husband's. So bizarre. I've double checked that I have the same settings for both and tried creating a new account entirely for my husband's TSP, but his just still just comes in as a zero.

    • Quicken Mac Subscription Member ✭✭

      This is an ongoing problem. This thread is recent. Some have been battling Quicken for years over this bug. I keep calling for help and get the same old tired "it's being worked". I pay for this subscription and I expect results. So far nothing.

    • Quicken Mac Subscription Member ✭✭

      Still trying. Fail. This has been going on for years. Fix it.

    This discussion has been closed.

    Welcome!

    It looks like you're new here. Sign in or register to get started.
    Sign In
    Register

    Quick Links

    Categories