Vanguard Error Code: 16503 (QMac)
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And if you are trading so often that waiting a week to record the results has a real impact, then you are trading too much, lol.
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How can you claim it’s Vanguard’s problem, not Quicken’s? I spoke with Vanguard, and they do have a different version. Nevertheless, the issue can only be resolved if both parties collaborate.
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I'm using Quicken Mac Version 8.0.1 (Build 800.56243.100). I tried updating the Vanguard connection and during the process I was directed to open Vanguard Website and login and authorize the connection to Quicken. When I returned to Quicken all of my Vanguard positions had been duplicated in the portfolio window . However, the newly added positions were separate, and had no historical detail. I restored from my backup and disconnected the Vanguard account connections, until this is resolved.
Quicken should look into showing a message in the program interface letting them know when a connection will be undergoing a major change for major brokerages. I feel lucky that I had the time to log into this community and read through the hundreds of messages on this topic, and realized that I would save time from restoring a backup. However, many users will now have to piece together historical transaction downloads to correct their records.
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Day 5 no success - I have contacted both Quicken and Vanguard, No one seems to be actively doing anything beside pointing fingers. My Quicken is up for renewal in 6 weeks and I will not renew if this is not fixed soon, since this is a core critical function - been a customer since 1991 DOS versions.
Quicken will be the one that loses customers if they don't step up.
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So true. I've been trying to jump ship from Quicken for three years now and I just can't find a good alternative. Staying with Quicken only feels like paying more for less and less. This kind of issue should not occur and if it has to it should be fixed expeditiously. Ridiculous. I've been with quicken for 15 years, and they are no longer the same business anymore.
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…and why are we paying if it has to be done manually?
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If this issue was caused by a change that Vanguard made, I will wait to see if Quicken and Vanguard can work together to restore functionality.
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Chatted with Vanguard today. They are aware of the issue and working on it. No estimate as to when it will be resolved.
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Hello All,
We continue to work with Vanguard to resolve this issue, but don’t yet have an ETA for resolution from Vanguard. In the meantime, Vanguard customers can download transactions directly from Vanguard to import into Quicken:
- Log in to your Vanguard account
- Go to the Activity tab
- Click the Download Center link
- Find the Quicken data download option
- Select the date range for downloading transactions; we recommend “Custom” and setting the date range to 7 days prior to your last successful transaction download.
You will then be able to open the file you downloaded (a .QFX file) and Quicken will add these transactions to your Vanguard account. Be sure to review your transactions in Quicken to ensure there are no duplicates.
Thank you!
(Ticket #11601449/ CTP-12250)
Quicken Kristina
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Why do you recommend setting the date range to 7 days prior to your last successful download? Wouldn't that mean you'd have duplicate transactions (assuming you made new transactions during that 7 day window)?
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I just tried the workaround to download a QFX file from my Vanguard account. Upon opening the file Quicken confirmed that I wanted to import to different accounts, which was fine. However, once that was done, I found that the Transactions option in all of my Quicken Vanguard accounts was greyed out — Dashboard, Portfolio, and Watchlist were all available, but not Transactions. I believe it's been like that for a little while now, probably since about the same time that the download issue first started, but I can't say for sure. Perhaps this is related to the "Simple Tracking"-only problem, since I don't think that includes individual transactions, but until now I've always been able to see every one.
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Thanks for the detailed instructions. Their download options include: 'Quicken : All funds to a single account (recommended)' or 'A spreadsheet-compatible CSV file'. I presume that the Quicken option is the desired one. However, if we have multiple Vanguard accounts wouldn't that lump everything together? Or do we need to create a .QFX file for each account so it matches the separate accounts in our QuickenMac file?
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If everything is working the way it should then any duplicate transactions will have the same FITIDs as the transactions already in your register and Quicken would automatically de-duplicate them for you. But if that's not the case and you do wind up with duplicates, at least you minimized the damage by limiting transactions to the last week instead of downloading 1 or more months of transactions (which is what the other options that Vanguard gives you will do).
As for why one week and not less, well the problems with Vanguard started last week so going back 1 week should give you anything you missed.
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I went ahead and created a download file for each separate Vanguard/Quicken account and figured out that one of our accounts has an old account number in the Quicken connection information. It wasn't an issue before and I was able to edit the QFX file and change the <ACCTID> entry to match my quicken file. Is there a way to update the Quicken connection info? Or should I wait until this issue gets fixed and hope I can disconnect & re-connect to get the correct Vanguard account number?
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Do any other users have access to Vanguard transactions, or is it just simple tracking from here on out?
I had the Vanguard connection errors, and the "fix" for me was to switch to Quicken Connect, which means, as others have noted, that all my transactions for my main brokerage account are gone. This makes Quicken mostly useless for me, and will cause me to dump the program and write very negative reviews as to its usefulness. For now, I have reverted to a backup (which was a supreme pain, because I had to reconnect all my accounts, one at a time by logging in).
Is there any chance that this is just a temporary restriction?
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@CrowBirdFly I don't know whether the current state of Vanguard downloads via Quicken Connect being limited to Simple tracking is temporary or not, but if that does wind up being permanent it's not Quicken's fault that Vanguard decided to not allow detailed tracking that way. Each bank & investment firm gets to decide for themselves what they will allow & support, and detailed tracking via Quicken Connect is available from other places so it isn't a restriction that Quicken is putting in place. There isn't any indication at this point that Direct Connect to Vanguard is going away for good or that it will not allow Detailed tracking when it returns, so I would give them some time to sort things out before making any permanent decisions.
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How can you claim it’s Vanguard’s problem, not Quicken’s?
Vanguard told a customer this: "Quicken as a service was shut-off on 02/20/2025 until further notice to conduct maintenance concerning issues with connections to 3rd party sites." That seems pretty straightforward to me.
Quicken has said it had been notified in advance that Vanguard was going to make changes to its online authentication on February 20. In testing, Quicken notified Vanguard that it was not yet working correctly but Vanguard went ahead and cut off access on its appointed date.
Quicken Mac Subscription • Quicken user since 19931 -
Regarding downloading transactions into a qfx file and then importing, if you have more than one Vanguard account, beware. I have four; my husband and I work at the same company, and they have it set up so that their contributions go into one account and our own contributions another (these are 403 a and b accounts). When I tried the above, all transactions I downloaded (which were only my two accounts) went into all four accounts. Furthermore, many of those transactions created "new" funds instead of recognizing the ones that were already there. It was completely screwed up, and I had to restore from a backup. So even though I recommended this myself, I just wanted to caution people that it might not work well for your situation.
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I posted about the multiple account issue. I would not recommend using this option if you have multiple accounts. Mine got completely screwed up.
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I am also unable to download any transactions from Vanguard. I am trying to be patient and not change any of my settings yet, in the hope this issue will be resolved between Quicken and Vanguard. It really does not help me to point fingers at whose fault this is or how it could have been avoided. Important is to get it fixed! Please keep us updated, especially if we as users have to take any action.
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If this isn't fixed in the next 30 days my assets or leaving Vanguard for Fidelity.
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Hello All,
Our teams are still working towards a resolution, we do appreciate your continued patience and support. In the meantime, you can download transactions directly from Vanguard to import into Quicken:
- Log in to your Vanguard account
- Go to the Activity tab
- Click the Download Center link
- Find the Quicken data download option
- Select the date range for downloading transactions; we recommend “Custom” and setting the date range to 7 days prior to your last successful transaction download.
You will then be able to open the file you downloaded (a .QFX file) and Quicken will add these transactions to your Vanguard account. Be sure to review your transactions in Quicken to ensure there are no duplicates.
Thank you!
-Quicken Jasmine
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I'm experiencing the same frustrating Vanguard downloading problem. I have used Quicken since the mid-1990s. My financial monitoring system deeply invested (both in time & effort) in this product. Waiting for a timely resolution.
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Hello Vanguard Clients,
I am a significant client of Vanguards and have contacted them a couple of times in the last two days about this issue. My representative has passed my complaint on to his manager. HE SAID THE ONLY WAY THIS WILL BECOME A PRIORTY with IT is if they get multiple client complaints. I suggest that you contact Vanguard and voice your frustration.
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I am contacting Vanguard to file a complaint as suggested. Super frustrating.
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I think I'm going to wait this out and not try any manual downloads — don't want to possibly mess things up, end up with duplicate transactions, restore from backups, etc. I'm optimistic that this will be resolved within the next couple weeks.
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Ditto here. Also having the same issue when updating from Morning Star. Pulling from Chase works fine. Can only conclude it's on Vanguard's end,
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Fingers crossed!!
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I have been using Detailed Investment Tracking with Vanguard for over 20 years. The "Transactions" view stopped being available Mid February!!!!
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