zzz-Fidelity Updates

Gary R · July 29

This morning zzz- appeared before Fidelity Investments when updating

Anyone know why they added zzz?

cewhitejr · July 29

Same thing happened for me.

Jim_Harman · July 29

What types of accounts are these? My Fidelity HSA and 529 accounts were also changed to "zzz-Fidelity - DC" in today's OSU. See this discussion about upcoming changes to Fidelity NetBenefits accounts.

https://community.quicken.com/discussion/7964525/is-there-a-change-to-fidelity-netbenefits-downloading

Gary R · July 29

My accounts are brokerage, Roth, Traditional IRA only.

cewhitejr · July 29

I have accounts that update via Fidelity and also a Fidelity NetBenefits account. All of them now have the “zzz” prefix.

cewhitejr · July 29

Check this thread https://community.quicken.com/discussion/7964525/is-there-a-change-to-fidelity-netbenefits-downloading

Quicken Anja · July 29

Hello All,

Thanks for bringing this up!

As noted by @Jim_Harman (thank you for linking the related thread!), the “zzz-” prefix typically indicates an inactive connection in preparation for a change. In this case, the connection method for Fidelity NetBenefits is beginning to transition, and this is part of that process.

No action is needed just yet—when it’s time to update the connection in your Quicken file, you’ll receive a prompt directly within the program.

We’ll be sure to share more information here in the Community as soon as it becomes available.

Hope this helps!

AgBrewer97 · July 29

@Jim_Harman Our NetBenefits (401k) changed to zzz yesterday and my "regular" Fidelity accounts that take up a different line on OSU changed to zzz-Fidelity this morning. Hopefully we're not missing any transactions while this transition is pending.

Jim_Harman · July 29

@Quicken Anja Please note that as of this morning, the "zzz-Fidelity - DC" FI name is being applied to other and maybe all Fidelity accounts, not just NetBenefits accounts.

leishirsute · July 29

@Quicken Anja

OSU is showing zzz for regular DC Fidelity acccounts. Are they getting ready to change as well? Are transactions still downloading for these zzz accounts? I got 0 transactions downloaded this morning, but that may be correct.

Quicken Anja · July 29

@Jim_Harman & @leishirsute Thanks for pointing that out! We’re seeing the “zzz-” prefix expand beyond NetBenefits as part of the ongoing transition. No action needed for now—we’ll share updates as we learn more.

Thank you!

Chuck56 · July 29

Thanks for the explanation @Quicken Anja

I saw the same thing happen to mine.

Quicken Anja · July 29

https://community.quicken.com/discussion/comment/20500926#Comment_20500926

You're very welcome, @Chuck56—and thank you for chiming in to let us know you're seeing this as well. It really helps us gauge the scope of how widespread the issue is.

Quicken Anja · July 29

Hello again, everyone—

As we continue to look further into this, we’d like to ask for your help in confirming whether or not you are still receiving downloaded transactions successfully despite the “zzz-” prefix showing in One Step Update.

Please let us know either way—your feedback is greatly appreciated and helps our teams better assess the impact.

Thank you!

Bob32 · July 29

All my Fidelity accounts have the "zzz" but they are updating normally.

Jim_Harman · July 29

@Quicken Anja OSU is completing and reporting no new transactions, as expected. There should be new transactions in a few days, at the end of the month. Share prices for private securities are updating normally.

Gary R · July 29

Jim

OSU abbreviations can be confusing

I had no idea what you were saying until seeing an earlier post

Jim_Harman · July 29

OSU abbreviations can be confusing

I had no idea what you were saying until seeing an earlier post

Sorry, I usually spell out abbreviations the first time I use them in a post.

FI = Financial Institution (Fidelity in this case)

OSU = One Step Update

DC = Direct Connect, a connection method for downloading data directly from your FI

WC = Web Connect, a connection method that involves manually downloading a file from your FI

EWC = Express Web Connect, another connection method

EWC+ = Express Web Connect Plus, an "improved" connection method

HSA = Health Savings Account

529 = a tax-advantaged college saving plan

OP = Original Poster, the person who started the discussion (Gary R in this case)

Are there other abbreviations that are confusing? Perhaps we should make a more complete list.

Daddio25 · July 29

I'm seeing this to.

Edit: It appears that transactions are downloading correctly. I verified against my account online.

Boatnmaniac · July 29

This Fidelity transition from DC to EWC+ has been talked about in other threads in this Community Forum for about a month. Here is one of those threads:

https://community.quicken.com/discussion/comment/20500940#Comment_20500940

I and others in this other thread have confirmed that the ZZZ-Fidelity Investments - DC connection still appears to be functioning and downloading transactions normally. But as noted in a couple of posts in that thread:

New Fidelity accounts OSU set up can only be accomplished with the Fidelity Investments financial institution which will set up only with the EWC+ connection.
Existing DC accounts can be Reset Account with the DC connection remaining intact.
Deactivating a DC account will result in the account no longer being able to be Reactivated with DC and will default to EWC+ only.

The main issues I have found with the EWC+ accounts so far:

They will be Simple Tracking only with the Dashboard view. Complete Tracking showing all transactions in a register cannot be set up nor changed from Simple Tracking….at least not at this time.
The data that downloaded for me in a test file showed some Dashboard data errors (see the thread link entered above in this post).

My suggestion is to:

Not jump into the EWC+ connection for any current DC connected accounts unless and until we are forced to do so.
If there is a need to set up new Fidelity Investment accounts: Set them up as manual offline accounts and do not try to connect them for downloading until Fidelity fixes the 3 EWC+ issues (Simple Tracking only, missing Cash and erroneous historical data in the Dashboard) that I found.

EmKay · July 29

Any ideas why, in One Step Update summary, my Fidelity account suddenly shows as "zzz-Fidelity Investments - DC?" I have never named it that.

(That's what shows as the "Institution name" in the account's details.)

NotACPA · July 29

But, strangely enough, the zzz- doesn't show in my Account List.

leishirsute · July 29

It appears that @Quicken Kristina confirmed that Fidelity EWC+ will suppport complete tracking.

https://community.quicken.com/discussion/7963839/fidelity-investments-going-to-ewc

Boatnmaniac · July 29

https://community.quicken.com/discussion/comment/20501063#Comment_20501063

Yes, that is what she posted. But people are now being forced to EWC+ when they reactivate a deactivated DC account and when they are setting up new Fidelity accounts. Complete Tracking is not an option and is not available when this happens (at least not with QWin but I am hearing it is available with QMac).

So, there is a disconnect on this. Either we (and Quicken?) were given incorrect information about this or Fidelity has backtracked on this. Either way, it needs to be resolved. Until they do, Fidelity should reopen the DC connection option for download setups so they will have Complete Tracking.

Akim · July 29

It causes displaying this account name with zzz for Fidelity accounts on the One Step Update Summary. How to resolve this issue?

Akim · July 29

It causes displaying this account name with zzz for Fidelity accounts on the One Step Update Summary. How to resolve this issue?

Scooterlam · July 29

https://community.quicken.com/discussion/comment/20501070#Comment_20501070

If Fidelity users are forced to use "simple investing" and wish to continue to use EWC+, then it would seem that tax planning would be completely useless, right? Custom investment reports and investment register views, built over the years, gone? Makes Quicken look less attractive.

What other functionality is diminished as a result of going with EWC+ and "simple investing"?

Jim_Harman · July 29

What other functionality is diminished as a result of going with EWC+ and "simple investing"?

Here is the warning message that is displayed when you switch from Complete to Simple mode.

It says that the Investment Performance Report is calculated normally, but since the actual dates and amounts of the Buys, Sells, and distributions are not recorded, it will be less accurate than if the real transactions were there.

The Tax reports and Tax Planner would be incorrect.

leishirsute · July 29

https://community.quicken.com/discussion/comment/20501110#Comment_20501110

wow. Tax planner and tax reports are some of the main uses of quicken for me to calculate estimated taxes. It seems quicken would diminish in value to me. Hopefully, fidelity would change their direction and offer complete tracking like Schwab eventually changed their direction after much feedback.

leishirsute · July 30

Just reporting in. Transactions downloaded this morning for the zzz-Fidelity DC accounts.

nmestanas · July 30

So I did the updated connection and, after a few cycles of restore my backup and try again, I managed to successfully complete it. Despite other issues I encountered along the way, I note that both of my 401ks (the only accounts that changed) are still using the Complete tracking method. Not sure if something I did in my redo's resulted in this or I got lucky.

BTW, mine when from Netbenefits to Fidelity Investments.

zzz-Fidelity Updates

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