The Tax Planner doesn't use the changed "next instance" for scheduled reminders

Chris_QPW
Chris_QPW Quicken Windows Subscription Member ✭✭✭✭
edited 5:51AM in Reports (Windows)

I changed the next instance of an estimated taxes reminder from $3,700 to $0. In the Bill and Income Reminders:

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In the Tax Planner:

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Comments

  • Quicken Kristina
    Quicken Kristina Quicken Windows Subscription Moderator mod
    edited November 28

    Hello @Chris_QPW,

    I was able to replicate this issue and forwarded it to the proper channels to be further investigated. I can see that you already submitted logs for this issue.

    While you will not receive a response through this submission, these reports will help our teams in further investigating the issue. The more problem reports we receive, the better.

    We apologize for any inconvenience!

    Thank you.    

    (CTP-11835)

    Quicken Kristina

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  • Chris_QPW
    Chris_QPW Quicken Windows Subscription Member ✭✭✭✭

    Thank you @Quicken Kristina !

    Signature:
    This is my website (ImportQIF is free to use):

    http://www.quicknperlwiz.com/

  • Boatnmaniac
    Boatnmaniac Quicken Windows Subscription SuperUser ✭✭✭✭✭
    edited December 2024

    I have noticed this issue many times over many years. It happens every time when making a change to the next instance of a recurring Reminder. It is not a hit-or-miss random issue.

    If I then decide to keep the edited instance and enter it into the account register, then the change will be properly captured in Tax Planner.

    BTW, the edited next instance of the Recurring Reminder will be properly reflected in account registers when they are set to show Reminders.

    I know I reported this issue many years ago but haven't followed up on it since then. For me it is usually only an issue from mid-Dec through mid-Feb when finalizing plans for end of year taxes, IRA distributions and Roth IRA Conversions which is then followed by budgetary planning for the next year and then followed by tax returns. By the time I get through all of this I tend to forget about this issue until the next Dec when that planning and reporting process starts all over, again.

    Quicken Classic Premier (US) Subscription: R65.29 on Windows 11 Home

  • Quicken Kristina
    Quicken Kristina Quicken Windows Subscription Moderator mod

    Thank you for your reply and the additional information,

    I observed the same behavior when I replicated the issue in my Quicken. I noticed this happens with recurring reminders only. When I created a one-time reminder and updated it, the new amount updated in the Tax Planner.

    Thank you!

    Quicken Kristina

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  • Boatnmaniac
    Boatnmaniac Quicken Windows Subscription SuperUser ✭✭✭✭✭

    When I created a one-time reminder and updated it, the new amount updated in the Tax Planner.

    I, too, have noticed this issue only happens with recurring Reminders, not one-time reminders.

    Quicken Classic Premier (US) Subscription: R65.29 on Windows 11 Home

  • Quicken Janean
    Quicken Janean Quicken Windows Subscription Moderator admin

    Hi @Boatnmaniac and @Chris_QPW, is this issue still happening?

    Quicken Janean

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  • Chris_QPW
    Chris_QPW Quicken Windows Subscription Member ✭✭✭✭

    Yes, the problem is still there.

    Signature:
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    http://www.quicknperlwiz.com/

  • Boatnmaniac
    Boatnmaniac Quicken Windows Subscription SuperUser ✭✭✭✭✭

    I agree. The issue has not been resolved.

    Quicken Classic Premier (US) Subscription: R65.29 on Windows 11 Home

  • Jim_Harman
    Jim_Harman Quicken Windows Subscription SuperUser ✭✭✭✭✭

    This issue is still not resolved in R65.29. If you have a Reminder that is set to Remind me, not Auto accept, and you enter or skip an upcoming Reminder, the Tax Planner handles it correctly. But if you edit the next instance, it uses the ongoing Reminder amount, not the edited amount for the next instance.

    This is not a recalculation issue; it continues after restarting Quicken.

    Steps to replicate:

    1. Set a quarterly Dividend reminder in an investment account for $1,000.
    2. On the Bills and Income tab, edit the next instance to $500.
    3. In the Tax Planner, go to the Interest/Dividend Inc section and select Dividends.
    4. In the Detail section at the bottom, select Quicken data and Scheduled bills and deposits.
    5. Observe that the list of Scheduled transactions (in red) shows the next instance of the dividend as $1,000, not $500.

    This affects me because I have several taxable dividends that are paid on different dates near the end of the year. I have a Reminder set for the total estimated amount of the dividends. When I have received and entered some but not all of the dividends, I adjust the December Reminder to reflect the portion I have received. The Tax Planner uses the full estimated amount plus the amount already received, which is wrong.

    QWin Premier subscription
  • Quicken Anja
    Quicken Anja Moderator mod

    Hello All,

    Thank you for confirming that the issue is still ongoing.

    Our team has requested that you please submit a sanitized data file via Help > Report a Problem so it can be added to the ticket and help with the investigation.

    Once you’ve submitted it, please let us know so we can get it attached to the ticket.

    Thank you!
    (CPT-11835)

    -Quicken Anja
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  • Jim_Harman
    Jim_Harman Quicken Windows Subscription SuperUser ✭✭✭✭✭

    Report a Problem with sanitized file sent.

    QWin Premier subscription
  • Quicken Anja
    Quicken Anja Moderator mod

    -Quicken Anja
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