Where are oddball Dow prices coming from?

Rocket J Squirrel
Rocket J Squirrel Quicken Windows Subscription SuperUser ✭✭✭✭✭
in Investing (Windows)
Every once in a while, I get a price for the Dow Jones Composite index (COMP) which is orders of magnitude wrong. Why is this happening?

Quicken user since version 2 for DOS, as of 2025 using QWin Premier (US) on Win10 Pro & Win11 Pro on 2 PCs.

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Best Answer

  • Jim_Harman
    Jim_Harman Quicken Windows Subscription SuperUser ✭✭✭✭✭
    edited June 2021 Answer ✓
    It looks like you are sometimes seeing the prices for Compass Inc Class A, which also has the ticker COMP. 

    We have had trouble before when the ticker for an index collides with a company ticker. Try using INDEX:DJA instead, which appears to be Quicken's preferred symbol for that index.
    QWin Premier subscription

Answers

  • bmciance
    bmciance Quicken Windows Subscription SuperUser ✭✭✭✭✭
    Not sure where you got today’s price since mine looks okay (have you updated since then?)  As for 5/31/21 I got the same and that was a holiday.  I see something similar for 4/2/21 which I believe was Good Friday, another day the stock market was closed.  Not sure why they put in those odd prices on holidays.  

    I’d be curious to see what you end up with when the market closes today.   

    Quicken Windows user since 1993.

  • Rocket J Squirrel
    Rocket J Squirrel Quicken Windows Subscription SuperUser ✭✭✭✭✭
    I just updated again and COMP now has a correct-looking price.

    Quicken user since version 2 for DOS, as of 2025 using QWin Premier (US) on Win10 Pro & Win11 Pro on 2 PCs.

  • Tom Young
    Tom Young Quicken Windows Subscription SuperUser ✭✭✭✭✭
    Lowest cost bidder for providing quotes.
  • mshiggins
    mshiggins Quicken Windows 2017 SuperUser ✭✭✭✭✭
    Have you tried adding a circle of salt around your computer, followed up by a sprinkling of holy water?

    Quicken user since Q1999. Currently using QW2017.
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  • Jim_Harman
    Jim_Harman Quicken Windows Subscription SuperUser ✭✭✭✭✭
    edited June 2021 Answer ✓
    It looks like you are sometimes seeing the prices for Compass Inc Class A, which also has the ticker COMP. 

    We have had trouble before when the ticker for an index collides with a company ticker. Try using INDEX:DJA instead, which appears to be Quicken's preferred symbol for that index.
    QWin Premier subscription
  • Rocket J Squirrel
    Rocket J Squirrel Quicken Windows Subscription SuperUser ✭✭✭✭✭
    Jim_Harman said:
    It looks like you are sometimes seeing the prices for Compass Inc Class A, which also has the ticker COMP. 

    We have had trouble before when the ticker for an index collides with a company ticker. Try using INDEX:DJA instead, which appears to be Quicken's preferred symbol for that index.
    That's interesting. When I open a new file, Quicken provides COMP as the symbol for the Dow Composite as shown below. But changing it to INDEX:DJA seems to work also. Thanks for the tip.

    Quicken user since version 2 for DOS, as of 2025 using QWin Premier (US) on Win10 Pro & Win11 Pro on 2 PCs.

  • Jim_Harman
    Jim_Harman Quicken Windows Subscription SuperUser ✭✭✭✭✭
    I would call that a bug, the built-in symbol for new files should be INDEX:DJA
    QWin Premier subscription
  • Chris_QPW
    Chris_QPW Quicken Windows Subscription Member ✭✭✭✭
    edited June 2021
    Jim_Harman said:
    I would call that a bug, the built-in symbol for new files should be INDEX:DJA
    Disregard, I was looking at the wrong thing.

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  • emhamiltn
    emhamiltn Quicken Windows Subscription Member ✭✭✭

    Reviving this old post in search of a solution.

    As noted previously above, "Compass Inc CL A" and "Dow Jones Composite" both have the same symbol assigned.

    Is there any way to prevent the security from displaying as an Index as noted in screenshot compilation below?

    COMP Ticker.png

    - Quicken user since 1992 (back in the good old DOS Version days)

    - I don't use Cloud Sync, Mobile & Web, Bill Pay/Mgr, Budgeting, Tax Planner

  • q_lurker
    q_lurker Quicken Windows Subscription SuperUser ✭✭✭✭✭
    edited January 14

    Ticker for Compass, Inc = COMP

    Ticker for DJ Composite Average = INDEX:DJA; Security Type should be Market Index.

    Ticker for NASDAQ Composite Index = COMPX

  • emhamiltn
    emhamiltn Quicken Windows Subscription Member ✭✭✭
    https://community.quicken.com/discussion/comment/20532130#Comment_20532130

    I tried adding the index using the INDEX:DJA ticker as suggested, but that only led to both it AND Compass showing up under the Index section.

    Additionally, I can't untick the box in the "Select Market Indexes to Display in Quicken". I mean I can untick it, but it doesn't save that I've done so.

    COMP.png

    - Quicken user since 1992 (back in the good old DOS Version days)

    - I don't use Cloud Sync, Mobile & Web, Bill Pay/Mgr, Budgeting, Tax Planner

  • q_lurker
    q_lurker Quicken Windows Subscription SuperUser ✭✭✭✭✭

    This is confusing. There is a flaw in Quicken's logic and handling here. Below is my screen shot exemplifying the issue:

    image.png

    With the Compass, Inc security correctly in place as a Stock with the ticker COMP, portfolio views (and others?) treat the security as an index. This is apparently because the Choose Market Indexes button brings up a selection of indices that has COMP associated with the the Dow Jones Composite. That is the wrong association. That index should be associated with the symbol Index:DJA (which I had independently set up as a Market Index security.

    Quicken needs to fix this. I don't see any way a user can get around this.

    I've clicked the Report an Issue for this within Quicken citing this discussion.

  • Quicken Kristina
    Quicken Kristina Quicken Windows Subscription Moderator mod
    edited January 16

    Hello @emhamiltn & @q_lurker,

    Thank you for bringing this to our attention! I see the same thing in my own Quicken. I forwarded this to the proper channels for further investigation and resolution. If you haven't already done so, please navigate to Help>Report a Problem and send a problem report with log files attached to contribute to the investigation.

    Report a Problem QWin.png

    While you will not receive a response through this submission, these reports will help our teams in further investigating the issue. The more problem reports we receive, the better.

    We apologize for any inconvenience! Thank you.  

    (CBT-1006)  

    Quicken Kristina

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