coolbranch said: > @chriskay said: > My business checking account doesn't work with EWC, so there's that. If Quicken knows enough to tell people not to deactivate etc they should be putting out messages directly to the users via the program subscription. Not by community Tom Toms. Agreed! Good advice these days is hit and miss. Quicken did state to me to watch the community or call them. Apparently this is their only preferred methods of communication. As for PNC, prior to the BBVA merger, my local bank branch manager told me to expect some growing pains with Quicken. She stated that PNC was not as technologically advanced. Basically old school. PNC's online banking and mobile app is no match for what we used to enjoy with BBVA, IMHO>
coolbranch said: As for PNC, prior to the BBVA merger, my local bank branch manager told me to expect some growing pains with Quicken. She stated that PNC was not as technologically advanced. Basically old school. PNC's online banking and mobile app is no match for what we used to enjoy with BBVA, IMHO>
jasonpbyu said: The merger was months ago, things worked fine until last weekend.
unclebob1216 said: Question: Why would anyone want to leave DC? Answer: Whenever my PNC checking account balance was below $5000 I was being charged a $10 per month fee. A year ago I complained, so PNC suggested I switch my account to Virtual Wallet which is free. This caused a bunch of Quicken problems because a virtual wallet account only works with a Virtual Wallet connection. Duplicate transactions and weird balancing issues took two months to resolve. But things worked well for almost a year until this disaster. Saving that $10 a month was one of the worst mistakes I have ever made.
unclebob1216 said: Boatnmaniac thanks for that advice. I will stick with Virtual Wallet connection at least until the smoke clears. I am just curious about why you are "so glad you changed". I looked at you 11:43 post today and it appears there are a few people using DC that were also having problems. And your Aug 11 posts which say that I will have to contact PNC and get a new user id. In the past something similar required a snail mail of a pass code which left me unconnected for several days. So is DC so much better that it is worth the hassle? For instance do you have DC Virtual Wallet accounts and were they all unaffected by this latest cc505 fiasco? If so, I will most definitely change.
Boatnmaniac said: unclebob1216 said: Boatnmaniac thanks for that advice. I will stick with Virtual Wallet connection at least until the smoke clears. I am just curious about why you are "so glad you changed". I looked at you 11:43 post today and it appears there are a few people using DC that were also having problems. And your Aug 11 posts which say that I will have to contact PNC and get a new user id. In the past something similar required a snail mail of a pass code which left me unconnected for several days. So is DC so much better that it is worth the hassle? For instance do you have DC Virtual Wallet accounts and were they all unaffected by this latest cc505 fiasco? If so, I will most definitely change. I can certainly understand the apprehension about making a connection change to DC at this time. I might be a bit gun shy, too, if I were still using EWC with PNC.And, yes, I have Virtual Wallet accounts set up DC and have experienced absolutely no issues during this "cc505 fiasco". In fact, if you read through this rather lengthy thread you will see others saying they have DC set up for their accounts and have not been experiencing any issues with it at all, as well.I do not recall making a post at 11:43 today regarding PNC DC issues and could not find anything like that in my comments history going back several days. But I'm getting older so maybe I've forgotten about something.I do know that PNC credit cards cannot use DC but that is not a DC issue. That is a PNC issue because they did not contract with Intuit/Quicken to add DC support for credit cards.There was one comment from a few days ago where a person said they got set up with DC OK but then they were not able to get OSU to work with it, again. I asked if they were sure they entered their UserID (SSN) in the same way as during DC setup (dashes in the SSN vs no dashes or the reverse of that) but that person never got back to me so I'm assuming that was probably the issue.Most of the issues that I hear about in getting DC set up with PNC is that the person did not accurately follow the setup instructions and when later they did follow the instructions they got set up correctly.The reasons why I am really glad I upgraded to DC last Oct include:EWC with PNC has been pretty problematic over the last 10 months. (I don't know about before that because I did not have a PNC account until 10 months ago.) Lots of connection issues, error codes and download issues with EWC. I don't recall having any DC issues since I upgraded to it. DC connections are very fast taking just a few seconds for each FI. EWC connections can take much longer and the more FIs you try to update with EWC during OSU the longer it takes for each FI. Example: My PNC accounts with DC generally take <5 seconds to complete...<15 seconds in total for all 9 of my DC accounts. It generally takes 1.5-2 minutes to update only 6 of my EWC accounts.DC with PNC allows me to pay bills and make transfers between PNC accounts directly from within Quicken. This is called Bank Bill Pay (not to be confused with Quicken's Bill Manager 3rd party bill pay service).DC is a more secure connection than is EWC. DC login information is saved only in your data file on your hard drive and when OSU is run the data goes directly from the FI to your data file. EWC login information, however, is saved on a Quicken/aggregator server, not in the data file, so the aggregator can connect with the FI at night to get the data dump which then later gets downloaded to your data file when you next run OSU.I (and I think all Super Users) will almost always recommend DC over EWC for these same reasons.BTW, if you do decide to upgrade to DC, please be sure to follow the step-by-step instructions I provided on Aug 7 (at the bottom of the 1st page of this thread). Yes, you will need to call PNC to request unique login information which they will mail to you. Until you get the PIN from them and use it you will still be able to use EWC with PNC (assuming they get EWC fixed by then).
jrbuch said: Boatnmaniac said: unclebob1216 said: Boatnmaniac thanks for that advice. I will stick with Virtual Wallet connection at least until the smoke clears. I am just curious about why you are "so glad you changed". I looked at you 11:43 post today and it appears there are a few people using DC that were also having problems. And your Aug 11 posts which say that I will have to contact PNC and get a new user id. In the past something similar required a snail mail of a pass code which left me unconnected for several days. So is DC so much better that it is worth the hassle? For instance do you have DC Virtual Wallet accounts and were they all unaffected by this latest cc505 fiasco? If so, I will most definitely change. I can certainly understand the apprehension about making a connection change to DC at this time. I might be a bit gun shy, too, if I were still using EWC with PNC.And, yes, I have Virtual Wallet accounts set up DC and have experienced absolutely no issues during this "cc505 fiasco". In fact, if you read through this rather lengthy thread you will see others saying they have DC set up for their accounts and have not been experiencing any issues with it at all, as well.I do not recall making a post at 11:43 today regarding PNC DC issues and could not find anything like that in my comments history going back several days. But I'm getting older so maybe I've forgotten about something.I do know that PNC credit cards cannot use DC but that is not a DC issue. That is a PNC issue because they did not contract with Intuit/Quicken to add DC support for credit cards.There was one comment from a few days ago where a person said they got set up with DC OK but then they were not able to get OSU to work with it, again. I asked if they were sure they entered their UserID (SSN) in the same way as during DC setup (dashes in the SSN vs no dashes or the reverse of that) but that person never got back to me so I'm assuming that was probably the issue.Most of the issues that I hear about in getting DC set up with PNC is that the person did not accurately follow the setup instructions and when later they did follow the instructions they got set up correctly.The reasons why I am really glad I upgraded to DC last Oct include:EWC with PNC has been pretty problematic over the last 10 months. (I don't know about before that because I did not have a PNC account until 10 months ago.) Lots of connection issues, error codes and download issues with EWC. I don't recall having any DC issues since I upgraded to it. DC connections are very fast taking just a few seconds for each FI. EWC connections can take much longer and the more FIs you try to update with EWC during OSU the longer it takes for each FI. Example: My PNC accounts with DC generally take <5 seconds to complete...<15 seconds in total for all 9 of my DC accounts. It generally takes 1.5-2 minutes to update only 6 of my EWC accounts.DC with PNC allows me to pay bills and make transfers between PNC accounts directly from within Quicken. This is called Bank Bill Pay (not to be confused with Quicken's Bill Manager 3rd party bill pay service).DC is a more secure connection than is EWC. DC login information is saved only in your data file on your hard drive and when OSU is run the data goes directly from the FI to your data file. EWC login information, however, is saved on a Quicken/aggregator server, not in the data file, so the aggregator can connect with the FI at night to get the data dump which then later gets downloaded to your data file when you next run OSU.I (and I think all Super Users) will almost always recommend DC over EWC for these same reasons.BTW, if you do decide to upgrade to DC, please be sure to follow the step-by-step instructions I provided on Aug 7 (at the bottom of the 1st page of this thread). Yes, you will need to call PNC to request unique login information which they will mail to you. Until you get the PIN from them and use it you will still be able to use EWC with PNC (assuming they get EWC fixed by then). I have some accounts that have been using DC and some that have been using EWC. Since I already have DC set up for some accounts, would I still need to contact PNC for another pin specific for just the virtual wallet accounts?
unclebob1216 said: two months ago my quicken stopped allowing me to setup new payees. Quicken support told me that I now have to set up new payees by inside of the PNC website then return to Quicken to schedule the actual transaction. This was very upsetting to me but they assured me it was necessary for security reasons. I hope that DC will improve that functionality.
SandsK said: I was also able to update this morning at 7:10 am BUT Quicken downloaded new separate accounts for each of my PNC accounts instead of downloading the new transactions into my already existing Quicken accounts. Now I have two separate accounts in Quicken for each of my PNC accounts instead of one up to date account! Even worse the new accounts have no historical data - they begin with transactions dated 6/12 or later. Has this happened to anyone else? Very frustrating because I will now have to manually update my original accounts or keep two separate accounts? Will have to think through how to proceed. If this happened to you and you were able to somehow seamlessly and painlessly correct it, please share your fix. Thank you!
