Barclays US - New Website (QWIN)
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STILL not working!!!
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I have setup accounts with about 12 HYSA banks, and 10 out of the 12 allow Quicken downloads. The best way to test the compatibility with Quicken is to start adding an account to Quicken and see if it comes up on Quicken's list of banks. You don't need to complete the setup, but you will at very least know if Quicken downloads are available. As you know, rates change with all of these banks, and some have better websites and features than others.
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As a temporary workaround, has anyone been able to download from the website? I tried the "Quicken" option - which I had not noticed before - but I errored out.
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Even the Quicken Web Connect option on the Barclay's site is not currently working. I had contacted both Quicken and Barclay's and they said that they were working on it.
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I pulled the plug on Barclays today and cancelled my online savings account. I had to call them to do it, and they are transferring the balance plus interest to one of my external accounts that was already on file with them. Besides the hassle of having to call it went smoothly and they didn't ask why or beg me to stay.
----Quicken User since 1998 ----
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I just filled another complaint with Barclays today. This is my 3rd time attempting to get this issue resolved, and each time I am told that they don't know when this will be fixed. I also spoke with Quicken, and they are aware of the problem, but again no estimated time until it is fixed.
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Thanks for staying on this !!
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"Working on it" should mean a couple of days, not the more than three weeks it's been non-functional. Started transferring my account balance out today.
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I tried again to import the .qfx file from the Barclays website. Still not a workaround, unfortunately.
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I spoke with both Quicken and Barclays for the 3rd time, yesterday. They both created new cases related to the Quicken downloading of Barclay's accounts. They said that it is an ongoing issue that they are trying to resolve, but still no ETA.
Unfortunately, many of the HYSA banks are now requiring 2 step verification, which causes an issue when using One Step Update. I have contacted the banks about this too, and the suggestion has been to remove 2 step verification if possible. If the bank requires it, you will need to enter the code each and every time you do a One Step Update.
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i tried that as well & got the same error. if you look in the qfx file the "financial institution" info is "demo bank" so Barclays clearly has some work to do. [Removed - Speculation]
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Hello All,
Thank you for taking the time to report this issue to the Community, although we apologize for any frustration or inconvenience experienced.
This issue has already been reported to our Development and Product teams for further investigation and resolution. Though we do not currently have an ETA, you can bookmark this Community Alert to get updates when available and to know when the issue is resolved. If you do not see the bookmark icon at the upper right, please make sure you are logged into the Community.
Thank you!
(Ticket# 11342593/CTP-11259)
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Quicken Kristina
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I have been having the same issue since mid-late october
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Just adding that I also have a savings account only. Was forced by Barclays to re-register my account; forced to change to a new unique username; forced to provide my complete account number with other PIN - after several attempts finally was able to get the account registered and logged in. Now I need to set up Q again and am getting the "Sorry. We encountered an error. (It's not your fault.)" message from Q. Hoping to understand a resolution to this issue?😕
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Welcome to the club. We've been waiting in line for about 6 weeks.
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Hi All, we have been notified that this issue is resolved. Can you please try connecting again and let me know if you are still experiencing this issue? Thanks!
Quicken Janean
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I am still getting the error. “Sorry, we encountered an error. It’s not your fault.”
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Nope…
FDP-101 on Barclays Online Banking-US
FDP-163 on Barclays Bank Delaware
FDP-163 on Barclaycard
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No, still getting the "Sorry, we encountered an error. It’s not your fault."
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Same error/errors as mentioned by previous posters.
Tried all 3 possible US connection options as well: Barclays Bank Delaware, Barclays CC and Barclays Online Banking - US. Same results.
Also immediately verifed that my Barclays web connection still works fine.
Savings only customer here, not credit card.
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No luck here. Importing a QFX file from the website also continues to fail.
Not even sure which institution I should be selecting - I only have a HYSA account. I tried Barclays Bank Delaware and Barclays Online Banking - US.
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Also still getting the error as well.
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Me, too. Can't connect, Error Message FDP-163
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Nope. "Not my fault. . ."11-21-24 2:05 PM CST
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Thanks for letting me know. I have let the team working on this issue know so they can look into this further.
Quicken Janean
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Still getting the cc-511 error code when I try to add another Bar account to Q.
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Still have issues!!
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same…. connection error
There is a new logo on the app and I used the same via Quicken. Failed to connect.
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After multiple calls with Barclays and Quicken, still nothing is working. Direct Connect is giving a CC-502 error and,
Web Connect directly from the Barclay's site is also erroring out.
It absolutely amazes me that Barclay's would rollout such an incompletely tested update, and they have not dealt with getting this fixed in nearly 6 weeks!
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I spoke with Barclays again today, and they claim that it is up to Quicken at this point. They claim that they have done everything possible. Still no downloads!
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