Vanguard OL-301A error again

Bob W.
Bob W. Quicken Windows Subscription Member ✭✭
in Errors and Troubleshooting (Windows)

Getting the same error when updating Vanguard accounts this morning as happened a few weeks ago, and then it was resolved by Vanguard. The problem is occurring again.

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Comments

  • ngearinger
    ngearinger Quicken Windows Subscription Member ✭✭

    After several weeks of being unable to download Vanguard transactions, Quicken Tech Support walked me through a process to re-establish a connection last week. Today, after about a week of working fine, I am getting another error message and unable to do a one-step update. Anyone else have a new problem pop up today? I've used Quicken with Vanguard for probably over 20 years and never had as many problems as recently.

  • namkram
    namkram Quicken Windows Subscription Member

    same….

  • TexMike
    TexMike Quicken Windows Subscription Member ✭✭✭

    Me too. [Quicken Classic Premier for Windows, R61.21]. Today I performed a one step update. I received the following error pictured below. Repeated one step updates and resetting my accounts did not resolved the error.

    Screenshot 2025-03-28.png

    I am able to download my transactions from my Vanguard web account into Quicken from Vanguard’s download center. What is this error, why is my request to download being rejected and how do I fix it? Thanks.

  • Chickey
    Chickey Quicken Windows Subscription Member ✭✭
    edited March 28

    OL-301-A? Yep.

  • habj1
    habj1 Quicken Windows Subscription Member ✭✭
    edited March 28

    This morning, March 28 my connection failed again it has been working now for a few weeks. Error OL-301a. Has this happened to anybody else today?

    I’m hoping this is just a blip and not the start of another new problem

  • Mark1104
    Mark1104 Member ✭✭✭✭
    edited March 28

    @habj1 - yes, me too…..

  • friedman_nir
    friedman_nir Quicken Windows Subscription Member ✭✭
    edited March 28

    Same (working until this morning)…

  • allenr5
    allenr5 Member ✭✭✭
    edited March 28

    Me too

  • Brian183
    Brian183 Member ✭✭✭
    edited March 28

    Same.

  • jrgator
    jrgator Quicken Windows Subscription Member ✭✭

    I have the same problem starting this morning.

  • pporter55
    pporter55 Quicken Windows Subscription Member

    Same. Broken again.

  • Pumphouse
    Pumphouse Quicken Windows Subscription Member ✭✭✭

    Same here. Quicken Classic (up to date) on Windows 11.

  • loantaka
    loantaka Quicken Windows Subscription Member

    Same error!!!

  • ngearinger
    ngearinger Quicken Windows Subscription Member ✭✭
    edited March 28

    Thank you everyone. This seems to be an increasing problem between Quicken and Vanguard. Seems the more we pay for Quicken, the more problems we have. I'll wait until next week and see if it resolves itself.

  • wish8891
    wish8891 Quicken Windows Subscription Member

    same problem started this morning

  • mbusbusiness
    mbusbusiness Member ✭✭✭
    edited March 28

    Same problem here.

    Separate but perhaps related, "Download Center" on their website hasn't worked for the past week>

  • GIWalt
    GIWalt Quicken Mac Subscription Member ✭✭✭✭
    edited March 28

    Add me to the list. Not working again as of this AM. Worked fine yesterday.

  • Phil H.
    Phil H. Quicken Windows Subscription Member ✭✭✭

    Getting the same on my end as of 3/28/25

  • Yellowstone2016
    Yellowstone2016 Quicken Windows Subscription Member ✭✭

    Same issue for me this morning

  • DisplacedHoosier
    DisplacedHoosier Quicken Windows Subscription Member ✭✭✭✭
    edited March 28

    Getting the OL-301a error this morning after working for a couple of weeks…

  • tfhoughton
    tfhoughton Quicken Windows Subscription Member ✭✭✭
    edited March 28

    Yep….Vanguard was working fine for me for the last two weeks after the recent "fix". Now getting OL-301-A.

    BTW…My Fidelity accounts downloaded fine,

  • cardwel1
    cardwel1 Member ✭✭✭
    edited March 28 

    Channel: OFX
    
Customer ID: xxx
    
Days in error: 1
    
Error Code: 16503
    
Error last seen: 2025-03-28 12:59:58 +0000
    
Number of updates in error: 3
    
Server Message: HTTP-400 Error from Vanguard
    
Session ID: xxx
    
Type: Direct Connect FI

    Yup, I'm getting this error too

  • TWS99
    TWS99 Quicken Windows Subscription Member

    Ditto

  • Quicken Anja
    Quicken Anja Moderator mod
    edited March 28

    Hello All,

    Thank you for taking the time to report this issue!

    We will be forwarding this issue to the proper channels to have this further investigated. However, we request that you please navigate to Help > Report a problem within your Quicken program and submit a problem report with log files and screenshots attached in order to contribute to the investigation.

    image.png

    It would also aid the investigation to include a sanitized file when submitting the problem report. A sanitized file is a data file that removes personally identifiable information so you can comfortably share this file with the Quicken team.

    While you will not receive a response through this submission, these reports will help our teams in further investigating the issue. The more problem reports we receive, the better.

    We apologize for any inconvenience in the meantime! Thank you.
    (CBT-623)

    -Quicken Anja
    Make sure to sign up for the email digest to see a round up of your top posts.

  • Henry Berg
    Henry Berg Quicken Windows Subscription Member ✭✭
    edited March 28
    https://community.quicken.com/discussion/comment/20483508#Comment_20483508

    Same here, was fine after the last confusion once I re-added with +. But today I am getting OL-301-A and a message:

    image.png
  • jimfo
    jimfo Quicken Windows Subscription Member

    Same issue this morning with Vanguard.

  • AndrewQ
    AndrewQ Quicken Windows Subscription Member ✭✭✭
    edited March 28
    https://community.quicken.com/discussion/comment/20483477#Comment_20483477

    Like many others, I'm also getting the OL-301a error as of Friday morning, 3/28/25. As far as '…not the start of another problem', I fear it is. The other problem was OL-295, different code. But perhaps your first point of just being a 'blip' is correct, we hope.

  • jlattuada
    jlattuada Quicken Mac Subscription Member ✭✭

    Yes I too am now experiencing connection errors (again). I regret renewing another year of a product that seems unable to work effectively with major investment institutions

  • jdlbalanced
    jdlbalanced Quicken Windows Subscription Member

    Becoming a laborious repetitive time consuming event

  • dlhan85
    dlhan85 Quicken Windows Subscription Member ✭✭

    Same problem

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