One-Step Update crashes Quicken and launches Bugsplat

After OSU crashed, I validated and saw that my bank account going back to August lost categories for transactions and reconciliations I had done for August, September and October were gone. It looks like Quicken tried to repost transactions from the original bank download files that had been in the cloud. Anyway it created a mess. Not only does OSU hang and crash, it also corrupts bank accounts and who knows what else.

OSU crashes every time and I get the Bugsplat error reporting screen. Restarted Windows, validated file, nothing has helped so far.

All of the sudden, One Step Update not working. It gets to the progress screen, but each account never progresses. They all stay at "Waiting..." My internet connection is fine.

Same here. Reinstalled Quicken, no luck. There was at least one more person with this question.

I'm getting BUGSPLAT pop up when I try to onestep update my Discover Card account. I've never seen BUGSPLAT before, is this a Quicken application to capture errors?

I’ll add that I too have done the same troubleshooting with the same results. Also sent the info in the bugsplat pop up...after learning what bugsplat is.

Same here! Please fix and let us know status (the waiting is the worst). Thanks.

Narrowed down to Discover card/bank accounts only.

One step update is not working for me either. It was working fine yesterday but today it closes the program and give me the bug reporting tool.

Not just Discover. Not just Fidelity.

Yep, same for me. I cannot get one step update to work. It crashes the program.

Same for me. Schwab and Fidelity. Bank accounts and credit card accounts work. Update of quotes work. Update of transactions, not. Worked as of yesterday.

Worked on for a while this morning.  Fidelity and Discover accounts causing an issue.  Discover account had weird data in the account number field.  Rather than an account number is was "discovr" followed by numbers and letters.  Removed online setup information from all Discover and Fidelity accounts.  Also located two accounts that were previously setup but for some reason when attempting to individually update they were asking for a password with no way to enter the password.  Deactivated those accounts, one Amex and one Capital One.  Then OSU worked as it should and completed.  This to me is yet another example of an unstable platform and quite disappointing. 

Crashes when I try to update Schwab, Edward Jones, Wells Fargo, AmEx. Leaving these unchecked allows Capital One, Citi, Chase to update and no issues. Also noticed that Quicken will not accept manual password entries to the problem accounts. As if there is an issue with the Password Vault or something along those lines???? Frustrating.

Same here