Quicken Community is moving to Single Sign On! Starting 1/22/21, you'll sign in to the community with your Quicken ID. For more information: http://bit.ly/CommunitySSO
One-Step Update crashes Quicken and launches Bugsplat
This discussion has been closed.
Answers
If yes, have you filled in the Bugsplat and submitted it to Quicken support?
There's many triage questions to answer regarding the crash situation that may require you contact Quicken support.
Also, there may be a way to "start fresh" that doesn't require a new datafile creation but a datafile transaction copy with a certain transaction start date that may allow account access to continue working. See File:Copy selection. Just a suggestion.
I have 33 years of data in my file.
How would I go about doing a datafile transaction copy? Interested in that.
You will get a popup that lets you choose the transaction dates you want to copy.
After the operation, your original file is intact and you will have a new file to check out and see if it gives you what you want. If not, you could retry to do the copy with different parameters. Depending on the transaction dates included, the new file will shrink in size.
I use this type copy to reorganize my datafile about once a year, since it eliminates deleted table items (like accounts, securities, categories) that are flagged as deleted but still take up space.
Hope this helps.
This procedure is doing copy transaction by transaction and also (looks like) validate them. I am doing a file copy couple times per year and also when file is corrupted after problems with Quicken like this one.
Please note that for large file you can see "Quicken is not responding" message in the middle of copy process. Just wait, do not kill process. Quicken can be "frozen" for couple of minutes during file copy.
Good part of this type of "repair" is that, as leishirsute mentioned, original file is not affected at all.