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    • TD Bank reauthorization failing (QMAC)

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    • Quicken Windows Subscription SuperUser ✭✭✭✭✭
      edited August 2024

      Have you seen this announcement?

      ONGOING! 8/13/24 TD Bank - FDP-105 and FDP-390, Windows users seeing CC-902

      Quicken Kristina

      Q user since February, 1990. DOS Version 4
      Now running Quicken Windows Subscription, Business & Personal
      Retired "Certified Information Systems Auditor" & Bank Audit VP

    • Quicken Windows Subscription Member ✭✭

      NotACPA — Yes, I believe we've all seen it. The alert is linked in the second message in this thread.

    • Quicken Mac Subscription SuperUser, Mac Beta Beta
      edited August 2024

      @NotACPA That Announcement is the same as the one which is the first reply from a Quicken moderator at the top of this thread, and linked in one of my posts again a few days ago. For impacted users, as is typically the case, there's no new information other than the original acknowledgement of the issue.

      Quicken Mac Subscription • Quicken user since 1993
    • Quicken Windows Subscription Member ✭✭

      If Quicken is "at the mercy of Intuit", then apparently Intuit which owns Quicken has severed ties with Quicken. The coding that Quicken (Intuit) uses to connect to all institutions is constantly changing, not just TD Bank's. The difference here is that Quicken (Intuit)'s indifference has reached a whole new level. Be sure their annual price increase will reflect this.

    • Quicken Mac Subscription SuperUser, Mac Beta Beta

      @mitch101 Intuit hasn't owned Quicken for the past eight years.

      Quicken Mac Subscription • Quicken user since 1993
    • Quicken Windows Subscription Member ✭✭

      So Intuit is now a "service provider" that Quicken pays, instead of being owned by them. Intuit doesn't lose a dime making this low priority, then, and Quicken pays them for this. This new norm goes hand-in-hand with Quicken raising prices every year.

    • Moderator mod

      Hello All,

      Please be aware that this issue lies on TD Bank's servers, which Quicken does not have access too. Also, please take note that this issue has now been extended to affecting Direct Connect as well. Due to that, we do not recommend attempting to switch to Direct Connect as that will not help this issue. However, not every user will experience this issue, hence why there may be some users who utilize Direct Connect who are not experiencing any issues. For any further updates or information, please follow this link to bookmark the alert.

      I hope this clears things up!

      -Quicken Jasmine

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    • Quicken Mac Other SuperUser ✭✭✭✭✭

      Is the original problem strictly a US side problem or also CAN? Also, DC is only available in the US, not CAN.

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      (Canadian user since '92, STILL using QM2007)

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    • Quicken Windows Subscription Moderator admin

      Hi All, 

      We’ve received word from our service provider that the connection to TD Bank is being re-enabled. 

      Please check out the new update on our alert for the latest details. Thank you!

      Quicken Janean

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    • Quicken Windows Subscription Member ✭✭

      According to the Community Alert, the issue has been fixed, but my TD bank accounts are still not updating. I can see in my accounts list that both my TD bank accounts (checking and credit card) are set to Direct Connect. Should I change that to Express Web Connect and try to update again?

    • Quicken Mac Other SuperUser ✭✭✭✭✭

      @Quicken Janean @Quicken Jasmine Is this strictly a US problem or also CAN?

      Have Questions? Help Guide for Quicken for Mac
      FAQs: Quicken Mac • Quicken Windows • Quicken Mobile
      Add your VOTE to Quicken for Mac Product Ideas

      Object to Quicken's business model, using up 25% of your screen? Add your vote here:
      Quicken should eliminate the LARGE Ad space when a subscription expires

      (Now Archived, even with over 350 votes!)

      (Canadian user since '92, STILL using QM2007)

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    • Moderator mod

      Hello @smayer97,

      This issue was showing for both the US and Canadian versions of Quicken. However, this alert has since been resolved. Are you experiencing issues?

      Let me know!

      -Quicken Jasmine

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    • Moderator mod

      Hello All,

      We do now have this active alert which you can bookmark for further updates. The alert states to attempt to reactivate/deactivate your TD Bank accounts, if this does not resolve the issue then please reach out directly to Quicken Support.

      I apologize for the inconvenience.

      Thanks!

      -Quicken Jasmine

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