Barclays US - New Website (QWIN)

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Comments

  • DetroitRick
    DetroitRick Quicken Windows Subscription Member ✭✭✭

    All this discussion in the past week over Barclays, coupled with my reading of the many recent discussion threads regarding bank connectivity with Quicken by many Amex HYSA users, has made me pause for now. Lots of conflicting info on whether Amex Savings will or won't download into Quicken, and even a comment about another forthcoming connectivity change. Some find it working, others don't. Seems like Discover or Capital One might be good HYSA alternatives, with stable Quicken connectivity, but with their pending merger I'm cynical enough to expect some temporary problems there too next year. Up until now, online savings and Quicken was something I didn't need to spend thought or time on. Good input on this thread, in any case.

  • ST
    ST Member ✭✭✭
    edited December 19

    [Removed - Rant]

  • glenn
    glenn Member ✭✭✭

    Still getting the cc-511 error when trying to connect to the new Barcly website. Has there been any progress in getting the issue resolved?

    Thanks.

  • Paresh Buch
    Paresh Buch Quicken Windows Subscription Member ✭✭✭

    Have followed this thread. I have the smae issues - Barclays no longer downloading and AMEX only updates "manually" by improting a quicken file created on the AMEX website. Not acceptable.

  • GermanBlueRam
    GermanBlueRam Quicken Windows Subscription Member ✭✭✭✭
    edited October 25

    For American Express, the new process (I had to reauthenticate yesterday) is working for me. Barclays still not working.

  • UKR
    UKR Quicken Windows Subscription SuperUser ✭✭✭✭✭

    Negative on the AmEx issue. Yesterday I was prompted to reauthorize my AmEx accounts, both for credit cards and a savings account. The process reconnected / reauthorized all my accounts to the American Express site, dropping American Express - Banking while doing so.
    Please follow the AmEx discussion threads and, if needed, add your comments there, to keep this discussion on the Barclays topic.

    Can't comment on the Barclays issue because I don't have any accounts with them.

  • r0b0182
    r0b0182 Quicken Windows Subscription Member ✭✭

    Since there are zero updates, I'm assuming the Quicken folks working on Ticket# 11342593/CTP-11259, haven't been able to reach anyone at Barclay's who can answer any questions. I'm migrating to E*Trade Premium Savings (4.25% APY no min bal) since they already know me and E*Trade plays nice with Quicken. 🤞

  • bgoolsby
    bgoolsby Quicken Windows Subscription Member ✭✭

    Same thing happening to me.
    I only have a Barclay's saving account.
    The site was: https://www.securebanking.barclaysus.com
    Now, it directs you to this site to log in: https://cards.barclaycardus.com
    Then, takes you back to the original site.
    Either way, it causes the errors in Quicken and will not download or even connect anymore.

  • stevie_22
    stevie_22 Quicken Windows Subscription Member ✭✭
    edited December 19

    Barclays changed the way you log into your account to get to savings. I received this a week ago. I guess the Quicken Support team needs to make a change to how the authentication works…………..

    [Merged Post]

  • ST
    ST Member ✭✭✭

    Goodbye Barclays!!

  • Philip107
    Philip107 Quicken Windows Subscription Member ✭✭✭✭

    Looks like you have to call Barclays to cancel an online savings account. I don't see a link anywhere to do that.

    ----Quicken User since 1998 ----

  • ST
    ST Member ✭✭✭
    edited December 19

    [Removed - Disruptive/Rant]

  • gnome90
    gnome90 Member ✭✭
    edited December 19

    I informed Barclays that they need to update their Quicken link with the new Barclay app & website protocols. Barclays: Thank you for contacting Barclays. I assure you that your message will be forwarded to our corporate office and the proper actions will be taken to resolve this matter.

    [Merged Post]

  • cowguy
    cowguy Quicken Windows Subscription Member ✭✭
    edited December 19
  • flyfishertn
    flyfishertn Member ✭✭
    edited December 19

    Thanks cowguy … how did you contact them? And I’ll do the same …

    [Merged Post]

  • cowguy
    cowguy Quicken Windows Subscription Member ✭✭
    edited December 19

    I was thanking gnome90 for calling them.

    [Merged Post]

  • ST
    ST Member ✭✭✭

    What the ………?

    It has been two weeks!! Is anyone (Barclays or Quicken/Intuit) working on resolving this??

    Looking like there might be a LOT of money moving from Barclays to a more stable investment/savings choice!!

  • flyfishertn
    flyfishertn Member ✭✭
    edited December 19

    OK … maybe they’ll get on it …

    [Merged Post]

  • boolittlek
    boolittlek Quicken Windows Subscription Member ✭✭

    I'm going to try my luck with Discover. It took me about two days or so to wade through the website/login nonsense with Barclays (fortunately, my account didn't get locked, and I didn't have to deal with customer service), but I've had it with the ongoing issues—not just the Quicken thing, but when I do view my Barclays account online, there isn't a logout option (there's a Home button—which I assume would lead back to the main screen with a logout option—but when I click Home, I get an error message).

    There are other banks currently with higher rates, but Discover seems to have a good reputation and good US-based customer service (I've heard horror stories of people trying to get help from someone at Barclays during all of this). There are also some bonuses available to new Discover customers who deposit higher amounts within 45 days of opening an account. We'll see how it goes, but Barclays managed to drive me away (after 9 years) due to this debacle.

  • cowguy
    cowguy Quicken Windows Subscription Member ✭✭

    You make a strong case to abandon Barclays. Also started with them about 10 years ago

    Thoughts:

    My savings are available; I can transfer in and out. Adjusting QW to update with the recent interest distribution just took an extra minute. Staying put for a while.

    .

  • ST
    ST Member ✭✭✭

    Great Support!! NOT!!

    It has been over 2 weeks now since this debacle started. HELLO QUICKEN SUPPORT!! Is there ever going to be any active support on this issue??? Perhaps quicken support and Barclays Support need to be talking to each other to discover who needs to update/change what for the interface between Quicken and Barclays to work for Barclays Savings Accounts?

    Anyone else out there fed up with this nonsense and moving ALL of your money from Barclay Savings to another financial institution??

    Should a demand be made to Quicken for partial refund because of "Pain and Suffering" due to the lack of support?? Probably a bit over board and over optimistic but there are other options out there for HYSA (High Yield Savings Accounts).

    Would it be better to leave Barclays or to leave Quicken for other alternatives?

    I wouldn't be wasting my time on this but alternative is wasting time trying to get Quicken to work with Barclays!!

    Rant done (again) !!

  • RalphC
    RalphC Quicken Windows Subscription Member ✭✭✭✭

    This is a user forum…no Quicken Support software technicians here. You need to open a ticket with Quicken Support.

  • ST
    ST Member ✭✭✭
    edited November 4

    There is a ticket open but after 2 weeks it seems like there should be some progress! (Ticket# 11342593/CTP-11259)

    Contact Barclays and they will tell you that the issue is with Quicken!!

    So far, just a lot of finger pointing!! 👉️👈️

  • krose
    krose Quicken Windows Subscription Member ✭✭

    I spoke with both Quicken and Barclays this morning. Both are aware of the issue, but have not provided a solution or work around. They are in the process of working on it, but still will not provide an ETA for a solution.

  • GermanBlueRam
    GermanBlueRam Quicken Windows Subscription Member ✭✭✭✭

    I might abandon Barclays, but a desire to consolidate HYSA accounts would be my main reason, not Quicken issues. I certainly want to see it fixed, but as you note, the outage has no effect on my access to funds and online information from Barclays. I literally have only two Barclays entries a month - interest income and an equal withdrawal to an outside account, in the same amount. Not having Quicken downloads for a checking, credit card, or brokerage account would be a bigger, more time-sensitive problem.

  • krose
    krose Quicken Windows Subscription Member ✭✭

    There are plenty of other banks paying more than Barclays, and most allow Quicken downloads.

  • GermanBlueRam
    GermanBlueRam Quicken Windows Subscription Member ✭✭✭✭

    Things are changing quickly, but Barclays at the moment is actually paying slightly more (.1%) than my Discover, Amex and Capital One HYSAs. And system changes at Discover and Amex led to recent Quicken download issues for many. Hopefully those, at least, are in the rear-view mirror.

    Unfortunately high rates for savings will probably be in that same mirror, before long. :(

  • krose
    krose Quicken Windows Subscription Member ✭✭

    https://www.investopedia.com/best-high-yield-savings-accounts-4770633

    Best High-Yield Savings Account Rates for November 2024

  • ST
    ST Member ✭✭✭

    I appreciate the list but how many of those (if any) cooperate with Quicken?