Is cash handling in a Fidelity brokerage account part of the Fidelity issues I see posted?

I have an issue with Fidelity downloaded interest on cash transactions that started at the end of July. Quicken has a Cash account within each brokerage account and properly posts dividends to that Cash account. However, interest on cash in each Fidelity brokerage account comes into Quicken and Quicken looks for a security named CASH and treats the interest as a reinvestment in the security called CASH. This creates two cash balances in Quicken, the total of which equals the Fidelity cash balance. Fidelity support claims to not have changed anything noting that Brokerage cash has always been held in a security called FCASH within their system. Does anyone have a solution to this?

In my case I have 3 Fidelity accounts. 2 are IRAs and one is a taxable brokerage account. The IRAs use FDRXX as the core/sweep/cash account while the taxable brokerage account does not use a money market fund as the core/sweep/cash account. I have always treated the core account as cash. Now after the latest update Quicken/Fidelity wants to treat all 3 core/sweep/cash accounts as a security. Therefore, after downloading transactions I am now prompted to add FCASH as a security in the taxable brokerage account. The IRAs are now shown to have a mismatch in holdings regarding FDRXX: Quicken reports zero shares while Fidelity reports the amount of cash in the core/sweep/cash account.

Hopefully Quicken/Fidelity can get this straightened out soon.

I think that is one of the primary issues with regards to how Quicken treats the Fidelity Core Account MMFs with EWC+.

It isn't Quicken that decides.

Here are the ways that the financial institution might send down the data.

• They treat the mutual fund as cash by not sending any transactions for that mutual fund(s). Therefore, the cash comes/goes to the cash balance in the Quicken register.
• They treat it just the same as any other security. As such, you get buys and sells for it, and of course this can be different by account, it is up to the financial institution. I don't think I have ever seen a financial institution that mixes these first two in different accounts (at least not before this mess up with Fidelity), but there is nothing to stop them from doing it.
• Then there is they put in the same buys and sells as above, but flag it as "possible cash". It has never been determined what flags this, but the result is that Quicken ask you how you want to treat it. And it will ask in every account that this this true in. I know this because that is the behavior I get with Chase. In fact, with Chase they move money around between "hidden accounts" for different stages of a buy. It uses both "US DOLLAR" and QDERQ. And Quicken will ask me each time they switch between them if I want to treat that security as cash (Quicken currently only allows one security to be treated in this manner at a time).

Clearly if the financial institution isn't sending any buys/sells for the security it can only be represented by cash in the Quicken register.

The third option is limited to only one security (per account), which isn't ideal, but even more troubling it requires the financial institution to do some "unknown flagging" that is definitely flaky.

That is the reason I believe everyone should be voting to get a feature that allows the user to decide this.

Hello,

I have been through several problem with my fidelity accounts since 8/29/25. I reauthorized my fidelity brokerage accounts as instructed and at the same time update to R64. I am not sure which caused my problems.

FIRST PROBLEM: there were duplicate transactions in some accounts, mostly dividend transactions that were posted between 8/29/25 and 9/15/25. I manually deleted the duplicates.

SECOND PROBLEM: Is the option of how to handle MMF as cash. This option shows up on the "Online services screen" as indicated in the above chain of comments. My problem is, I have seven accounts at Fidelity, the option is there for 5 accounts, but 2 accounts the option is not there. the cash balances in these 2 accounts agree between Quicken and Fidelity, but the MMF SPAXX, show a share mismatch when using the online "compare portfolio" option. It shows shares of SPAXX in Fidelity but not in Quicken. when looking at the details, fidelity reflects the SPAXX shares and treats it as cash. Quicken account reflects the correct amount as cash (therefore the account balances agree) but Quicken does not show shares of SPAXX associated with the cash and this causes the share mismatch.

There was no problem prior to the account reauthorization or Quicken update.

Has there been a fix reported for the cash option being available for some fidelity accounts, but not others?

Hello Kristina,

The two fidelity accounts that are at issue are both brokerage investment accounts.

I have checked the transaction registers both in Quicken and at Fidelity and they match.

The problem seems to be with the money market fund SPAXX. when I look at fidelity, it treats SPAXX as cash. when I look at the account in Quicken it reflects SPAXX as cash and the amounts match in quicken and fidelity.

When I view the account in Quicken using the "Online tool" and select the "online services" option for the account. then select "compare the portfolio" option. I get the account is mismatched, shares in Fidelity and no shares in Quicken.

I believe there is a problem these two accounts in Quicken, in that the option how to handle money market funds does not appear for these two problem accounts, when I go to the online services option or when I go to the change cash balance option screen. the option does appear on both screens for my other fidelity accounts and there is no problem with them.

A secondary problem with these same two accounts is with money market fund FZDXX. Fidelity treats this fund as a security but shows it in the cash balance. Quicken treats FZDXX as a security and does not show it in the cash balance. I believe if we could get the "how to treat money market funds" option to work for these two accounts, I could get the cash balances synced up by telling Quicken to treat FZDXX as cash.

I have tried using the rest account option on the online services tab, but that seemed to have no effect.

I really appreciate you trying to help me resolve this.

I am experiencing a similar problem when trying to connect my Fidelity IRA account. My core holding (cash) is kept in FIDELITY GOVERNMENT CASH RESERVES (FDRXX). For years, Quicken has shown this holding as "Cash" rather than as a security.

Today, I tried to reconnect this account, believing that the latest update (R64.30) would resolve the cash display issues I had encountered with my Fidelity accounts. However, upon reconnecting and updating, Quicken is now reporting a securities mismatch for cash. Essentially, Quicken indicates that there are shares for FDRXX in the download, but none exist in Quicken. It appears Quicken expects me to treat my core cash holding as a security.

Quicken does NOT prompt me to adjust how FDRXX is managed, nor do I find an option to change how cash is displayed for this account.

The latest Quicken release (R64.30) did NOT resolve this problem.

Meanwhile, I have disconnected online services for my Fidelity account and am manually entering transactions until a proper fix is available.

Quicken isn't going to remove transactions that are already there. If the imbalance is due to Quicken having shares of this security, then the transaction that deal with that security would need to be deleted.

I am having the same problem as described by @deathrs in their post from 9/22. I was able to clear up the duplicate transactions by manually deleting them. However, I'm having the same issue with just about all of my Fidelity investment accounts showing Securities Comparison Mismatch in Quicken. I have 11 investment accounts with Fidelity (1 brokerage, 2 IRA's and 8 Wealth Management accounts). All were updated to the Express Web Connect+ connection method on 9/18. I'm running Quicken Classic Premier (R64.30).

I have different types of MMF assigned for the various accounts:

Brokerage - FZFXX, IRAs - SPAXX and Wealth Management accounts - FDRXX

Currently, only the 2 IRAs show the option to change the Cash Representation. the brokerage and wealth management accounts do not show that option when looking at the cash balance. The brokerage and the wealth management accounts all show a Securities Comparison Mismatch. I did not have this problem prior to the account reauthorization that took place back on 9/18.

I saw in an earlier post in this thread that there was a known issue (CTP-14526) and that it was recommended to submit a problem report and reference that ticket number. I did this tonight. Is this still a known issue that Quicken is working on?

Thanks,

Clark

well, well, that is new!!!

Cash management not working for my account: