missing budget items on HOME page

galahad
galahad Quicken Windows Other Member ✭✭
edited November 30 in Errors and Troubleshooting (Windows)

Since the update of 11/25/2026 the amounts spent for each budget items - as a bar graph have been when opening on HOME tab page. Is that a problem with the recent update or did I incorrectly install it ?

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Answers

  • UKR
    UKR Quicken Windows Subscription SuperUser ✭✭✭✭✭

    Sometimes a picture is worth a thousand words …
    Can you please capture one or more images of the parts of your Quicken window showing the issue, sensitive information blacked out or removed as necessary to protect your privacy and attach the image(s) here?
    How do I post a screenshot in the community from a mac

    How do I post a screenshot in the community from windows

    Please save images to files of file type PNG or JPG only. They're easier to work with than PDF files.

  • galahad
    galahad Quicken Windows Other Member ✭✭
    edited November 26

    There were green or red bars for each item tracking that showed the progress of budget spent items. Thank you in advance for investigating this problem.

    Screenshot 2025-11-26 202354.png
  • galahad
    galahad Quicken Windows Other Member ✭✭

    Attached is pre-R65.17 update.

    Screenshot 2025-11-26 203038.png
  • galahad
    galahad Quicken Windows Other Member ✭✭

    Before the recent 11/25/2025 update a green or red bar would indicate the amount spent on each budget item. How do I correct this setting or ii it a problem with the update? The picture is from BEFORE the update. Picture below is AFER the update.

    Screenshot 2025-11-27 004507.png Screenshot 2025-11-27 004539.png
  • RichardSchreyer
    RichardSchreyer Quicken Windows Subscription Member ✭✭
    edited November 30

    Discovered a quick fix….Go to Planning Tab and then go back home and the bars are back!!!

  • RichardSchreyer
    RichardSchreyer Quicken Windows Subscription Member ✭✭

    Discovered a quick fix….Go to Planning Tab and then go back home and the bars are back!!!

  • galahad
    galahad Quicken Windows Other Member ✭✭
    edited November 30

    Thank you for your suggestion but that was the first thing I attempted and it did not correct the problem. The bars do appear in the Planning section but returning to Home they are gone.

  • RalphC
    RalphC Quicken Windows Subscription Member ✭✭✭✭
    edited November 30

    Actually, I'm experiencing the same result in the Home tab, and this does appear to be an issue with 65.17. Navigating to the Planning tab then back to Home doesn't resolve the issue for me.

  • galahad
    galahad Quicken Windows Other Member ✭✭
    edited November 30

    Thank you for the thoughtful reply. Nothing is working in the HOME tab and now I have lost UPDATE NOW on all of my accounts. Since we both are sharing problems - it is NOT us that did something wrong. Now ho do we inform Quicken to FIX the problem ?

  • Marinauser
    Marinauser Quicken Windows Subscription Member ✭✭

    Going to planning and back worked for a while but even that doesn't seem to work today.

  • dcam_can
    dcam_can Quicken Windows Subscription Member

    I'm having the same problem. I found that selecting the categories to watch option in the Main display on my Home screen, and then checking or unchecking a category and clicking OK seemed to bring the bars back, at least once. However, they disappeared when I navigated away from the Home tab and then back. Now I can't them back using the workaround above.

    This is clearly a bug introduced in the latest upgrade (~11/25/2025).

  • Quicken Kristina
    Quicken Kristina Quicken Windows Subscription Moderator mod
    edited December 1

    Hello All,

    Thank you for taking the time to visit the Community to report this issue, though we apologize that you are experiencing this.

    We have forwarded this issue to the proper channels to have this further investigated. In the meantime, if you haven't already done so, we request that you please navigate to Help > Report a problem and submit a problem report with log files attached and (if you are willing) a sanitized copy of your data file in order to contribute to the investigation.

    While you will not receive a response through this submission, these reports will help our teams in further investigating the issue. The more problem reports we receive, the better.

    We apologize for any inconvenience!

    Thank you.    

    (CTP-15435)

    Quicken Kristina

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  • AlexKT
    AlexKT Quicken Windows Subscription Member ✭✭
    edited November 30

    I am having the same problem, this is a bug. I was hoping it would have been fixed by now. My quick fix is going to the planning tab like RichardSchreyer suggested, back to the dashboard, then switching to another budget and then back to your current one under the settings gear → show budget. Make sure the budget that you switch to has budget categories to show. I hope this helps until the bug is fixed.

  • RalphC
    RalphC Quicken Windows Subscription Member ✭✭✭✭

    I can confirm the workaround. I can restore the bar graph contents by pulling down the graph settings menu (gear icon) > Click on Go to full budget > Go back to the Home tab > Click on the graph settings gear icon > Click Select budget categories to watch… > Select OK.

    image.png

    At this point, the bars are restored on my system. However, after exiting the current session and starting a new session, I have to perform these steps again.

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