PNC bank upgrade affecting Quicken downloads?

1…121314151618»

Answers

  • JimTheo
    JimTheo Quicken Windows Subscription Member ✭✭

    I’m printing this out for later.
    thanks.

  • Quicken Anja
    Quicken Anja Moderator mod

    Hello everyone,

    Thanks for your continued reports. We wanted to share an update from our development team.

    For those experiencing duplicate transactions with the “PNC Bank – Direct Connect” connection, a fix has already been deployed with the latest release. If you’re still seeing duplicates from before the fix took effect, you can safely delete those duplicate transactions as a cleanup step.

    If you are still encountering duplicate transactions and are not using “PNC Bank – Direct Connect”, we need a bit more information to continue the investigation. Please let us know the exact name of the PNC connection you’re using, which you can see via Tools > Account List > Edit > Online Services in Quicken (example below).

    image.png

    Thank you!

    -Quicken Anja
    Make sure to sign up for the email digest to see a round up of your top posts.

  • arlingpj
    arlingpj Quicken Windows Subscription Member ✭✭

    I was going to post that it looks like Quicken and PNC had solved the issue. Alas, DC only worked for a few days. As of today, I am back to manually tracking my bank balance. Not the service I am paying for.

  • Boatnmaniac
    Boatnmaniac Quicken Windows Subscription SuperUser ✭✭✭✭✭
    https://community.quicken.com/discussion/comment/20529112#Comment_20529112

    Which issue? There have been several encountered ever since PNC's 10/24/2025 system upgrade.

    Which connection method are you using? And if you are using DC, go to Tools > Password Vault > Add or Edit Passwords. Does the Password Stored column for PNC show Saved or Not Required?

    Are you seeing an error code? If so, which one?

    Also, which version of Quicken are you running? (Help > About Quicken)

    Quicken Classic Premier (US) Subscription: R65.29 on Windows 11 Home

Categories