8/3/18: Quicken Mobile app update available

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Arthur Begun

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Arthur Begun

Arthur Begun

Also I wanted to repeat that an attachment I added thru the mobile app with my cell phone's camera  no longer appears in the mobile app but does in the desktop and I tried the new procedure to move attachments to the cloud but that had no effect.

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This reply was created from a merged topic originally titled Mobile App: Chase Downloads.


Unable to log into my Chase account from the mobile app. Can sync transactions to cloud, then cloud to PC though.

Note: This conversation was created from a reply on: New Mobile App Won't Sync My Citi Bank Credit Card Accounts.

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This reply was created from a merged topic originally titled Mobile access to Wells Fargo stopped working with current update..


Mobile access to Wells Fargo stopped working with current update. I receive a connectivity error:swipe to fix. I swipe to fix it and then receive a message "We are unable to connect to Wells Fargo at this time. Please try again later." I try and try and nothing!  No error codes received either.  I've updated on my PC as well as disabled direct connect and then set direct connect back up.  Mobile access still doesn't work.  I'm using Quicken Deluxe for Windows 2018, version R11.20, Build 27.1.11.20 Suggestions on a fix?

Roger M

Kori Gonzales said:

This reply was created from a merged topic originally titled Mobile access to Wells Fargo stopped working with current update..


Mobile access to Wells Fargo stopped working with current update. I receive a connectivity error:swipe to fix. I swipe to fix it and then receive a message "We are unable to connect to Wells Fargo at this time. Please try again later." I try and try and nothing!  No error codes received either.  I've updated on my PC as well as disabled direct connect and then set direct connect back up.  Mobile access still doesn't work.  I'm using Quicken Deluxe for Windows 2018, version R11.20, Build 27.1.11.20 Suggestions on a fix?

Reset your cloud data from the desktop (Edit >> Preferences >> Mobile ID & Alerts). Log out of the mobile app, then log back in.

Arthur Begun

Kori Gonzales said:

This reply was created from a merged topic originally titled Mobile access to Wells Fargo stopped working with current update..


Mobile access to Wells Fargo stopped working with current update. I receive a connectivity error:swipe to fix. I swipe to fix it and then receive a message "We are unable to connect to Wells Fargo at this time. Please try again later." I try and try and nothing!  No error codes received either.  I've updated on my PC as well as disabled direct connect and then set direct connect back up.  Mobile access still doesn't work.  I'm using Quicken Deluxe for Windows 2018, version R11.20, Build 27.1.11.20 Suggestions on a fix?

Resetting the cloud date does not work.  KB's fix works for a while.

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Kori Gonzales said:

This reply was created from a merged topic originally titled Mobile access to Wells Fargo stopped working with current update..


Mobile access to Wells Fargo stopped working with current update. I receive a connectivity error:swipe to fix. I swipe to fix it and then receive a message "We are unable to connect to Wells Fargo at this time. Please try again later." I try and try and nothing!  No error codes received either.  I've updated on my PC as well as disabled direct connect and then set direct connect back up.  Mobile access still doesn't work.  I'm using Quicken Deluxe for Windows 2018, version R11.20, Build 27.1.11.20 Suggestions on a fix?

Yes. The fix I posted above works for a day or two and then you have to do it again. Still not a permanent fix but it may show Quicken tech team what they might focus on for Wells Fargo Direct Connect

Roger M

Kori Gonzales said:

This reply was created from a merged topic originally titled Mobile access to Wells Fargo stopped working with current update..


Mobile access to Wells Fargo stopped working with current update. I receive a connectivity error:swipe to fix. I swipe to fix it and then receive a message "We are unable to connect to Wells Fargo at this time. Please try again later." I try and try and nothing!  No error codes received either.  I've updated on my PC as well as disabled direct connect and then set direct connect back up.  Mobile access still doesn't work.  I'm using Quicken Deluxe for Windows 2018, version R11.20, Build 27.1.11.20 Suggestions on a fix?

Then the problem seems to be Wells Fargo specific.

Roger M

Kori Gonzales said:

This reply was created from a merged topic originally titled Mobile access to Wells Fargo stopped working with current update..


Mobile access to Wells Fargo stopped working with current update. I receive a connectivity error:swipe to fix. I swipe to fix it and then receive a message "We are unable to connect to Wells Fargo at this time. Please try again later." I try and try and nothing!  No error codes received either.  I've updated on my PC as well as disabled direct connect and then set direct connect back up.  Mobile access still doesn't work.  I'm using Quicken Deluxe for Windows 2018, version R11.20, Build 27.1.11.20 Suggestions on a fix?

I gave WF the boot a couple years ago, due to their unscrupulous business practices, and couldn't be happier.

Arthur Begun

Kori Gonzales said:

This reply was created from a merged topic originally titled Mobile access to Wells Fargo stopped working with current update..


Mobile access to Wells Fargo stopped working with current update. I receive a connectivity error:swipe to fix. I swipe to fix it and then receive a message "We are unable to connect to Wells Fargo at this time. Please try again later." I try and try and nothing!  No error codes received either.  I've updated on my PC as well as disabled direct connect and then set direct connect back up.  Mobile access still doesn't work.  I'm using Quicken Deluxe for Windows 2018, version R11.20, Build 27.1.11.20 Suggestions on a fix?

I can't blame you for dumping WF.  Most of the problems seem to involve the original WF branches.  On the east coast where I live, the employees are all from Wachovia which WF took over during the great recession.  Really haven't heard of any involvement of those branches.

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Gil110

This is a problem with more than Wells Fargo...I for one have the same problem with TD Bank. Been relying on Mint which works very well.

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JayBugs

Cateye112

This reply was created from a merged topic originally titled merging.


Did you find a resolution? I have been having the same issue.

Note: This conversation was created from a reply on: Quicken Mobile won't sync with Bank of America.

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No resolution.  issue with "fix error" in mobile app.   Quicken has not replied in almost 2 months on the Direct Connect issue

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Any updates from the  Quicken team?

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Thanks. I did the same as well but don’t expect it will last long. Let’s see.

Arthur Begun

KB said:

Thanks. I did the same as well but don’t expect it will last long. Let’s see.

WF not working for me so far with the update.

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KB said:

Thanks. I did the same as well but don’t expect it will last long. Let’s see.

I had to go through the WF fmssetup twice to get it to work.

No guarantees it will stick. Will report back