8/3/18: Quicken Mobile app update available

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This reply was created from a merged topic originally titled Mobile app budget not available.


I still can't use budgets on my mobile app. I have an Android, and mobile version 5.0.35. when will the update rollout that will allow me to use budgets again?

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Todd Andrew Jones said:

This reply was created from a merged topic originally titled Mobile app budget not available.


I still can't use budgets on my mobile app. I have an Android, and mobile version 5.0.35. when will the update rollout that will allow me to use budgets again?

Received the update. Will start using it and see how it works. Thanks for getting this out the door.

Arthur Begun

Wells Fargo still does not connect.

Quicken Harold

Arthur Begun said:

Wells Fargo still does not connect.

Hello Arthur.

Are you trying to sync your transactions to the mobile app or are you having download issues?

Please let us know, and let us know what you are using: https://getsatisfaction.com/quickencommunity/topics/add-your-quicken-information-to-your-posts-plus-...

Respectfully,
~ Quicken Harold.

Arthur Begun

Arthur Begun

Arthur Begun said:

Wells Fargo still does not connect.

I am just talking about the mobile app.  It still gives me an error on downloading Wells Fargo checking account.  No problem with desktop Home and Business 2017 under Windows 10 1803.  I am using latest version of Android on my phone with mobile app.
Error message on mobile app is 1 of your accounts needs attention.  When you tap it give Connectivity error swipe to fix.  When you fix it by reentering credentials you still get Login error and says to try desktop version of Quicken to make sure credentials are correct (which they are).

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Arthur Begun said:

Wells Fargo still does not connect.

are you using Direct Connect with Wells Fargo?   Many of us are, and quicken folks say that they have been trying to fix it in the mobile app for a long time.

Quicken Harold

Arthur Begun said:

Wells Fargo still does not connect.

Hello Arthur. Appreciate your question.
 
I would try resetting your cloud accounts: https://www.quicken.com/support/how-edit-or-delete-your-cloud-datasets-quicken-windows and then try again to see if you can your transactions downloaded.

Hope this helps.

Respectfully,
~ Quicken Harold..

Arthur Begun

Arthur Begun said:

Wells Fargo still does not connect.

Your link did not help.  I tried on the Desktop of Home and Business 2017 removing Wells Fargo Checking account from the cloud and adding it back and now I get error that says the financial management software you are using is no longer supported....
(and it will not add back to the cloud).  If I remember there used to be a cloud reset button but I cannot find it.

JayBugs

Arthur Begun

Arthur Begun said:

Wells Fargo still does not connect.

I undid the cloud by following these instructions https://getsatisfaction.com/quickencommunity/topics/how-to-disable-cloud-sync  although I realize now I could have renamed the cloud file as you suggested.  So then I started fresh with the cloud and still get the Wells Fargo error.  Other accounts sync OK.  Wells Fargo works on the desktop 2017 except for mobile syncing.

Concordman

Arthur Begun said:

Wells Fargo still does not connect.

Quicken has already advised the mobile app has an issue with WF direct connect. What is of interest to me is how much of the register history is available on the mobile . I show data going back to may 2017

Arthur Begun

Arthur Begun said:

Wells Fargo still does not connect.

That is all I get now.  I think when they transitioned from Intuit servers, they cut off earlier data.  Unfortunately.

Concordman

Arthur Begun said:

Wells Fargo still does not connect.

Would be good to hear from the Quicken folks on this issue

smayer97

Arthur Begun said:

Wells Fargo still does not connect.

Unless something has changed with the latest version, by default, Mobile is supposed to sync the last 24 months on initial setup, then add to the existing data. I suppose that resetting the cloud should re-sync that period. YMMV.

If you try this, do report back.

(If you find this reply helpful, please be sure to click "Like", so others will know, thanks.)

Arthur Begun

Arthur Begun said:

Wells Fargo still does not connect.

OK in a failed attempt to fix Wells Fargo (which did work a few weeks ago on my phone, by the way) I deleted my cloud data by changing the account name.  The fresh cloud data only goes back to 5/2017.

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This reply was created from a merged topic originally titled New App Attachment Indicator.


Just now seeing the new Quicken App for Android.  When selecting an account and seeing the list of transactions the little paper clip that used to be there to indicate that there was an attachment IS MISSING.  Why is that missing?  That quickly indicated while scrolling through the transaction list which entries had a receipt attached and which ones didn't.

Huge waste of time clicking on each one to see if the receipt is attached.

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QMac User

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Arthur Begun

Arthur Begun said:

Wells Fargo still does not connect.

The attachment feature is not working properly in the mobile app.  An attachment I added yesterday with my phone's camera shows up on the desktop but not in the mobile app.  It showed up yesterday in the mobile app.  And yes I reset the cloud and I also had it refresh attachments because a red circle at the top right hand side of the desktop of 2017 Home and Business told me to.

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JayBugs

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First of all the address above needs to have htts, not http.  This does not at all help with the mobile app, still get the same error with Wells Fargo. The mobile app never asks for the code that is generated.

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