8/3/18: Quicken Mobile app update available

smayer97

mtn_living

NotACPA

mtn_living

Unknown

Unknown

NotACPA

Unknown

mtn_living

Chris Harris

Unknown

So to the Quicken staff - are you updating the Quicken Windows app first, to deal with the Direct Connect issues with the mobile sync?  then the ios mobile app?

mtn_living

If you have not already, I suggest sending specific details on mobile app problems to : mobilefeedback@quicken.com. Be sure to include operating platform, version details, screen shots, banks, etc. I did and they contacted me last night asking for more info. I think they are on overseas schedule. Curious, Quicken 2018 windows at least is pretty stable, why would one stay on 2017 if you are having problems with it? Budgeting works fine for me in 2018 (on windows, not mobile).

Chris Harris

So, it's September 1st.  Have any other Android users of Quicken 2017 Windows received, or not received, the app update?  Has anyone heard an update from Quicken?

Unknown

Quicken Tyka said:

Hey KB and William,

Would you be willing to send an email to mobilefeedback@quicken.com detailing the name of the bank and what issue you are experiencing.

Please include the year and version of Quicken you are currently running, any error messages and screenshots if applicable would be appreciated.

Thank you!

-Quicken Tyka

any word from Quicken on fixing the iOS mobile app so Direct Connect from Wells Fargo and others will work? This has been going on for years.

JayBugs

Can you provide a list of changes and fixes in the iOS Quicken Mobile version 5.1.0? The App Store just lists the same marketing-type text as the last version. Seeing a change list will help to understand if it is worth the risk to update immediately or to wait a few days to see if anything new is broken in this update as sometimes happens in anyone’s updates.

Rick @ Kansas

This reply was created from a merged topic originally titled usaa.


USAA account information downloads within Quicken fine.  When I add to USAA to Quicken Mobile it says I entered the wrong information.  Quicken for Windows Premier 2018

Rick @ Kansas

mtn_living

Rick @ Kansas said:

This reply was created from a merged topic originally titled usaa.


USAA account information downloads within Quicken fine.  When I add to USAA to Quicken Mobile it says I entered the wrong information.  Quicken for Windows Premier 2018

On several accounts where I had similar issue I ended up disabling and then re-establishing online access to that account in Quicken Windows. This then seemed to fix issue in mobile as well. This was with two credit card providers.

Quicken_Tyka

Rick @ Kansas said:

This reply was created from a merged topic originally titled usaa.


USAA account information downloads within Quicken fine.  When I add to USAA to Quicken Mobile it says I entered the wrong information.  Quicken for Windows Premier 2018

Hey Rick,

Does the USAA account download into the desktop version but you receive an error message when trying to add the account to the Mobile app?

Or, are you receiving this error message on the desktop version and you aren't using the mobile app?

Let me know!

-Quicken Tyka

Unknown

JayBugs said:

Can you provide a list of changes and fixes in the iOS Quicken Mobile version 5.1.0? The App Store just lists the same marketing-type text as the last version. Seeing a change list will help to understand if it is worth the risk to update immediately or to wait a few days to see if anything new is broken in this update as sometimes happens in anyone’s updates.

When faced with app updates that are of questionable quality and/or don't include release notes, it's best to update using iTunes instead of on the device directly. iTunes 12.6.4 is a special enterprise version released by Apple that still supports downloading and installing apps (unlike 12.7 and above).

This way, you'll be able to save all your app .IPA files so in the event where an update is botched, you can roll-back.

Unknown

Rick @ Kansas said:

This reply was created from a merged topic originally titled usaa.


USAA account information downloads within Quicken fine.  When I add to USAA to Quicken Mobile it says I entered the wrong information.  Quicken for Windows Premier 2018

You are probably having same problems as me with Wells Fargo. Guessing because it’s Direct Connect.

Gil110

I for one have connectivity issues only with TD Bank accounts. I don't understand why this can't be corrected when the Mobile app doesn't connect directly to the bank. I'm pretty sure it only connects to Quicken's Cloud. Right or wrong?

JayBugs

Rick @ Kansas said:

This reply was created from a merged topic originally titled usaa.


USAA account information downloads within Quicken fine.  When I add to USAA to Quicken Mobile it says I entered the wrong information.  Quicken for Windows Premier 2018

One tip for using USAA in Quicken with direct connect (at https://www.usaa.com/inet/pages/eft_d...) is:


Download your account activity through Quicken when you enter your USAA number and four-digit PIN.


Thus make sure you are not entering your USAA username and not entering your USAA password. Those normal login items are not used for USAA direct connect whether entering on the desktop or mobile. For reference, for me USAA works fine on both desktop and mobile with direct connect.

JayBugs

Now that it is September, my August budget is gone and my September budget isn’t of much value yet since I have no spending this month.



It would be great to be able to look back at my August budget to look at the full August results and recategorize any mistakes.



Please allow us to flip to earlier months’ budgets like Mint’s app does.

Unknown

Still no fix in this version. Using Direct Connect with Wells Fargo, the iOS mobile app error still exists. It asks for my WF credentials but entering them does nothing to solve the error

Unknown

Gil said:

I for one have connectivity issues only with TD Bank accounts. I don't understand why this can't be corrected when the Mobile app doesn't connect directly to the bank. I'm pretty sure it only connects to Quicken's Cloud. Right or wrong?

I’d like to know this answer as well

Unknown

KB said:

Still no fix in this version. Using Direct Connect with Wells Fargo, the iOS mobile app error still exists. It asks for my WF credentials but entering them does nothing to solve the error

Hi there,

This is our top priority and we are looking into this issue. 
Sincere apologies for the inconvenience caused. Bank connectivity issues are a tough nut to crack, but the team is relentlessly trying to make it work well . 


Thanks,
Abhishek

JayBugs

NotACPA

JayBugs said:

Now that it is September, my August budget is gone and my September budget isn’t of much value yet since I have no spending this month.



It would be great to be able to look back at my August budget to look at the full August results and recategorize any mistakes.



Please allow us to flip to earlier months’ budgets like Mint’s app does.

Q Mobile 5.0.49 is known to have several bugs.  That's why it was pulled from download.

Revert to 5.0.35, the last version in General Release, if you can.

Unknown

JayBugs said:

Now that it is September, my August budget is gone and my September budget isn’t of much value yet since I have no spending this month.



It would be great to be able to look back at my August budget to look at the full August results and recategorize any mistakes.



Please allow us to flip to earlier months’ budgets like Mint’s app does.

Just checked and 5.1.0 is now up for iOS devices. Release notes are exactly the same as 5.0.49.

Also, in what order are the categories shown in the mobile budget? On
the first budget screen they groups are in the opposite order as my
desktop budget. Once I tap into PERSONAL EXPENSES, the categories are in
some order I can't even determine. Not by amount spent, left, over, or
alpha. Must be some order but it isn't obvious and doesn't match the
desktop app at all.

Seeing the same behavior; no rhyme nor reason to the ordering.