Quicken Abhishek I am not sure how aware you are about this but there is a list of IDEA threads posted on GetSat specifically for feature requests for Quicken Mobile. The instructions on how to pull it up can be found here: List of Requests for Quicken Mobile Features. If you have not already done so, you may want to have a look.
Note: there are some "ideas" that have been posted as Questions or Problems so are not properly tracked, but this list is a starting point.
@smyer97 Yes, I'm aware of this thread. We are using this as one of our thing to prioritise. Thanks,Abhishek
It's reporting my savings as $10,000 OVERDRAWN - in fact the Bank reports that it's about $4000.
The app seems to be deducting money I put into SAVINGS GOALS from the Account Balance , but not crediting money I withdraw from savings goals. It's also VERY buggy in recording transfers from one account to another (such as paying a credit card - but maybe I'm the only person in the world who does this?!?!?!)
EPIC FAIL!!!!! I'm ready to delete the app entirely.
@Homer Are you still facing this issue? Is your account balance still off ?We had made a backend fix sometime back.
Quicken Abhishek I am not sure how aware you are about this but there is a list of IDEA threads posted on GetSat specifically for feature requests for Quicken Mobile. The instructions on how to pull it up can be found here: List of Requests for Quicken Mobile Features. If you have not already done so, you may want to have a look.
Note: there are some "ideas" that have been posted as Questions or Problems so are not properly tracked, but this list is a starting point.
I have submitted this info to the mobile reporting email but reproducing here if anyone else has same problems:
1) Ipad (this is where problems are): 5.0.45 (38.10990.4012)
2) Iphone X: 5.0.19 (36.8815.4012)*
Both with latest IOS
The iPhone version seems to work fine, balances are all correct. However on iPad version which appears is more recent build:
1) Chase accounts would not synch. I have three credit card accounts at Chase. I have had not problem with Quicken itself synching. I kept getting the 503 (I think) error with mobile sync on these accounts. I ended up deactivating Chase connection in Quicken 2018 and re-activating it, seems to have solved problem.
2) I have a brokerage account at Merrill Lynch with an associated CMA cash account. This works fine in Quicken itself. However the cash balance shows incorrectly in mobile as follows:
a. on the primary Quicken mobile screen total checking balance (wells fargo + Merrill CMA) shows way too high a number
b. if I click through to Banking & Credit Screen online balance at top of screen shows same way too high number.. the detailed line for Wells Fargo is correct but Merrill line shows more than twice my actual CMA cash balance. if I then click through to Merrill Lynch detail I see the following at top of screen:
i. Online balance, same way too high a number
ii. Today's Balance,correct and what Merrill shows me through their website)
iii. Projected Balance: same correct number
3) I have checking and savings at Wells Fargo, I am repeatedly and every time asked to re-enter my Wells Fargo ID and password
Interestingly on what appears a slightly older build on my Iphone all balances are correct and I don't appear to be asked for my WF ID info.
----------------------------
*While writing this I found an update to iPhone Quicken mobile: 5.0.49 (38.1143.4012) and installed it. Now it has same balance bug for Merrill: today's balance correct, online balance way off, projected balance correct.
Also, I no budget info, it shows August budget section but says "No Budget Available" even though I have an active budget.
I have submitted this info to the mobile reporting email but reproducing here if anyone else has same problems:
1) Ipad (this is where problems are): 5.0.45 (38.10990.4012)
2) Iphone X: 5.0.19 (36.8815.4012)*
Both with latest IOS
The iPhone version seems to work fine, balances are all correct. However on iPad version which appears is more recent build:
1) Chase accounts would not synch. I have three credit card accounts at Chase. I have had not problem with Quicken itself synching. I kept getting the 503 (I think) error with mobile sync on these accounts. I ended up deactivating Chase connection in Quicken 2018 and re-activating it, seems to have solved problem.
2) I have a brokerage account at Merrill Lynch with an associated CMA cash account. This works fine in Quicken itself. However the cash balance shows incorrectly in mobile as follows:
a. on the primary Quicken mobile screen total checking balance (wells fargo + Merrill CMA) shows way too high a number
b. if I click through to Banking & Credit Screen online balance at top of screen shows same way too high number.. the detailed line for Wells Fargo is correct but Merrill line shows more than twice my actual CMA cash balance. if I then click through to Merrill Lynch detail I see the following at top of screen:
i. Online balance, same way too high a number
ii. Today's Balance,correct and what Merrill shows me through their website)
iii. Projected Balance: same correct number
3) I have checking and savings at Wells Fargo, I am repeatedly and every time asked to re-enter my Wells Fargo ID and password
Interestingly on what appears a slightly older build on my Iphone all balances are correct and I don't appear to be asked for my WF ID info.
----------------------------
*While writing this I found an update to iPhone Quicken mobile: 5.0.49 (38.1143.4012) and installed it. Now it has same balance bug for Merrill: today's balance correct, online balance way off, projected balance correct.
Also, I no budget info, it shows August budget section but says "No Budget Available" even though I have an active budget.
Q Mobile 5.0.49 has been pulled, by Quicken, from download because of the problems associated with it.
In fact, multiple Q Mobile versions (coming after 5.0.35) have been pulled.
I'd suggest that you uninstall 5.0.49 and fall back to 5.0.35, the last Q Mobile version that's in "General Release".
Q user since DOS version 5 Now running Quicken Windows Subscription, Home & Business
Retired "Certified Information Systems Auditor" & Bank Audit VP
I have submitted this info to the mobile reporting email but reproducing here if anyone else has same problems:
1) Ipad (this is where problems are): 5.0.45 (38.10990.4012)
2) Iphone X: 5.0.19 (36.8815.4012)*
Both with latest IOS
The iPhone version seems to work fine, balances are all correct. However on iPad version which appears is more recent build:
1) Chase accounts would not synch. I have three credit card accounts at Chase. I have had not problem with Quicken itself synching. I kept getting the 503 (I think) error with mobile sync on these accounts. I ended up deactivating Chase connection in Quicken 2018 and re-activating it, seems to have solved problem.
2) I have a brokerage account at Merrill Lynch with an associated CMA cash account. This works fine in Quicken itself. However the cash balance shows incorrectly in mobile as follows:
a. on the primary Quicken mobile screen total checking balance (wells fargo + Merrill CMA) shows way too high a number
b. if I click through to Banking & Credit Screen online balance at top of screen shows same way too high number.. the detailed line for Wells Fargo is correct but Merrill line shows more than twice my actual CMA cash balance. if I then click through to Merrill Lynch detail I see the following at top of screen:
i. Online balance, same way too high a number
ii. Today's Balance,correct and what Merrill shows me through their website)
iii. Projected Balance: same correct number
3) I have checking and savings at Wells Fargo, I am repeatedly and every time asked to re-enter my Wells Fargo ID and password
Interestingly on what appears a slightly older build on my Iphone all balances are correct and I don't appear to be asked for my WF ID info.
----------------------------
*While writing this I found an update to iPhone Quicken mobile: 5.0.49 (38.1143.4012) and installed it. Now it has same balance bug for Merrill: today's balance correct, online balance way off, projected balance correct.
Also, I no budget info, it shows August budget section but says "No Budget Available" even though I have an active budget.
ugggh, I just install updates normally as updates happen, this pulling of releases is tedious and not helpful but thanks for info.
I have submitted this info to the mobile reporting email but reproducing here if anyone else has same problems:
1) Ipad (this is where problems are): 5.0.45 (38.10990.4012)
2) Iphone X: 5.0.19 (36.8815.4012)*
Both with latest IOS
The iPhone version seems to work fine, balances are all correct. However on iPad version which appears is more recent build:
1) Chase accounts would not synch. I have three credit card accounts at Chase. I have had not problem with Quicken itself synching. I kept getting the 503 (I think) error with mobile sync on these accounts. I ended up deactivating Chase connection in Quicken 2018 and re-activating it, seems to have solved problem.
2) I have a brokerage account at Merrill Lynch with an associated CMA cash account. This works fine in Quicken itself. However the cash balance shows incorrectly in mobile as follows:
a. on the primary Quicken mobile screen total checking balance (wells fargo + Merrill CMA) shows way too high a number
b. if I click through to Banking & Credit Screen online balance at top of screen shows same way too high number.. the detailed line for Wells Fargo is correct but Merrill line shows more than twice my actual CMA cash balance. if I then click through to Merrill Lynch detail I see the following at top of screen:
i. Online balance, same way too high a number
ii. Today's Balance,correct and what Merrill shows me through their website)
iii. Projected Balance: same correct number
3) I have checking and savings at Wells Fargo, I am repeatedly and every time asked to re-enter my Wells Fargo ID and password
Interestingly on what appears a slightly older build on my Iphone all balances are correct and I don't appear to be asked for my WF ID info.
----------------------------
*While writing this I found an update to iPhone Quicken mobile: 5.0.49 (38.1143.4012) and installed it. Now it has same balance bug for Merrill: today's balance correct, online balance way off, projected balance correct.
Also, I no budget info, it shows August budget section but says "No Budget Available" even though I have an active budget.
5.0.49 still in the ios App Store. So don’t see the rollback currently.
I have submitted this info to the mobile reporting email but reproducing here if anyone else has same problems:
1) Ipad (this is where problems are): 5.0.45 (38.10990.4012)
2) Iphone X: 5.0.19 (36.8815.4012)*
Both with latest IOS
The iPhone version seems to work fine, balances are all correct. However on iPad version which appears is more recent build:
1) Chase accounts would not synch. I have three credit card accounts at Chase. I have had not problem with Quicken itself synching. I kept getting the 503 (I think) error with mobile sync on these accounts. I ended up deactivating Chase connection in Quicken 2018 and re-activating it, seems to have solved problem.
2) I have a brokerage account at Merrill Lynch with an associated CMA cash account. This works fine in Quicken itself. However the cash balance shows incorrectly in mobile as follows:
a. on the primary Quicken mobile screen total checking balance (wells fargo + Merrill CMA) shows way too high a number
b. if I click through to Banking & Credit Screen online balance at top of screen shows same way too high number.. the detailed line for Wells Fargo is correct but Merrill line shows more than twice my actual CMA cash balance. if I then click through to Merrill Lynch detail I see the following at top of screen:
i. Online balance, same way too high a number
ii. Today's Balance,correct and what Merrill shows me through their website)
iii. Projected Balance: same correct number
3) I have checking and savings at Wells Fargo, I am repeatedly and every time asked to re-enter my Wells Fargo ID and password
Interestingly on what appears a slightly older build on my Iphone all balances are correct and I don't appear to be asked for my WF ID info.
----------------------------
*While writing this I found an update to iPhone Quicken mobile: 5.0.49 (38.1143.4012) and installed it. Now it has same balance bug for Merrill: today's balance correct, online balance way off, projected balance correct.
Also, I no budget info, it shows August budget section but says "No Budget Available" even though I have an active budget.
I have submitted this info to the mobile reporting email but reproducing here if anyone else has same problems:
1) Ipad (this is where problems are): 5.0.45 (38.10990.4012)
2) Iphone X: 5.0.19 (36.8815.4012)*
Both with latest IOS
The iPhone version seems to work fine, balances are all correct. However on iPad version which appears is more recent build:
1) Chase accounts would not synch. I have three credit card accounts at Chase. I have had not problem with Quicken itself synching. I kept getting the 503 (I think) error with mobile sync on these accounts. I ended up deactivating Chase connection in Quicken 2018 and re-activating it, seems to have solved problem.
2) I have a brokerage account at Merrill Lynch with an associated CMA cash account. This works fine in Quicken itself. However the cash balance shows incorrectly in mobile as follows:
a. on the primary Quicken mobile screen total checking balance (wells fargo + Merrill CMA) shows way too high a number
b. if I click through to Banking & Credit Screen online balance at top of screen shows same way too high number.. the detailed line for Wells Fargo is correct but Merrill line shows more than twice my actual CMA cash balance. if I then click through to Merrill Lynch detail I see the following at top of screen:
i. Online balance, same way too high a number
ii. Today's Balance,correct and what Merrill shows me through their website)
iii. Projected Balance: same correct number
3) I have checking and savings at Wells Fargo, I am repeatedly and every time asked to re-enter my Wells Fargo ID and password
Interestingly on what appears a slightly older build on my Iphone all balances are correct and I don't appear to be asked for my WF ID info.
----------------------------
*While writing this I found an update to iPhone Quicken mobile: 5.0.49 (38.1143.4012) and installed it. Now it has same balance bug for Merrill: today's balance correct, online balance way off, projected balance correct.
Also, I no budget info, it shows August budget section but says "No Budget Available" even though I have an active budget.
Didn't realize that you were on iOS. My reply was Win/Android based. Hopefully, a Mac user will be along to provide further comment.
Q user since DOS version 5 Now running Quicken Windows Subscription, Home & Business
Retired "Certified Information Systems Auditor" & Bank Audit VP
Quicken chat support directed me here because they did not have a fix for this issue.
Only some transactions recorded in the app are being downloaded to the desktop. Some accounts download, others do not. Those that do download are marked as "cleared" with a "c" and a flag appears on the account. Any other transactions that were recorded using the app that are not successfully downloaded are subsequently deleted from the app when the desktop syncs.
This is very disappointing because the app's new design and functionality is great. However, it is essentially useless if it will not reliably match up with the desktop.
I have submitted this info to the mobile reporting email but reproducing here if anyone else has same problems:
1) Ipad (this is where problems are): 5.0.45 (38.10990.4012)
2) Iphone X: 5.0.19 (36.8815.4012)*
Both with latest IOS
The iPhone version seems to work fine, balances are all correct. However on iPad version which appears is more recent build:
1) Chase accounts would not synch. I have three credit card accounts at Chase. I have had not problem with Quicken itself synching. I kept getting the 503 (I think) error with mobile sync on these accounts. I ended up deactivating Chase connection in Quicken 2018 and re-activating it, seems to have solved problem.
2) I have a brokerage account at Merrill Lynch with an associated CMA cash account. This works fine in Quicken itself. However the cash balance shows incorrectly in mobile as follows:
a. on the primary Quicken mobile screen total checking balance (wells fargo + Merrill CMA) shows way too high a number
b. if I click through to Banking & Credit Screen online balance at top of screen shows same way too high number.. the detailed line for Wells Fargo is correct but Merrill line shows more than twice my actual CMA cash balance. if I then click through to Merrill Lynch detail I see the following at top of screen:
i. Online balance, same way too high a number
ii. Today's Balance,correct and what Merrill shows me through their website)
iii. Projected Balance: same correct number
3) I have checking and savings at Wells Fargo, I am repeatedly and every time asked to re-enter my Wells Fargo ID and password
Interestingly on what appears a slightly older build on my Iphone all balances are correct and I don't appear to be asked for my WF ID info.
----------------------------
*While writing this I found an update to iPhone Quicken mobile: 5.0.49 (38.1143.4012) and installed it. Now it has same balance bug for Merrill: today's balance correct, online balance way off, projected balance correct.
Also, I no budget info, it shows August budget section but says "No Budget Available" even though I have an active budget.
Should also add on that mobile is showing my American Express balance as a positive number rather than a negative number, I wish!
I'm a Quicken 2017 Windows user on an Android phone. When will the app update! Quicken, please respond if you're still on track for the August release for ALL 2017 users. There are four days left in this month. After nearly a year without an easily accessible budget, I am very desperate to have one back to the point that I've been tested CountAbout, Mint, Personal Capital, & YNAB.
If I should just give up hope on Quicken, then I'd like to at least know that. I do appreciate that you've been replying to posts on this question; finally.
Chris Quicken user since 2014. Using Quicken Windows Subscription on Windows 10.
So to the Quicken staff - are you updating the Quicken Windows app first, to deal with the Direct Connect issues with the mobile sync? then the ios mobile app?
If you have not already, I suggest sending specific details on mobile app problems to : [email protected]. Be sure to include operating platform, version details, screen shots, banks, etc. I did and they contacted me last night asking for more info. I think they are on overseas schedule. Curious, Quicken 2018 windows at least is pretty stable, why would one stay on 2017 if you are having problems with it? Budgeting works fine for me in 2018 (on windows, not mobile).
So, it's September 1st. Have any other Android users of Quicken 2017 Windows received, or not received, the app update? Has anyone heard an update from Quicken?
Chris Quicken user since 2014. Using Quicken Windows Subscription on Windows 10.
Can you provide a list of changes and fixes in the iOS Quicken Mobile version 5.1.0? The App Store just lists the same marketing-type text as the last version. Seeing a change list will help to understand if it is worth the risk to update immediately or to wait a few days to see if anything new is broken in this update as sometimes happens in anyone’s updates.
This reply was created from a merged topic originally titled usaa.
USAA account information downloads within Quicken fine. When I add to USAA to Quicken Mobile it says I entered the wrong information. Quicken for Windows Premier 2018
This reply was created from a merged topic originally titled usaa.
USAA account information downloads within Quicken fine. When I add to USAA to Quicken Mobile it says I entered the wrong information. Quicken for Windows Premier 2018
This is not a Quicken Mobile App issue, but within the Quicken product on my PC
This reply was created from a merged topic originally titled usaa.
USAA account information downloads within Quicken fine. When I add to USAA to Quicken Mobile it says I entered the wrong information. Quicken for Windows Premier 2018
On several accounts where I had similar issue I ended up disabling and then re-establishing online access to that account in Quicken Windows. This then seemed to fix issue in mobile as well. This was with two credit card providers.
This reply was created from a merged topic originally titled usaa.
USAA account information downloads within Quicken fine. When I add to USAA to Quicken Mobile it says I entered the wrong information. Quicken for Windows Premier 2018
Hey Rick,
Does the USAA account download into the desktop version but you receive an error message when trying to add the account to the Mobile app?
Or, are you receiving this error message on the desktop version and you aren't using the mobile app?
Can you provide a list of changes and fixes in the iOS Quicken Mobile version 5.1.0? The App Store just lists the same marketing-type text as the last version. Seeing a change list will help to understand if it is worth the risk to update immediately or to wait a few days to see if anything new is broken in this update as sometimes happens in anyone’s updates.
When faced with app updates that are of questionable quality and/or don't include release notes, it's best to update using iTunes instead of on the device directly. iTunes 12.6.4 is a special enterprise version released by Apple that still supports downloading and installing apps (unlike 12.7 and above).
This way, you'll be able to save all your app .IPA files so in the event where an update is botched, you can roll-back.
This reply was created from a merged topic originally titled usaa.
USAA account information downloads within Quicken fine. When I add to USAA to Quicken Mobile it says I entered the wrong information. Quicken for Windows Premier 2018
You are probably having same problems as me with Wells Fargo. Guessing because it’s Direct Connect.
I for one have connectivity issues only with TD Bank accounts. I don't understand why this can't be corrected when the Mobile app doesn't connect directly to the bank. I'm pretty sure it only connects to Quicken's Cloud. Right or wrong?
This reply was created from a merged topic originally titled usaa.
USAA account information downloads within Quicken fine. When I add to USAA to Quicken Mobile it says I entered the wrong information. Quicken for Windows Premier 2018
Download your account activity through Quicken when you enter your USAA number and four-digit PIN.
Thus make sure you are not entering your USAA username and not entering your USAA password. Those normal login items are not used for USAA direct connect whether entering on the desktop or mobile. For reference, for me USAA works fine on both desktop and mobile with direct connect.
Still no fix in this version. Using Direct Connect with Wells Fargo, the iOS mobile app error still exists. It asks for my WF credentials but entering them does nothing to solve the error
I for one have connectivity issues only with TD Bank accounts. I don't understand why this can't be corrected when the Mobile app doesn't connect directly to the bank. I'm pretty sure it only connects to Quicken's Cloud. Right or wrong?
Still no fix in this version. Using Direct Connect with Wells Fargo, the iOS mobile app error still exists. It asks for my WF credentials but entering them does nothing to solve the error
Hi there,
This is our top priority and we are looking into this issue. Sincere apologies for the inconvenience caused. Bank connectivity issues are a tough nut to crack, but the team is relentlessly trying to make it work well .
Comments
Thanks,
Abhishek
- Where to find a Help Guide for Quicken for Mac?
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COMPLETE list of Product Ideas - Quicken for Mac to VOTE onObject to Quicken's business model, using up 25% of your screen? Add your vote here:
Quicken should eliminate the LARGE Ad space when a subscription expires
(Canadian Q user since '92, STILL using QM2007)
1) Ipad (this is where problems are): 5.0.45
(38.10990.4012)
2) Iphone X: 5.0.19 (36.8815.4012)*
Both with latest IOS
The iPhone version seems to work fine, balances are all correct. However on iPad version which appears is more recent build:
1) Chase accounts would not synch. I have three credit card
accounts at Chase. I have had not problem with Quicken itself synching. I kept
getting the 503 (I think) error with mobile sync on these accounts. I ended up
deactivating Chase connection in Quicken 2018 and re-activating it, seems to have
solved problem.
2) I have a brokerage account at Merrill Lynch with an
associated CMA cash account. This works fine in Quicken itself. However the
cash balance shows incorrectly in mobile as follows:
a. on the primary Quicken mobile screen total checking
balance (wells fargo + Merrill CMA) shows way too high a number
b. if I click through to
Banking & Credit Screen online balance at top of screen shows same way too high number.. the detailed line for Wells Fargo is correct but Merrill line shows more than twice my actual CMA cash balance. if I then click through to Merrill Lynch detail I see the following at top of
screen:
i. Online balance, same way too high a number
ii. Today's Balance,correct and what Merrill
shows me through their website)
iii. Projected Balance: same correct number
3) I have checking and savings at Wells Fargo, I am
repeatedly and every time asked to re-enter my Wells Fargo ID and password
Interestingly on what appears a slightly older build on
my Iphone all balances are correct and I don't appear to be asked for my WF ID
info.
----------------------------
*While writing this I found an update to iPhone Quicken mobile: 5.0.49 (38.1143.4012) and installed it. Now it has same balance bug for Merrill: today's balance correct, online balance way off, projected balance correct.
Also, I no budget info, it shows August budget section but says "No Budget Available" even though I have an active budget.
In fact, multiple Q Mobile versions (coming after 5.0.35) have been pulled.
I'd suggest that you uninstall 5.0.49 and fall back to 5.0.35, the last Q Mobile version that's in "General Release".
Now running Quicken Windows Subscription, Home & Business
Retired "Certified Information Systems Auditor" & Bank Audit VP
Now running Quicken Windows Subscription, Home & Business
Retired "Certified Information Systems Auditor" & Bank Audit VP
Only some transactions recorded in the app are being downloaded to the desktop. Some accounts download, others do not. Those that do download are marked as "cleared" with a "c" and a flag appears on the account. Any other transactions that were recorded using the app that are not successfully downloaded are subsequently deleted from the app when the desktop syncs.
This is very disappointing because the app's new design and functionality is great. However, it is essentially useless if it will not reliably match up with the desktop.
If I should just give up hope on Quicken, then I'd like to at least know that. I do appreciate that you've been replying to posts on this question; finally.
Chris
Quicken user since 2014.
Using Quicken Windows Subscription on Windows 10.
Chris
Quicken user since 2014.
Using Quicken Windows Subscription on Windows 10.
USAA account information downloads within Quicken fine. When I add to USAA to Quicken Mobile it says I entered the wrong information. Quicken for Windows Premier 2018
Does the USAA account download into the desktop version but you receive an error message when trying to add the account to the Mobile app?
Or, are you receiving this error message on the desktop version and you aren't using the mobile app?
Let me know!
-Quicken Tyka
This way, you'll be able to save all your app .IPA files so in the event where an update is botched, you can roll-back.
Download your account activity through Quicken when you enter your USAA number and four-digit PIN.
Thus make sure you are not entering your USAA username and not entering your USAA password. Those normal login items are not used for USAA direct connect whether entering on the desktop or mobile. For reference, for me USAA works fine on both desktop and mobile with direct connect.
It would be great to be able to look back at my August budget to look at the full August results and recategorize any mistakes.
Please allow us to flip to earlier months’ budgets like Mint’s app does.
This is our top priority and we are looking into this issue.
Sincere apologies for the inconvenience caused. Bank connectivity issues are a tough nut to crack, but the team is relentlessly trying to make it work well
Thanks,
Abhishek