8/3/18: Quicken Mobile app update available
Comments
-
-Jay0
-
Well as expected the Wells Fargo direct connect is still not working, won’t stay logged in For more than a few hours without throwing an error0
-
0
-
-Jay0
-
0
-
0
-
0
-
0
-
0
-
0
-
This reply was created from a merged topic originally titled Quicken mobile is not loading.
Quicken mobile version 5.2.0 (38.11335.4012) is not loading what seems to be larger source files. Cloud files created in Quicken Home & Business for Windows (Year 2018, R12.15, Build 27.1.12.15) and Quicken Home & Business for Mac (Year 2018, V5.8.0, Build 58.24400.100) with file sizes in Windows 172 MB and Mac 215.6 MB will not load. Cloud files created in Windows with a file size of 16 KB loads with no issues.0 -
0
-
0
-
-Jay0
-
0
-
0
-
0
-
0
-
KB, Is it frustrating the number of problems people are experiencing? Sure. But just because they haven't been able to solve all the problems yet doesn't mean anyone is ignoring the issues. Go back and re-read the post by the product manager that started this thread. I see no reason to doubt that the mobile development team is listening and trying to make improvements; do you?Quicken Mac Subscription • Quicken user since 19930 -
Except that at least with attachments, the mobile version has gone backwards in the latest release. There seems to be no testing whatsoever.0 -
Disagree that Quicken is listening. They’ve had mobile problems for over 3 years (since 2015 release). And the one statement that started this thread was 2 months ago. I’m in and know software and this is not how a mature company should act.0 -
I too think Quicken is doing a poor job here with providing responses. I’ve worked on and managed both development and QA teams and this isn’t the best way to handle a new release. The initial email from 2 months ago was helpful and set some expectations, but the only follow up I’ve seen is one single response message asking if I’m using budget rollovers when I get my totally wrong budget values in mobile.KB said:Quicken users are trying so hard to get some attention
Quicken executives: Ignore, ignore, ignore
It would be far more helpful to respond to more messages, letting the poster know if they are seeing the issue, if others are privately reporting the issue as well by email, and their basic plan for dealing with it. It is fine to do so while making clear that there can be no firm commitments of timeline as this is software and likely the person managing these forums isn’t a developer.-Jay0 -
You and I agree. So for now, I deleted the Quicken mobile app. And also looking for other options.0
-
@JayBugs: Quicken has never done a good job of communications with users or transparency. I plead for them to do better at times, but their company culture is mostly to keep their heads down and work on solutions rather than communicate about what they have found and are working on. I have experienced this with other software development companies as well; they listen (at times) and work behind the scenes to try to address issues, but don’t devote time to communicating. Those of us who are Mac users benefit from product manager Marcus posting on this forum from time to time, and I have noticed the forum moderators are getting info from the developers and posting here more than they used to. But all in all, it’s not as much communication as most users would like.KB said:Quicken users are trying so hard to get some attention
Quicken executives: Ignore, ignore, ignore
@Arthur: I am not going to defend Quicken’s track record with software releases. I will say, though, that it’s apparent that the software is complex, and with all the variables of hundreds of thousands of users’ data and thousands of financial institutions making ongoing changes, no amount of internal and beta testing is going to uncover every problem. Can they do better? Probably. Can they never ship software with bugs? No.Quicken Mac Subscription • Quicken user since 19930 -
Even the desktop version (Home and Business 2017) is behaving badly with Wells Fargo. Although Wells Fargo pays checked entered for electronic payment, sometimes the match never comes from the bank and the check is never marked cleared by Quicken. This is intermittent beginning about a month ago.0
-
Deleting Quicken for Mobile. Too frustrating. Now, can't get entries made on the mobile app to sync or even update to Quicken. Account is selected and when new entries come in from the credit card they show up in Quicken mobile so they do talk. Just always loved having the receipt right out of the gas pump reader and immediately entering it along with a pic of the receipt, right on the mobile before I pulled away. Wait for it to reconcile on the desktop then dispose with the receipt. Now, not even that. This is probably the main reason I even went to Quicken several years ago. We use Concur at work and I can upload business receipts very dependably. Concur even reads vendors, costs, tax amounts, splits out hotel room charges. Never ever expected Quicken to do that but for crying out loud, sync my receipt to my desktop please!!!!! Just, go back to early September and give us back that version of Quicken Mobile app.0
-
Whoever finds a good option please let everyone here know what it is. I am looking for one too.0
-
I deleted it a week or so ago and happy to be done with the mobile app. Use other onesTracy Rhodes said:Deleting Quicken for Mobile. Too frustrating. Now, can't get entries made on the mobile app to sync or even update to Quicken. Account is selected and when new entries come in from the credit card they show up in Quicken mobile so they do talk. Just always loved having the receipt right out of the gas pump reader and immediately entering it along with a pic of the receipt, right on the mobile before I pulled away. Wait for it to reconcile on the desktop then dispose with the receipt. Now, not even that. This is probably the main reason I even went to Quicken several years ago. We use Concur at work and I can upload business receipts very dependably. Concur even reads vendors, costs, tax amounts, splits out hotel room charges. Never ever expected Quicken to do that but for crying out loud, sync my receipt to my desktop please!!!!! Just, go back to early September and give us back that version of Quicken Mobile app.
0 -
Just out of curiosity, why not just let the transaction download on desktop and not worry about immediately entering receipt? That’s the way I move done it for years and seems much easier. I think I’m ten years I’ve had maybe twice where I’ve questioned a transaction.Tracy Rhodes said:Deleting Quicken for Mobile. Too frustrating. Now, can't get entries made on the mobile app to sync or even update to Quicken. Account is selected and when new entries come in from the credit card they show up in Quicken mobile so they do talk. Just always loved having the receipt right out of the gas pump reader and immediately entering it along with a pic of the receipt, right on the mobile before I pulled away. Wait for it to reconcile on the desktop then dispose with the receipt. Now, not even that. This is probably the main reason I even went to Quicken several years ago. We use Concur at work and I can upload business receipts very dependably. Concur even reads vendors, costs, tax amounts, splits out hotel room charges. Never ever expected Quicken to do that but for crying out loud, sync my receipt to my desktop please!!!!! Just, go back to early September and give us back that version of Quicken Mobile app.
0 -
Disagree, I like Quicken Premiere desktop. It handles the full complexity I need in personal finance. I don’t want my financial life in the cloud. I want it in a good old fashioned file that I control. Would be nice if they’d get mobile working well but for me can live without it until they do.Tracy Rhodes said:Whoever finds a good option please let everyone here know what it is. I am looking for one too.
0
