8/3/18: Quicken Mobile app update available

NotACPA

JayBugs said:

Now that it is September, my August budget is gone and my September budget isn’t of much value yet since I have no spending this month.



It would be great to be able to look back at my August budget to look at the full August results and recategorize any mistakes.



Please allow us to flip to earlier months’ budgets like Mint’s app does.

Google Play is still showing 5.0.35 as of right now.

Unknown

JayBugs said:

Now that it is September, my August budget is gone and my September budget isn’t of much value yet since I have no spending this month.



It would be great to be able to look back at my August budget to look at the full August results and recategorize any mistakes.



Please allow us to flip to earlier months’ budgets like Mint’s app does.

Do you have rollover budget turned on by any chance?

JayBugs

JayBugs said:

Now that it is September, my August budget is gone and my September budget isn’t of much value yet since I have no spending this month.



It would be great to be able to look back at my August budget to look at the full August results and recategorize any mistakes.



Please allow us to flip to earlier months’ budgets like Mint’s app does.

Definitely yes rollover is on for most categories. I think that budgeting without rollover is basically useless. (If I spend $10,000 on shopping when my budget is $200 for a month, wiping out that info the next month by not rolling over is going to get me broke fast!)

I've upgraded to iOS version 5.1.0 and the budget is no better for the budget balance values or ordering of categories.

Unknown

KB said:

Still no fix in this version. Using Direct Connect with Wells Fargo, the iOS mobile app error still exists. It asks for my WF credentials but entering them does nothing to solve the error

Just a FYI: I received another update in the last couple of days ie- 5.1.0 (38.11229.4012). The Connectivity error still exists for my 3 USAA accounts and swiping to fix still results in an unable to connect to USAA at this time . . . message

Unknown

KB said:

Still no fix in this version. Using Direct Connect with Wells Fargo, the iOS mobile app error still exists. It asks for my WF credentials but entering them does nothing to solve the error

I also checked Wells Fargo (with Direct Connect) and still have the same issue with login errors on the iOS mobile app.

Arthur Begun

Used to work with Wells Fargo but now it does not.  ALSO, attachment photos of receipts taken with the phone's camera are too small.  Hopefully you plan to allow us to click on the tiny photo and make it full screen.  Also the attachment used to be saved with other Android photos when it was made with the phone's camera.  Now it is nowhere to be found which would be OK if it could be enlarged for viewing.  Also I had to keep tapping stuff to figure out how to see my transactions in a particular account.  But I appreciate the effort.

Concordman

Just downloaded V5.1.0 mobile app, as in previous version the the data is clipped  in multiple screens. Looks to be some sort of formatting problem with the mobile app.

Roger M

Concordman said:

Just downloaded V5.1.0 mobile app, as in previous version the the data is clipped  in multiple screens. Looks to be some sort of formatting problem with the mobile app.

Could you post a screen shot of that? Just curious what that looks like. I don't think anyone else has reported that.

Concordman

Concordman said:

Just downloaded V5.1.0 mobile app, as in previous version the the data is clipped  in multiple screens. Looks to be some sort of formatting problem with the mobile app.

Another user posted a similar problem a few weeks ago. Here is what it looks like

Concordman

Reviewed split transactions on the mobile app..I assume this is a known issue? Splits not allocated correctly & $$ amounts not correct. 

Unknown

Concordman said:

Just downloaded V5.1.0 mobile app, as in previous version the the data is clipped  in multiple screens. Looks to be some sort of formatting problem with the mobile app.

What device are you currently seeing this issue on?

Unknown

Arthur Begun said:

Used to work with Wells Fargo but now it does not.  ALSO, attachment photos of receipts taken with the phone's camera are too small.  Hopefully you plan to allow us to click on the tiny photo and make it full screen.  Also the attachment used to be saved with other Android photos when it was made with the phone's camera.  Now it is nowhere to be found which would be OK if it could be enlarged for viewing.  Also I had to keep tapping stuff to figure out how to see my transactions in a particular account.  But I appreciate the effort.

Can you please tell us what is the error you are facing with your Wells Fargo account. Perhaps a screenshot would help us debug this issue. Please mail it to mobilefeedback@quicken.com

Unknown

Concordman said:

Just downloaded V5.1.0 mobile app, as in previous version the the data is clipped  in multiple screens. Looks to be some sort of formatting problem with the mobile app.

Thanks for reporting, We are looking into it. Is that an iPad? 

Concordman

Concordman said:

Just downloaded V5.1.0 mobile app, as in previous version the the data is clipped  in multiple screens. Looks to be some sort of formatting problem with the mobile app.

iPad & iPhone

JayBugs

Concordman said:

Just downloaded V5.1.0 mobile app, as in previous version the the data is clipped  in multiple screens. Looks to be some sort of formatting problem with the mobile app.

To help Quicken staff troubleshoot the issue, can you tell them, and us, the Text Size you are using?


This is set in TWO places on the latest iOS 11.4.1:


1. Settings: Display & Brightness: Text Size.


2. Settings: General: Accessibility: Larger Text: Larger Accessability Sizes. If this is set to ON then there are 12 steps of text size which can be set at the bottom of that screen.


No matter what the text size is set to, a correctly programmed app will either adjust its layout to show all the text without clipping anything or will, for a specific element on the screen, show the largest text size it can fit without clipping that given element.


You can say, for example, “my text size is set to 7th largest out of 12 steps.”


What size text are you using?

Concordman

Concordman said:

Just downloaded V5.1.0 mobile app, as in previous version the the data is clipped  in multiple screens. Looks to be some sort of formatting problem with the mobile app.

My text size is set to 9th largest out of 12. I will back it off a few , see what happens. BTW very good input as you stated a good app should compensate this

Concordman

Concordman said:

Just downloaded V5.1.0 mobile app, as in previous version the the data is clipped  in multiple screens. Looks to be some sort of formatting problem with the mobile app.

Reduced the size by 3 sizes. Works fine but as you State still an issue

Concordman

Concordman said:

Reviewed split transactions on the mobile app..I assume this is a known issue? Splits not allocated correctly & $$ amounts not correct. 

Changing the text size seems have solved the issue with the splits all set with that one

crazykz

Conner said:

The Apple Ap Store only lists the old version of "Quicken 5.0.19" which I already have installed on my iPhone not the new release you noted above.

is the Investing part of the app supposed to work?  I have investments setup on the Windows app, but when I click on the investment section of the mobile app, it just tells me how to actiivate it.

Concordman

Arthur Begun said:

Used to work with Wells Fargo but now it does not.  ALSO, attachment photos of receipts taken with the phone's camera are too small.  Hopefully you plan to allow us to click on the tiny photo and make it full screen.  Also the attachment used to be saved with other Android photos when it was made with the phone's camera.  Now it is nowhere to be found which would be OK if it could be enlarged for viewing.  Also I had to keep tapping stuff to figure out how to see my transactions in a particular account.  But I appreciate the effort.

Just connected a WF account to the mobile, same issue as others, cannot connect , direct connect is the issue . Data seems to have downloaded correctly to the mobile app.

Concordman

Arthur Begun said:

Used to work with Wells Fargo but now it does not.  ALSO, attachment photos of receipts taken with the phone's camera are too small.  Hopefully you plan to allow us to click on the tiny photo and make it full screen.  Also the attachment used to be saved with other Android photos when it was made with the phone's camera.  Now it is nowhere to be found which would be OK if it could be enlarged for viewing.  Also I had to keep tapping stuff to figure out how to see my transactions in a particular account.  But I appreciate the effort.

Playing around with this WF Account on the mobile app; I note the register stops mid May 2017. Is this how it’s supposed to work or is the data being limited by the apps inability to connect to WF?

Unknown

Concordman said:

Reviewed split transactions on the mobile app..I assume this is a known issue? Splits not allocated correctly & $$ amounts not correct. 

Still same issue with connecting Wells Fargo in the mobile. Direct Connect.

Concordman

Concordman said:

Reviewed split transactions on the mobile app..I assume this is a known issue? Splits not allocated correctly & $$ amounts not correct. 

@KB.. How many yrs of data do you show on your WF mobile register?

Unknown

Concordman said:

Reviewed split transactions on the mobile app..I assume this is a known issue? Splits not allocated correctly & $$ amounts not correct. 

It’s showing the last 12 months in the mobile app

Concordman

Concordman said:

Reviewed split transactions on the mobile app..I assume this is a known issue? Splits not allocated correctly & $$ amounts not correct. 

My register went back to May 2017. Perhaps the Quicken folks can advise how much history the app is set to show

Unknown

Concordman said:

Reviewed split transactions on the mobile app..I assume this is a known issue? Splits not allocated correctly & $$ amounts not correct. 

Hi there,

Apologies for the inconvenience caused. We are working with WF & the aggregators to get this resolved. We will keep you posted on the same once we have an update. Request you to try performing an update in a few days. 


Thanks,
Abhishek

Unknown

Concordman said:

Reviewed split transactions on the mobile app..I assume this is a known issue? Splits not allocated correctly & $$ amounts not correct. 

Thank you for looking into this further. Also here is a screenshot of what the Wells Fargo error looks like.

Concordman

Concordman said:

Reviewed split transactions on the mobile app..I assume this is a known issue? Splits not allocated correctly & $$ amounts not correct. 

Exactly what I am seeing

Unknown

John Bacogiannis