Add ability to Unfollow a thread

smayer97

Also, have a way to Unfollow a thread to stop receiving notifications from a specific thread.
There are 2 place this is needed:
- in the thread itself... a button to Unfollow that thread
- in email notifications... a button to Unfollow that thread

At the moment, if you reply to a thread, there is no way to Unfollow that thread to stop receiving notifications for that thread alone.

(this would need to override the Bookmark feature).

GetSat had a nice implementation of this... one button at the top of threads that changed status:
initial status = FOLLOW
Click on FOLLOW button changed to UNFOLLOW
A link to show list of followers

Ps56k2

yeah - I had mentioned that in the very beginning -

"yellow star" bookmark - you can un-bookmark

but - if you "reply" - you are glued to the thread, no way to un-glue... unlike GetSat -

smayer97

Yes, so did I but it was originally in the Lounge...here others can now vote on it.

smayer97

How is marking this idea as not planned based on it not being available make sense? The whole "idea" of this Idea is to pass on the request to Vanilla to look into addressing this issue. Please clarify.

Rocket J Squirrel

smayer97 said:

How is marking this idea as not planned based on it not being available make sense? The whole "idea" of this Idea is to pass on the request to Vanilla to look into addressing this issue. Please clarify.

What he said. We desperately need this feature. Please pass this along to Vanilla. Every other forum on the planet has this feature.

@Quicken Kathryn

Ps56k2

along with the overall MARK ALL READ

jacobs

It is pretty surprising that a modern forum software platform doesn't have the capability for users to unsubscribe to threads they've been auto-subscribed to by posting comment. Equally surprising (and disappointing) is Quicken not strongly advocating with Vanilla on behalf of its users to make this a priority feature to get added.

jimshu1

I just discovered this thread after spending an hour trying to unsubscribe to a thread I commented on. This is utterly unbelievable. If true, you can't unsubscribe, it's astonishing, especially for a software company. I'm in shock at the .....

Chris_QPW

jimshu1 said:

I just discovered this thread after spending an hour trying to unsubscribe to a thread I commented on. This is utterly unbelievable. If true, you can't unsubscribe, it's astonishing, especially for a software company. I'm in shock at the .....

Being a software company has little bearing on this since they are using forum software from another company (Vanilla), they can't enable a feature that doesn't exist, even though I really wish this feature existed.

jimshu1

They pay that company. Demand it.

Chris_QPW

jimshu1 said:

They pay that company. Demand it.

Yeah, and we pay Quicken Inc get everything we want too, right?

jimshu1

Or we don't pay them... Our choice.

It's Quicken's choice too. I belong to dozens of forums, why is this one the only one to not let you unsubscribe to a thread?

Chris_QPW

jimshu1 said:

Or we don't pay them... Our choice.

It's Quicken's choice too. I belong to dozens of forums, why is this one the only one to not let you unsubscribe to a thread?

Yes, true, and I do wish they would use better forum software too.  Maybe there should be an idea thread that is for voting on Quicken Inc switching forum software.  If you would like to start one you can go to the Home page and select New Post -> New Idea.

jacobs

Quicken has switched forum software several times over the past six or seven years. There are always tradeoffs of improvements and steps backward. But there is always significant disruption. Old thread links are broken. Images are lost. A huge amount of staff time goes into evaluating, selecting, planning, configuring and executing each such move. I question whether it is worth putting the effort required into a forum move.

That said, pressing Vanilla to work toward implementing the top few user wishes for improvements should definitely be someone's job at Quicken. And users' ability to unfollow a thread should be at or near the top of that list!

Rocket J Squirrel

Still need this. Maybe ask Vanilla again, pretty please? We can't be Vanilla's only customer who wants this.

TTSguy

[Removed - Off Topic/Speculation]

Rocket J Squirrel

It's been 2 years since this essential request was denied. Is there any chance of re-opening it?

nomadintrovert

It's 2024 and this is still not part of the functionality. Either Quicken isn't making the demand of Vanilla, or Vanilla isn't interested.

After typing that, I Googled "Vanilla forums" and that's the answer. Vanilla's own threads on their own websites are outdated from a UX perspective. Sounds like it's time for Quicken to consider a new vendor.

Jon

Given the declining popularity of old-style forums in general, "a new vendor" would probably wind up being Discord which would be much worse than Vanilla IMO.

jacobs

Every time Quicken has switched platforms for the forums, it seems there are some steps forward but also some steps backward. Just as Quicken may be the best-featured-yet-imperfect personal finance software, I suspect that any alternative forums software will come with its own set of shortcomings/flaws; if there were one perfect one, everyone would be using it! And the amount of time and work that needs to go into porting decades of content to a new platform, and then discovering what content is lost or mangled in the transition is probably not worth it. (I still routinely run into posts, particularly Idea posts, with links to images from the old GetSat site which were forever lost.)

MODERATORS: So going back to the original goal, my question of The Powers That Be at Quicken is whether you have pushed Vanilla to build in such a feature. It's not some esoteric thing specific to the Quicken forums; I'm sure their other users would welcome the ability to enable such a feature. This obviously isn't a problem the moderators deal with, since they need to read everything, but it's a massive Pain [Edited - Language] for us users to not be able to unfollow a thread where we made one quick comment but don't want to see every reply for the next 6 months. Can we ask whether this has been pursued with Vanilla, and if not, could it be?

Quicken Kristina

Hello @jacobs,

I messaged our team to get more information. I'll post back once I get an answer.

Thank you!