I have used Quicken successfully for 30+ years. For the past 2-3 weeks I can no longer connect to or even see my one main account in Fidelity (my 401K account). All other accounts work fine.
Fidelity no help; Quicken technical support no HELP?
What is the fix? Anyone else out there with same issue?
Are you all seeing some of your Fidelity accounts? I am having the issue of NOT seeing my main accounts —- all other accounts work fine.
Same here since Mar 5, 2023 - only thing that works s/t is to dowwnload transactions from Fidelity as qif file and upload into quicken. Doesn't solve actual problem but gets our data into Quicken. Frustrating the lack of progress and responsiveness for a paid service…
After 2 weeks of issues related to Fidelity NetBenefits updatets, I am ready to switch to a diferent financial software or service. What are the alternatives to the Quicken? Any sugestions?
Still not working, pretty much messes up Quicken stat and adds cash transaction equal to the old value of the equities. This has been going on a long time !
Someone asked about alternatives to Quicken. Google "The Best Personal Finance Software for 2023", one of the first 3-4 links will be PCMagazine, they have several you can switch to, have at it guys.
I too have been receiving the OL-332-A error when trying to update my Fidelity accounts. Going thru the error capture steps with first answering "NO" to "Have you recently changed your password" and entering manually the password illiceted a response that the password was no good but that response seemed too fast, like the Quicken site was not really making any attempt to login to Fidelity. Then going the "YES" route and changing the password, after having gotten locked out off my Fidelity account and having to change the password, I once again got a password not valid response. I then selected one of my Fidelity Accounts and pulled down the settings tab to select "update quotes" which produces the "One Step Update Settings" dialog box. I then selected "Manage Passwords" and deleted the password stored in the Quicken Password Vault. At that point, a dialog box appeared to enter my password which I did and low and behold, the account updated. Looks to me like Quicken has some sort of problem with the error capture when a password is changed and is not making that change in this location, thus the continued "wrong password" problem?
Hi All, There seems to have been a change that Fidelity made and we are currently working with Fidelity to find the root cause of this error that you are experiencing. We are very sorry that this has been ongoing but we are working on a resolution. Please stay tuned for updates in our alerts. Thank you for your continued patience.
I received the error code "OL-220-A" every day since 03/07 for my 2 Fidelity NetBenefits accounts. When I called the Quicken Tech Support line, I was advised that this was an open/known issue and was told to reference case #10115216. Has there been any progress in resolving this issue or an ETA as to when it may be resolved?
The issue is that the change that caused this issue was on Fidelity's side, not Quicken's. There is nothing for Quicken to roll back.
I was paying Quicken for many years, but I think I'getting tired of all issues that I experienced during these years. This latest debacle with Netbenefits as just another sign of the deeper issues with Quicken. Every time I upgrade Quicken to a new version I'm worrying what they are going to break this time. Worst is the file corruption discovered few weeks later, but you'll see lots of other "minor" issues if you stay with Q$ for more than one year. I just feel that I cannot trust anymore for this piece of shitware (sorry, but this is how I feel) to count my money correctly. I am evaluating MoneyDance right now and very likely will switch to that in the coming weeks. Moving the data (especially attachments) is not going to be trivial, but it will likely be worth in the long term.
This is a Fidelity NetBenefits problem. Fix it - or, roll something back. This is unacceptable!
Come On Quicken, Get this fixed
Net Fidelity Benefits Issue. It's been two weeks, for a connection problem!