Is Quicken for Mac 2007 (QM2007) Compatible with High Sierra (macOS 10.13)?

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  • smayer97
    smayer97 Quicken Mac Other SuperUser ✭✭✭✭✭
    edited June 2018
    Arlette said:

    As of today, I can suddenly not open any of my QM2007 files.  It has been working fine and then I quit the program because we were expecting a storm and now while it will launch and ask for my password it then does nothing and will not open any of my files.  I'm running OS 10.13.4 now but not on APFS so I don't know whether there was something in the last Mac OS update that did this or what.  Any suggestions on anything to try to force an opening?

    Otherwise I would buy QM 2017 but now can't find it available for download and I don't want a subscription which is what 2018 forces you to have :( this makes me sad!

    This forked failed...the new link does not work...

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  • Unknown
    Unknown Member
    edited June 2018

    Fix that appears to work. (Do at your own risk) I added a non APFS
    partition to my active boot drive with Disk Utility (20Gb Mac OS
    Extended (Journaled)) partition. I then copied my data file to this
    partition and opened it with Quicken 2007. Quit Q 2007 and saved backup
    to external drive. Now when I open Q 2007 it uses the data from the non
    APFS partition and auto saves etc.

    Thanks, Rick.
    I actually did Google it. I had never heard of SuperDuper and wanted to learn more about it. That's when Carbon Copy came up.  I just wondered if the Quicken users had a preference.
  • Unknown
    Unknown Member
    edited June 2018
    Arlette said:

    As of today, I can suddenly not open any of my QM2007 files.  It has been working fine and then I quit the program because we were expecting a storm and now while it will launch and ask for my password it then does nothing and will not open any of my files.  I'm running OS 10.13.4 now but not on APFS so I don't know whether there was something in the last Mac OS update that did this or what.  Any suggestions on anything to try to force an opening?

    Otherwise I would buy QM 2017 but now can't find it available for download and I don't want a subscription which is what 2018 forces you to have :( this makes me sad!

    No idea why "Quicken Harold" moved or "Forked" my comment from 3 weeks ago and the subsequent helpful comments, but the link in his email doesn't work and I cannot find them.  They were directly part of this topic of using QM2007 with High Sierra and the experiences as Apple continues to upgrade HS.   Any idea where they went?  The new comments continue to come to my email, but if I try and View Comment, it comes here where the comment does not exist.  Thanks
  • Unknown
    Unknown Member
    edited June 2018
    Arlette said:

    As of today, I can suddenly not open any of my QM2007 files.  It has been working fine and then I quit the program because we were expecting a storm and now while it will launch and ask for my password it then does nothing and will not open any of my files.  I'm running OS 10.13.4 now but not on APFS so I don't know whether there was something in the last Mac OS update that did this or what.  Any suggestions on anything to try to force an opening?

    Otherwise I would buy QM 2017 but now can't find it available for download and I don't want a subscription which is what 2018 forces you to have :( this makes me sad!

    I would also like to have those comments back. They were very helpful to me as I've been trying to work  and keep my QM 2007 running. Hopefully Harold (or someone else) will put them back.
  • Quicken Harold
    Quicken Harold Quicken Windows Subscription Alumni ✭✭✭✭
    edited June 2018
    Hello all,

    The thread has not been changed. 

    Respectfully,
    ~ Quicken Harold.
    Quicken Harold
    Community Moderator
  • jacobs
    jacobs Quicken Mac Subscription SuperUser, Mac Beta Beta
    edited June 2018

    Hello all,

    The thread has not been changed. 

    Respectfully,
    ~ Quicken Harold.

    Yes, you moved a reply yesterday morning to a different thread, but the link didn't work, and all the replies -- which I see only via email -- are not visible anywhere.

    image

    image
    Quicken Mac Subscription • Quicken user since 1993
  • jacobs
    jacobs Quicken Mac Subscription SuperUser, Mac Beta Beta
    edited June 2018

    Hello all,

    The thread has not been changed. 

    Respectfully,
    ~ Quicken Harold.

    With all due respect, you did change the thread yesterday. Here are screen shots of the emails I got from yesterday, from the post which apparently triggered you to make a change, your action, and several of the follow-up replies, none of which are visible.

    At 2:13 pm (Eastern), there was this post to the thread:
    image

    At 2:30 pm (Eastern), you took this action:
    image

    Unfortunately, the link in that post is QMac: Cannot open QM2007 Files and does not work, as was noted by smayer97 10 minutes later...

    image

    image

    image
    Quicken Mac Subscription • Quicken user since 1993
  • Unknown
    Unknown Member
    edited June 2018
    Arlette said:

    As of today, I can suddenly not open any of my QM2007 files.  It has been working fine and then I quit the program because we were expecting a storm and now while it will launch and ask for my password it then does nothing and will not open any of my files.  I'm running OS 10.13.4 now but not on APFS so I don't know whether there was something in the last Mac OS update that did this or what.  Any suggestions on anything to try to force an opening?

    Otherwise I would buy QM 2017 but now can't find it available for download and I don't want a subscription which is what 2018 forces you to have :( this makes me sad!

    Thank you Moderators for returning our thread! YAY!
  • Unknown
    Unknown Member
    edited October 2018
    SALE on QUICKEN 2018! Tried to sign on 2 days ago and now getting unable to open file. Finally managed to open a 6 month old file. I gave up on 2007 and purchased the 2018. I really just use for the registers. FYI, Quicken.com has a sale, I think through July 6th. Deluxe was $49.99; now $29.99. Premier was $74.99; now $44.99. I was able to transfer my data up to the lost 6 months and down load online individual accounts for the last 3 months and reconstruct the other 2-3 months manually. Decided that even with the excellent help offered here, I am not technically literate enough to apply the suggestions. The Deluxe suits my needs. Just wanted to share the sale info for others in my same boat. Again, thanks for all those who tried to help me.
  • Unknown
    Unknown Member
    edited July 2018
    HFG said:

    SALE on QUICKEN 2018! Tried to sign on 2 days ago and now getting unable to open file. Finally managed to open a 6 month old file. I gave up on 2007 and purchased the 2018. I really just use for the registers. FYI, Quicken.com has a sale, I think through July 6th. Deluxe was $49.99; now $29.99. Premier was $74.99; now $44.99. I was able to transfer my data up to the lost 6 months and down load online individual accounts for the last 3 months and reconstruct the other 2-3 months manually. Decided that even with the excellent help offered here, I am not technically literate enough to apply the suggestions. The Deluxe suits my needs. Just wanted to share the sale info for others in my same boat. Again, thanks for all those who tried to help me.

    Thanks for the tip on the sale.  But just so I'm clear - are you saying that if we upgrade from 2007 to 2018 that when we open our old quicken files the data isn't all of the data but only the last 6 months?  Or are you talking about downloading online data?

    My QM2007 desktop files go back to 1993, so I certainly hope if I upgrade to 2018 that my entire registers would be there, yes?
  • smayer97
    smayer97 Quicken Mac Other SuperUser ✭✭✭✭✭
    edited July 2018
    HFG said:

    SALE on QUICKEN 2018! Tried to sign on 2 days ago and now getting unable to open file. Finally managed to open a 6 month old file. I gave up on 2007 and purchased the 2018. I really just use for the registers. FYI, Quicken.com has a sale, I think through July 6th. Deluxe was $49.99; now $29.99. Premier was $74.99; now $44.99. I was able to transfer my data up to the lost 6 months and down load online individual accounts for the last 3 months and reconstruct the other 2-3 months manually. Decided that even with the excellent help offered here, I am not technically literate enough to apply the suggestions. The Deluxe suits my needs. Just wanted to share the sale info for others in my same boat. Again, thanks for all those who tried to help me.

    QM2018 is supposed to read all your QM2007 data. This user just had trouble with their data file.

    Just be aware that QM2018 is NOT an upgrade from QM2007 but a migration... QM2018 is a new Quicken for Mac product rebuilt from the ground up (built on QEM from 2010) so it still lacks features that exist in QM2007. So be sure to understand if it will meet your needs. You can read a lot more about the differences here:
    https://getsatisfaction.com/quickencommunity/topics/quicken-for-mac-2018-or-qm2007

    (If you find this reply helpful, please be sure to click "Like", so others will know, thanks.)

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  • smayer97
    smayer97 Quicken Mac Other SuperUser ✭✭✭✭✭
    edited July 2018
    Mike jMGS said:

    https://www.quicken.com/support/update-quicken-mac-2007-support-policies-may-2016

    Important Update (11/2017)

    Quicken for Mac 2007 is not compatible with macOS High Sierra (version 10.13).  To continue using Quicken with High Siera, you will need to upgrade to a new version of Quicken. You can purchase a copy of the 2018 release of Quicken at Quicken.com

    Just for completeness and for anyone that might come across this statement, that statement is not true. That is the whole point of this thread... highlighting that there are only 2 minor issues with High Sierra, automated backups with APFS formatted drives and font manipulation and positioning for cheque printing...

    (If you find this reply helpful, please be sure to click "Like", so others will know, thanks.)

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  • Unknown
    Unknown Member
    edited July 2018
    HFG said:

    SALE on QUICKEN 2018! Tried to sign on 2 days ago and now getting unable to open file. Finally managed to open a 6 month old file. I gave up on 2007 and purchased the 2018. I really just use for the registers. FYI, Quicken.com has a sale, I think through July 6th. Deluxe was $49.99; now $29.99. Premier was $74.99; now $44.99. I was able to transfer my data up to the lost 6 months and down load online individual accounts for the last 3 months and reconstruct the other 2-3 months manually. Decided that even with the excellent help offered here, I am not technically literate enough to apply the suggestions. The Deluxe suits my needs. Just wanted to share the sale info for others in my same boat. Again, thanks for all those who tried to help me.

    Thanks smayer97 - I'll re-read since I haven't for a while, but I don't think there's anything in 2007 that I use that isn't in 2018 (although at first glance losing QuikMath is beyond annoying!). I only use it for registers and Income Statement reports.  I don't use the online banking or updating online with the bank or stocks or loans or any of those things.  But just so I am clear, I'm expecting that if I buy 2018 I would initially ask it to open a copy of my latest Quicken Data File and it will - including everything that's in it dating back to the first entry in 1993 & ALL the bank accounts in that file (except memorized reports).  Yes?  While it might look different won't those basics still be there (ie categories etc)?
  • Unknown
    Unknown Member
    edited July 2018
    HFG said:

    SALE on QUICKEN 2018! Tried to sign on 2 days ago and now getting unable to open file. Finally managed to open a 6 month old file. I gave up on 2007 and purchased the 2018. I really just use for the registers. FYI, Quicken.com has a sale, I think through July 6th. Deluxe was $49.99; now $29.99. Premier was $74.99; now $44.99. I was able to transfer my data up to the lost 6 months and down load online individual accounts for the last 3 months and reconstruct the other 2-3 months manually. Decided that even with the excellent help offered here, I am not technically literate enough to apply the suggestions. The Deluxe suits my needs. Just wanted to share the sale info for others in my same boat. Again, thanks for all those who tried to help me.

    Hi Arlene, yes it transferred ALL my records back to 1998, except for my own issue with the last 6 months. I had a separate issue earlier this week where I was unable to open my file at all! I finally managed to find and open a file saved in late January. I had to use that to migrate, as I was unable to find and open a more recent file. I was just grateful I didn’t lose all that old data. Once I migrated the data I had, I went online and downloaded internet records. They only gave me the last 3 months and I decided it would be easier, at least for me, to just reenter the 2-3 month gap. I then went back and disconnected the internet downloading as I prefer to just update manually. I did have to go on each account and check to display some columns I wanted, such as memo/notes. They did not show initially, but loaded once I chose to display that column. Hope that answers your question. I did notice that the info I downloaded from the internet had different categories, but if you currently have a file up to date, I don’t expect you will have any problem. My older entries were as originally entered.
  • smayer97
    smayer97 Quicken Mac Other SuperUser ✭✭✭✭✭
    edited July 2018
    HFG said:

    SALE on QUICKEN 2018! Tried to sign on 2 days ago and now getting unable to open file. Finally managed to open a 6 month old file. I gave up on 2007 and purchased the 2018. I really just use for the registers. FYI, Quicken.com has a sale, I think through July 6th. Deluxe was $49.99; now $29.99. Premier was $74.99; now $44.99. I was able to transfer my data up to the lost 6 months and down load online individual accounts for the last 3 months and reconstruct the other 2-3 months manually. Decided that even with the excellent help offered here, I am not technically literate enough to apply the suggestions. The Deluxe suits my needs. Just wanted to share the sale info for others in my same boat. Again, thanks for all those who tried to help me.

    Yes, all data should read in. That said, there is no true Income Statement report in QM2018 and any work-around may come close but depending on your needs may or may not be enough. 

    Note you do have a 30-day money back guarantee. So you can try it and see if it works for you.

    And don't forget to add your vote to any features you would want to see added back, like QuickMath and reports:  While you are at it, you may want to add your VOTE to related IDEAS found on the  Click on each underlined link, then follow the instructions to add your vote to more related ideas. Your VOTES matter!

    (If you find this reply helpful, please be sure to click "Like", so others will know, thanks.)

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  • Unknown
    Unknown Member
    edited September 2018

    So far, early reports suggest that QM2007 works with High Sierra. One exception that has surfaced is backups. 

    As reported in this thread and this thread, it seems that QM2007 generates error messages when trying to create an automated backup, refusing to create one. This has only been reported using the new APFS drive format so far. No reports have confirmed if the same problem is occurring with HFS+.

    Also, no reports have been made yet regarding manual backups using either the File > Backup to Disk... or the File > Save a Copy... menu option.

    (If you find this reply helpful, please be sure to click "Like", so others will know, thanks.)

    I seem not to be able to get to my recent Quicken file since updating to OS Mac High Sierra (while on Quicken 2007).  Can I update to Quicken 2018 and have some hope that I can find all my recent inputting -- or do I have to re-input all my 2017 tax data???
  • Unknown
    Unknown Member
    edited September 2018

    So far, early reports suggest that QM2007 works with High Sierra. One exception that has surfaced is backups. 

    As reported in this thread and this thread, it seems that QM2007 generates error messages when trying to create an automated backup, refusing to create one. This has only been reported using the new APFS drive format so far. No reports have confirmed if the same problem is occurring with HFS+.

    Also, no reports have been made yet regarding manual backups using either the File > Backup to Disk... or the File > Save a Copy... menu option.

    (If you find this reply helpful, please be sure to click "Like", so others will know, thanks.)

    Susan what do you mean by saying you can not "get" your Quicken 2007 file?
  • Unknown
    Unknown Member
    edited September 2018

    So far, early reports suggest that QM2007 works with High Sierra. One exception that has surfaced is backups. 

    As reported in this thread and this thread, it seems that QM2007 generates error messages when trying to create an automated backup, refusing to create one. This has only been reported using the new APFS drive format so far. No reports have confirmed if the same problem is occurring with HFS+.

    Also, no reports have been made yet regarding manual backups using either the File > Backup to Disk... or the File > Save a Copy... menu option.

    (If you find this reply helpful, please be sure to click "Like", so others will know, thanks.)

    I've been inputting tax data for the past 2 weeks into my Quicken 2007.  Each time I open it up, the data is still there (though each time I close it, it has a message saying that it can't do an automatic save).  I didn't realize I should do a separate file copy to assure I would not lose it.  Yesterday I opened Quicken 2007 and there was nothing there:  no recent file; no saved categories:  nothing.  I've looked through all my backup files under Documents and the last one was 2016.  So, all my work for the past two weeks has disappeared.  Not sure what's going on.  I upgraded to OS Mac Sierra just before I started this project of inputting my 2017 data and, yet, other than the message about no auto back up, everything was working fine until a few days ago.  I'm distraught that I'll have to go back and re-enter everything.  Also, I'm being told by Quicken Customer Support that they no longer support Quicken 2007, so they didn't have any useful solutions.  So:  where did all my work go?  And if I do buy Quicken 2018, would that help me find me data?  Or do I just give up and re-enter 10 hours' worth of data?
  • jacobs
    jacobs Quicken Mac Subscription SuperUser, Mac Beta Beta
    edited September 2018

    So far, early reports suggest that QM2007 works with High Sierra. One exception that has surfaced is backups. 

    As reported in this thread and this thread, it seems that QM2007 generates error messages when trying to create an automated backup, refusing to create one. This has only been reported using the new APFS drive format so far. No reports have confirmed if the same problem is occurring with HFS+.

    Also, no reports have been made yet regarding manual backups using either the File > Backup to Disk... or the File > Save a Copy... menu option.

    (If you find this reply helpful, please be sure to click "Like", so others will know, thanks.)

    Susan, if you can't find your data in a Quicken 2007 data file, then neither will Quicken 2018 most likely.

    Let's take a step back. First, did you rebuild your database indexes in Quicken 2007? The Quicken 2007 database is subject to various forms or corruption -- many of which can be repaired by letting it rebuild its indexes. Open the Accounts window, and press Command + Option + B. After it rebuilds, does any of your missing data re-appear?

    The lack of automatic saving is a well-documented issue with Quicken 2007 on a Mac running High Sierra where the hard drive has been reformatted to the new APFS Apple disk format. You should go to Preferences and turn off automatic backups; then you won't get that message any more. You just have to make sure you are manually making backups of your Quicken data file on a regular basis.

    Do you have any backups of your Mac data, such as Time Machines backups to an attached drive? If not, I would encourage you in the most urgent way to implement a backup strategy as soon as possible. Backing up your data can save you from loss of man hours of work, or irreplaceable data.
    Quicken Mac Subscription • Quicken user since 1993
  • smayer97
    smayer97 Quicken Mac Other SuperUser ✭✭✭✭✭
    edited September 2018

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  • jacobs
    jacobs Quicken Mac Subscription SuperUser, Mac Beta Beta
    edited September 2018

    So far, early reports suggest that QM2007 works with High Sierra. One exception that has surfaced is backups. 

    As reported in this thread and this thread, it seems that QM2007 generates error messages when trying to create an automated backup, refusing to create one. This has only been reported using the new APFS drive format so far. No reports have confirmed if the same problem is occurring with HFS+.

    Also, no reports have been made yet regarding manual backups using either the File > Backup to Disk... or the File > Save a Copy... menu option.

    (If you find this reply helpful, please be sure to click "Like", so others will know, thanks.)

    I somewhat regularly encounter an account in Quicken 2007 which appears to have lost data -- weeks or years -- and all returns to normal after re-indexing.
    Quicken Mac Subscription • Quicken user since 1993
  • smayer97
    smayer97 Quicken Mac Other SuperUser ✭✭✭✭✭
    edited September 2018

    So far, early reports suggest that QM2007 works with High Sierra. One exception that has surfaced is backups. 

    As reported in this thread and this thread, it seems that QM2007 generates error messages when trying to create an automated backup, refusing to create one. This has only been reported using the new APFS drive format so far. No reports have confirmed if the same problem is occurring with HFS+.

    Also, no reports have been made yet regarding manual backups using either the File > Backup to Disk... or the File > Save a Copy... menu option.

    (If you find this reply helpful, please be sure to click "Like", so others will know, thanks.)

    Yes, please clarify if you are dealing with data missing IN the data file or you are missing the entire file.

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  • Unknown
    Unknown Member
    edited September 2018

    So far, early reports suggest that QM2007 works with High Sierra. One exception that has surfaced is backups. 

    As reported in this thread and this thread, it seems that QM2007 generates error messages when trying to create an automated backup, refusing to create one. This has only been reported using the new APFS drive format so far. No reports have confirmed if the same problem is occurring with HFS+.

    Also, no reports have been made yet regarding manual backups using either the File > Backup to Disk... or the File > Save a Copy... menu option.

    (If you find this reply helpful, please be sure to click "Like", so others will know, thanks.)

    Hi all, you have been very nice to try to help.  I did the re-indexing steps (Per Jacobs) and it went through the process.  However, when trying to open any of my Quicken files that seem to be post-High Sierra installation, I still only get a blue file folder icon with a name (filed under Quicken Back Up files under Documents).  When I click on the file it shows a subfile "Contents."  I click on that and it shows a subfile:  "Messages."  Click on that and get a blank screen.  All seem to do that.  So, I'm left with some of the Quicken back up (pre-High Sierra Installation) that at least have my data from 2016 and most of the established accounts and categories.  However, all my inputting of 2017 is gone -- and to where?  I am going to upgrade to 2018 and see if that helps at all.  And, yes, I did a proper search for files and found the files, but, as I pointed out, they've been reduced to just "Content" and "Messages" that are blank.  I doubt that having a backup elsewhere would have helped.  I think this has to do with High Sierra wiping out my beloved Quicken.  Darn.
  • smayer97
    smayer97 Quicken Mac Other SuperUser ✭✭✭✭✭
    edited September 2018

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  • smayer97
    smayer97 Quicken Mac Other SuperUser ✭✭✭✭✭
    edited October 2018

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  • smayer97
    smayer97 Quicken Mac Other SuperUser ✭✭✭✭✭
    edited October 2018

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  • jacobs
    jacobs Quicken Mac Subscription SuperUser, Mac Beta Beta
    edited September 2018

    So far, early reports suggest that QM2007 works with High Sierra. One exception that has surfaced is backups. 

    As reported in this thread and this thread, it seems that QM2007 generates error messages when trying to create an automated backup, refusing to create one. This has only been reported using the new APFS drive format so far. No reports have confirmed if the same problem is occurring with HFS+.

    Also, no reports have been made yet regarding manual backups using either the File > Backup to Disk... or the File > Save a Copy... menu option.

    (If you find this reply helpful, please be sure to click "Like", so others will know, thanks.)

    Susan, simply upgrading to High Sierra shouldn't have affected your Quicken 2007 data file. The only known issue with Quicken 2007 on High Sierra is that the automated backups stop working. So, as @smayer97 suggests, the Quicken 2007 data file you were using should still be on your Mac somewhere. Not the backups, but the original Quicken 2007 data file -- the one you successfully entered your 2017 data into after you updated to High Sierra.

    I'm confused, because you said you can't find your Quicken file, but you also said you ran the re-indexing process; was that on a pre-High Sierra backup? If so, of course it won't bring back the data you entered recently, because you said you entered that data after upgrading to High Sierra. So I'm still curious about what happened to the Quicken data file you were using. Files just don't typically vanish into thin air. Have you searched for files ending in .qdfm? (Post back if you don't know how to do this.)
    Quicken Mac Subscription • Quicken user since 1993
  • Unknown
    Unknown Member
    edited September 2018

    So far, early reports suggest that QM2007 works with High Sierra. One exception that has surfaced is backups. 

    As reported in this thread and this thread, it seems that QM2007 generates error messages when trying to create an automated backup, refusing to create one. This has only been reported using the new APFS drive format so far. No reports have confirmed if the same problem is occurring with HFS+.

    Also, no reports have been made yet regarding manual backups using either the File > Backup to Disk... or the File > Save a Copy... menu option.

    (If you find this reply helpful, please be sure to click "Like", so others will know, thanks.)

    Hi Susan:  Usually by default the Quicken Backup Folder is here:

    Finder:Documents:Quicken 

    Or as others have suggested, go to new finder and put .qdfm in the search window for the whole.  Your Quicken file you've been working in must be there, unless you have it on an external drive that's connected.

    When you quit Quicken the latest file, the backups are usually named something like "1Susan.qdfm" (or whatever name you had for your entire Quicken file that has all your accounts in it.). Hope this helps.
  • smayer97
    smayer97 Quicken Mac Other SuperUser ✭✭✭✭✭
    edited September 2018

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  • Unknown
    Unknown Member
    edited October 2018
    Poobah17 said:

    Manual backup via File->Backup to Disk successful

    So far 2007 is working on High Sierra for me.  I have an older iMac with separate SSD and conventional hard drives.  The install is on the APFS SSD drive while my data files have always been on the bigger conventional hard drive.  Autosave is working and the files are readable.  Manual backups work to external drives and Time Machine.  Won't be using Mojave as computer too old for any more upgrades.  LK
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