Quicken for Mac 2018 v5.5.4 and Other 5.5.x Releases

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  • Craig in ER
    Craig in ER Quicken Mac Subscription Member ✭✭✭
    edited March 2018
    john2018 said:

    Stock transactions are not getting posted to the portfolio.  The portfolio market value is off by the same amount.

    I bought 2 new stocks and a mutual fund in 2 different accounts on 3/6, both @ Fidelity.    The buys show up in transactions, but not in the portfolio.   The workaround of adding a 0 $ buy of the same stock and then erasing the temporary manual transaction entry and the automatic shadow entry at the bottom of the register still corrects the problem. 

    Version 5.5.4 (Build 55.21598.100)  on macOS 10.13.3

    This is exactly the behavior I am experiencing with one exception.  When I create a dummy transaction the Share Balance column does populate with a new share balance for the dummy transaction.  The dummy transaction does cause the share balance to populate for the real transaction and the portfolio share amount gets updated as well.  This is a very disconcerting bug that gives us false data and thus false assumptions and decisions.  Quicken needs to fix this ASAP!
  • Craig in ER
    Craig in ER Quicken Mac Subscription Member ✭✭✭
    edited March 2018
    john2018 said:

    Stock transactions are not getting posted to the portfolio.  The portfolio market value is off by the same amount.

    I bought 2 new stocks and a mutual fund in 2 different accounts on 3/6, both @ Fidelity.    The buys show up in transactions, but not in the portfolio.   The workaround of adding a 0 $ buy of the same stock and then erasing the temporary manual transaction entry and the automatic shadow entry at the bottom of the register still corrects the problem. 

    Version 5.5.4 (Build 55.21598.100)  on macOS 10.13.3

    Further comment.  Since the total shares in the portfolio are not being updated because of this bug it throws the entire portfolio $ totals and net worth completely out of whack until we force a share total update using the work around mentioned previously.  Again, false, inaccurate data could lead to inappropriate financial decisions.  This bug should get priority attention.
  • Craig in ER
    Craig in ER Quicken Mac Subscription Member ✭✭✭
    edited March 2018

    Since Quicken Deluxe for Mac 5.5.4 upgrade "Share Balance" column for individual securities is no longer calculating and displaying.  Here are the details.  I have an investment account that holds individual stocks.  I have the "Shares" column and the "Share Balance" columns displayed in the "Transaction" register view.  When a security is bought or sold the "Shares" column shows the number of shares purchased or sold.  The "Share Balance" column shows the new amount of total shares of that security I now own.  This has worked just fine until I upgraded to 5.5.4.  Since the upgrade the "Share Balance" column is blank.  The "Share Balance" data does display for all transactions that occurred BEFORE I upgraded to 5.5.4.  All transactions I download after the upgrade no longer calculate and display data in this column.  Is this a bug?  Is it a new feature?  Did I miss something in the upgrade release notes?  Anyone else seeing this issue?  I sure would like to get this data back!
    BTW a couple of my accounts (all at the same institution) show the current "Share Balance" in the column but most do not.

    There is one more workaround for this bug rather than adding a dummy transaction.  Open the transaction for editing such as double clicking on it or right click select "Edit".  Then edit the transaction by adding a digit to the end of the number of shares transacted and clicking save.  The Share Balance amount will then update in the register.  You then have to go in and remove that digit so your shares are correct and save again.  So, for example I sold 9.254 shares of XYZ.  I edited this to 9.2541 and saved.  The share balance updated.  i then went back and removed the 1 and saved again.  Adding a 0 does not work.  Tedious but works until they get this bug fixed.
  • Unknown
    Unknown Member
    edited March 2018

    Marcus and the Mac guys-- I am not able to enter passwords to my Schwab accounts supposedly to the keychain and update any transactions or prices.  I reenter the passwords and transactions and prices still do not update.  I have done 2 reboots with the same result.

    There is a bug in the Mac Quicken Deluxe 2018.  Heres how to replicate;
    Enter a transaction and make it an account to account transfer as the category.  
    Leave the program, and relaunch.  
    Use the same Payee so that it comes up as a remembered transaction, with the transfer as the category.  Now go and change the category to an actual category, and hit enter.
    The transaction will be recorded twice, once in that register as a category transaction, and it will also appear in the to: transfer account as a transaction.
  • Unknown
    Unknown Member
    edited August 2018
    There is a bug in the Mac Quicken Deluxe 2018.  Heres how to replicate;
    Enter a transaction and make it an account to account transfer as the category.  
    Leave the program, and relaunch.  
    Use the same Payee so that it comes up as a remembered transaction, with the transfer as the category.  Now go and change the category to an actual category, and hit enter.
    The transaction will be recorded twice, once in that register as a category transaction, and it will also appear in the to: transfer account as a transaction.
  • smayer97
    smayer97 Quicken Mac Other SuperUser ✭✭✭✭✭
    edited March 2018

    Marcus and the Mac guys-- I am not able to enter passwords to my Schwab accounts supposedly to the keychain and update any transactions or prices.  I reenter the passwords and transactions and prices still do not update.  I have done 2 reboots with the same result.

    Yes, QMac has the unique ability to allow a transaction to be both a Transfer AND be categorized also, something that other versions of Quicken cannot do (QM2007 and earlier or QWin). 

    BUT the problem is with the use of the Preference "Allow creation of linked transfers using the category field" AND not having the Transfer field showing:

    image

    When this features was introduced in QM2017 v4.3 (just over a year ago), it was so you could use the Category field to enter transfers WITHOUT the need to have the Transfer field visible. 

    The problem is that the developers did not correctly handled this very use case correctly, where a transaction that was once a recorded as a transfer is reused but when the user reuses that transactions, the user has no clue that the Transfer field is filled in AND provides no way provides no way to remove the transfer without making the transfer field visible, thereby defeating the very purpose of the new feature.

    The work-around is to make the Transfer field visible and remove that info.
    BUT I also strongly suggest that you use the Report a Problem menu option to submit this issue to the developers to provide a better means of handling this situation. The more report this problem the more likely they are to try to do something to fix it.
     
    (If you find this reply helpful, please be sure to click "Like", so others will know, thanks.)

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  • smayer97
    smayer97 Quicken Mac Other SuperUser ✭✭✭✭✭
    edited March 2018

    There is a bug in the Mac Quicken Deluxe 2018.  Heres how to replicate;
    Enter a transaction and make it an account to account transfer as the category.  
    Leave the program, and relaunch.  
    Use the same Payee so that it comes up as a remembered transaction, with the transfer as the category.  Now go and change the category to an actual category, and hit enter.
    The transaction will be recorded twice, once in that register as a category transaction, and it will also appear in the to: transfer account as a transaction.

    See reply above:
    https://getsatisfaction.com/quickencommunity/topics/quicken-for-mac-2018-v5-5-4-and-other-5-5-x-rele...

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  • John Morrow
    John Morrow Member ✭✭
    edited March 2018

    There is a bug in the Mac Quicken Deluxe 2018.  Heres how to replicate;
    Enter a transaction and make it an account to account transfer as the category.  
    Leave the program, and relaunch.  
    Use the same Payee so that it comes up as a remembered transaction, with the transfer as the category.  Now go and change the category to an actual category, and hit enter.
    The transaction will be recorded twice, once in that register as a category transaction, and it will also appear in the to: transfer account as a transaction.

    Just being hit by this bug. This should really be fixed because it is so unsafe.
  • John Morrow
    John Morrow Member ✭✭
    edited August 2018
    A couple of issues with loans :
    • Changing the date of the Loan Opening Balance transaction duplicates the transaction (they have different amounts though).  This is very confusing. This should either not be possible, or simply change the date and not create a new transaction.
    • When you edit the LOB to make it a transfer, go to the other side of the transfer and change the date of the other side, the link between the LOB and the other side suddenly breaks. I.e. the LOB no longer shows as a transfer. (But the other side still does - weird !) Again, this should either not be possible or work as expected.
  • John Morrow
    John Morrow Member ✭✭
    edited October 2018
    Am I really missing something obvious, or is there no easy way to go to the other side of a transfer ? I mean like right-click menu and select Go To Transfer ?

    The only times I ever viewed such a menu, was when I wanted to edit one side of a transfer and QM suddenly pop-up a window saying: "This transaction is locked, please go to transfer."

    Why is one side locked BTW? This seems weird and unlike what I was used to before. To me, both side should be editable either way.
  • John Morrow
    John Morrow Member ✭✭
    edited March 2018
    I just came across the following bug:
    1. All transactions, type something in the search box.
    2. Preferences, change transactions display from Short to Long.
    3. Go back to All transactions. The display has been updated and most transactions show a Long category, but some do not.
  • smayer97
    smayer97 Quicken Mac Other SuperUser ✭✭✭✭✭
    edited March 2018

    Am I really missing something obvious, or is there no easy way to go to the other side of a transfer ? I mean like right-click menu and select Go To Transfer ?

    The only times I ever viewed such a menu, was when I wanted to edit one side of a transfer and QM suddenly pop-up a window saying: "This transaction is locked, please go to transfer."

    Why is one side locked BTW? This seems weird and unlike what I was used to before. To me, both side should be editable either way.

    There is a little arrow near the Transfer field to take you to the other side IF the field is visible...but if you use the Category field as a shortcut to enter transfers, it likely is not. 

    You can add your VOTE to Add Keyboard Shortcut to Jump to Other Side of Transfer Transaction.

    First, click on the underlined link above to go there, then click VOTE at the top of THAT page, so your will vote count for THIS feature and increase its visibility to the developers by seeking to have the features you need or desire end up in the latest version.

    While you are at it, you may want to add your VOTE to related IDEAS found on the 
    List of Requests for Data Entry and Usability Options and Features. Click on the underlined link, then follow the instructions to add your vote to more related ideas. Your VOTES matter!

    (If you find this reply helpful, please be sure to click "Like", so others will know, thanks.)

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  • John Morrow
    John Morrow Member ✭✭
    edited March 2018
    There's an issue with CSV exported reports. The file does not open well in Excel. When UTF-8 characters are present, they show as gibberish (see screenshot below).

    image

    Re-saving the file as UTF-8 with BOM seems to fix the issue. But this has to be done manually and is clearly not a long term workaround.

    @marcus, this probably rings a bell from your previous life...
  • John Morrow
    John Morrow Member ✭✭
    edited March 2018
    There is another issue with CSV exported reports. Amounts show up in at least three different columns. This makes it impossible to post-process.

    See example below:

    image
  • John Morrow
    John Morrow Member ✭✭
    edited March 2018

    Am I really missing something obvious, or is there no easy way to go to the other side of a transfer ? I mean like right-click menu and select Go To Transfer ?

    The only times I ever viewed such a menu, was when I wanted to edit one side of a transfer and QM suddenly pop-up a window saying: "This transaction is locked, please go to transfer."

    Why is one side locked BTW? This seems weird and unlike what I was used to before. To me, both side should be editable either way.

    Yes I do use the Category field as a shortcut. I've just voted (and on a couple of other features also).
  • John Morrow
    John Morrow Member ✭✭
    edited March 2018
    Whilst I'm at exported reports, is there any way to just have a list of transactions, without any subtotal ? I would like to be able to post-process in Excel with PivotTable and subtotals get in the way.

    Am I missing something obvious?
  • jacobs
    jacobs Quicken Mac Subscription SuperUser, Mac Beta Beta
    edited March 2018

    Am I really missing something obvious, or is there no easy way to go to the other side of a transfer ? I mean like right-click menu and select Go To Transfer ?

    The only times I ever viewed such a menu, was when I wanted to edit one side of a transfer and QM suddenly pop-up a window saying: "This transaction is locked, please go to transfer."

    Why is one side locked BTW? This seems weird and unlike what I was used to before. To me, both side should be editable either way.

    John, I user the Category field as a shortcut for data entry, but I still make the Transfer column visible in registers. Make it as narrow as it will allow, and it won't take up much screen real estate -- yet it gives you a visual cue that there is a transfer, and gives you the arrow when you hover over the transfer column to jump to the other side of the transfer.

    I'm not sure what you mean about transfers being locked. You can edit either side of a transfer  transaction, and it will change the other side because they are linked transactions. This makes sense to me, and seems the way it should work. If it allowed you to change the amount on one side without affecting the other side -- especially if you weren't even aware it was a transfer -- I think that would create all sorts of problems. You can always remove the transfer from one side of a transaction if you want; it will make the other side of the transfer vanish, but you can go back to the other account and manually add a non-transfer transaction if that's what you want.
    Quicken Mac Subscription • Quicken user since 1993
  • John Morrow
    John Morrow Member ✭✭
    edited March 2018

    Am I really missing something obvious, or is there no easy way to go to the other side of a transfer ? I mean like right-click menu and select Go To Transfer ?

    The only times I ever viewed such a menu, was when I wanted to edit one side of a transfer and QM suddenly pop-up a window saying: "This transaction is locked, please go to transfer."

    Why is one side locked BTW? This seems weird and unlike what I was used to before. To me, both side should be editable either way.

    Thanks @jacobs, I will add Transfer column as you suggest. It seems odd to me, coming from another piece of software, including a very old version of Quicken, that transfers and categories are not one and the same thing. But I can see the benefit very much.

    Loan transactions have a tendency to be locked on one side, for no obvious reason to me. If you can edit one side, why couldn't you be able to edit the other as well? It sounds like the (QE?) programmer completed one part of the code and not the other.
  • John Morrow
    John Morrow Member ✭✭
    edited August 2018
    For a loan already in place, how can I:
    1. change the Interest category, and
    2. set a category for the Principal (it was set as a Transfer by the loan wizard)
    for future transactions?

    The obvious place to go is the Scheduled Transaction for the loan, but it is greyed out and cannot be changed.

    image

    A backup solution is the Loan/Edit Payment Terms wizard. But it allows to do 1. only, not 2.
  • John Morrow
    John Morrow Member ✭✭
    edited March 2018
    All Transactions/Transactions, how does QM infer how many scheduled transactions to display?

    It does not show all and probably should (why limit the list to a subset when you've come all this way to, precisely, see all transactions ?). 

    The Settings button is greyed out, so there is no possibility to change change the "Account/Scheduled Transaction" option (unless I am missing something).

    It's as if QM was inferring the number of scheduled transactions to display from one of the accounts included in the list. Maybe the one that was selected previously? Maybe settling on the lowest common denominator?
  • John Morrow
    John Morrow Member ✭✭
    edited March 2018
    Here is another bug:
    1. %I to open the Transaction Info window
    2. move to the category field
    3. start typing
    4. the Category selection popup opens BEHIND the Transaction window
    image
  • John Morrow
    John Morrow Member ✭✭
    edited March 2018

    All Transactions/Transactions, how does QM infer how many scheduled transactions to display?

    It does not show all and probably should (why limit the list to a subset when you've come all this way to, precisely, see all transactions ?). 

    The Settings button is greyed out, so there is no possibility to change change the "Account/Scheduled Transaction" option (unless I am missing something).

    It's as if QM was inferring the number of scheduled transactions to display from one of the accounts included in the list. Maybe the one that was selected previously? Maybe settling on the lowest common denominator?

    Oops, please forget about this. I was filtering transactions using the search bar.
  • John Morrow
    John Morrow Member ✭✭
    edited March 2018
    Reports, the Transfer column sometimes shows "1 transfer" instead of the Account name :

    image

    This happens for split Transactions. I don't think it should, because the report shows only one of the split lines (the one with the transfer), not the transaction that the split line is part of.

    Here is the corresponding split transaction:
    image
  • John Morrow
    John Morrow Member ✭✭
    edited March 2018

    Whilst I'm at exported reports, is there any way to just have a list of transactions, without any subtotal ? I would like to be able to post-process in Excel with PivotTable and subtotals get in the way.

    Am I missing something obvious?

    @RickO, this works great !
  • John Morrow
    John Morrow Member ✭✭
    edited March 2018

    Here is another bug:

    1. %I to open the Transaction Info window
    2. move to the category field
    3. start typing
    4. the Category selection popup opens BEHIND the Transaction window
    image
    @RickO, it appears I was still on 5.5.4 and the issue is gone in 5.5.5 it seems. I'm sorry for the trouble.
  • John Morrow
    John Morrow Member ✭✭
    edited March 2018
    Report > Export > Copy to clipboard, cents are cutoff when pasting in Excel and currency is Euro.

    Excerpt from the report:
    image

    Excerpt from Excel for the same transactions (after copy & paste):
    image
  • John Morrow
    John Morrow Member ✭✭
    edited March 2018

    There's an issue with CSV exported reports. The file does not open well in Excel. When UTF-8 characters are present, they show as gibberish (see screenshot below).

    image

    Re-saving the file as UTF-8 with BOM seems to fix the issue. But this has to be done manually and is clearly not a long term workaround.

    @marcus, this probably rings a bell from your previous life...

    This is worse than I imagined. The above was generated from Reports > Category Summary and the file type is UTF-8 (with no BOM).

    But Reports > New Report > Transaction report > Time > Export to CSV, will generate... an ASCII file ! UTF characters are gone, and so are cents ! Oh, dear !
    ,,"12/12/2017","Cr\351dit Lyonnais","Cr\351dit Logement","Frais Caution","","","Aquaverde","768\240"
  • John Morrow
    John Morrow Member ✭✭
    edited March 2018

    Report > Export > Copy to clipboard, cents are cutoff when pasting in Excel and currency is Euro.

    Excerpt from the report:
    image

    Excerpt from Excel for the same transactions (after copy & paste):
    image

    Yes it does happen when I export to CSV. See my earlier post on UTF-8, to which I've just added an additional comment. (I don't know how to cross-reference posts.)

    And the cents are gone in any text editor, including Word.

    BTW, is there any way to just see new posts rather than refreshing and navigating the page to see what's new?
  • John Morrow
    John Morrow Member ✭✭
    edited March 2018

    Report > Export > Copy to clipboard, cents are cutoff when pasting in Excel and currency is Euro.

    Excerpt from the report:
    image

    Excerpt from Excel for the same transactions (after copy & paste):
    image

    I see. Here's the link to the other post: UTF-8.
  • smayer97
    smayer97 Quicken Mac Other SuperUser ✭✭✭✭✭
    edited March 2018

    Am I really missing something obvious, or is there no easy way to go to the other side of a transfer ? I mean like right-click menu and select Go To Transfer ?

    The only times I ever viewed such a menu, was when I wanted to edit one side of a transfer and QM suddenly pop-up a window saying: "This transaction is locked, please go to transfer."

    Why is one side locked BTW? This seems weird and unlike what I was used to before. To me, both side should be editable either way.

    I like the approach in 2)....clean with visual cue of transfer without the Transfer column and ability to edit either one in the same field.

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