R52.33 - Unable to open data file on first try - then opens after pointing to file (edit75)
Answers
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Forgot one thing…I can get the file to open if I use the backed up file, stored on a different server.
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check that last comment…I am no longer able to open any Quicken files.
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I'm also using Quicken Classic (build 27.1.53.16 version R53.16). I very recently purchased a new computer and started experiencing the same exact thing as you since adding Quicken to the new computer. Like you, I just close and reopen and it starts fine. I really can't add any more. Just wanted to say I have this problem. I've wondered if I might not have downloaded and or uploaded the files correctly. It seems strange that it opens fine 2 or 3 times in a row then it won't. Close, reopen, then repeat. I might add my new computer is Windows 11.
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I downloaded the patch and carefully followed the instructions posted by Quicken Anja on 11/29/2023. Quicken could not open my data file afterwards. The exact path for my Quicken data file is D:\Users\steve\OneDrive\Quicken Files\2023SteveLisa.QDF.
Quicken is installed here: D:\Program Files (x86)\Quicken.
The version of my qw.exe file is: 27.2.63.19.
I am running Windows 11 Home, version 22H2, OS Build 22623.891, Windows Feature Experience Pack 1000.22637.1000.0, on a 64-bit system.
When Quicken opens, I get a pop-up error box that says: "Quicken is unable to open the data file: D:\Users\steve\OneDrive\Quicken Files\2023SteveLisa.QDF. For assistance, contact Customer Support. Choose Help menu > Product and Customer Support."
When I click OK, I get a 2nd pop-up error box that says: "Unable to open selected file."
Previously when this happened, I was able to try opening the file a 2nd time and it would open. Or, I could close Quicken, open File Manager, and double-click on my Quicken data file and it would work. However, now I get the error message mentioned every time, no matter how I try to open it.0 -
I had previously installed the patch, and from subsequent request removed the file password. The file did open successfully once after that but since, I have the same issues with no file password and need to pause OD to open the file. If I move the file to a folder not under OD, everything works as expected, however then I am not able to share the file with my wife via OD.
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My Quicken program opens but it still cannot open the Quicken file unless I pause OneDrive. I applied the patch that was recently released hoping to fix this but, nope. Still the same issue.
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I am also still having the same issue. If the solution is to remove our password from our Quicken file, that is unacceptable.
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@JL134, the workaround is to pause OneDrive before starting Quicken.
Quicken Subscription HBRP - Windows 100 -
I also use OneDrive like most people and am having the same issue. I am running R53.16, Build 27.1.53.16. I have to close and restart Quicken and then it opens. Sometimes it takes a few tries. I have been backing up whenever this happens just in case. I have Validated the file twice and just tried Rebuild investing lots. I'll report this to Support in hopes that someone can have a look at this.
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Everyone having this issue should use the Give Feedback link in OneDrive settings to let Microsoft know about the issue. I doubt Quicken alone can fix this and Microsoft won't give it much thought unless users complain.
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I have this recurring problem that when I try to open QDF I get an "Unable to open file…".
It happens almost every time I attempt to open the file. I have to validate the file to have any chance of opening it. I've even had to go back and do a recovery. I've been using Quicken for as long as I can remember. Never had this problem.
I went to the Quicken WEB and ended up relocation Quicken.EXE from the WEB. Didn't change anything.
[Merged Post]
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Known problem:
[Merged Post]
Quicken Subscription HBRP - Windows 100 -
PSA: I FOUND A WORK AROUND!
I'm not sure if anyone else posted this, but the work around is simple: pause OD sync (or pause it for 2 hours vs. total pause), use Quicken, exit, restart OD sync (or let the two hours expire) and press on. I thought about re-enabling OD as soon as I loaded the Quicken file, but with this weirdness going on, I don't know what unintended consequences that will create. Hope this helps someone else aside from me!
:)
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[Removed - Profanity] onedrive is the problem.
I have other apps that also fail now and I still have not figured out how to get my critical data back.
I never authorized onedrive to steal all the files off my computer and hide them from the apps on my computer.
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Hello All,
We have a new build that we'd like you to install:
https://assistant.quicken.com/patch/QW27.1.53.22fullMPatch.EXE
Please report if there are any changes/if the issue is resolved.
Thank you!
-Quicken Anja
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Link gives Not Found error.
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I get a file not found error when attempting to download the patch from the link provided.
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It appears the patch url is incorrect. My guess is that it should be … fullMPatch.EXE (with 2 L's in Full).
Please verify and correct.
QWin Premier subscription0 -
Thanks, @Jim_Harman - I've updated the link: https://assistant.quicken.com/patch/QW27.1.53.22fullMPatch.EXE
Quicken Kathryn
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I can confirm that it works for me. I opened Quicken 5 time in a row without a problem.
However, given the patch numbering (27.1.53.22 vs 27.2.63.19) it seems the fix is to revert to an earlier version of Quicken.
Frank
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Downloaded and installed only to get this error on restarting immediately after the install.
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After exiting Quicken, then pausing OneDrive, the file opened successfully. My file is not password protected. So, for me, this latest patch didn't work.
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After a second attempt of stopping Quicken, resuming OD sync, the file did open with this patch installed. I was able to do so a couple of times. The Version is R53.22 build 27.1.53.22 on Windows 11.
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Hello @franks59,
Thanks for confirming! The prior patch you were using has a different numbering sequence because it was a test build.
Thank you!
Quicken Kristina
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The latest patch (really uninstall/reinstall) did not work for me. R53.22, Build 27.1.53.22. After pausing OneDrive, it opened as expected (except I had to sign in again to Quicken)
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Ah! Thanks.
Frank
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The update didn't help.
Here is the path to my Quicken data file: C:\Users\greg\OneDrive\Documents\Quicken
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Unfortunately this morning, the file again would not open without pausing OD with the latest patch update 😒
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It's December 6. Quicken has been upgraded to ver. 53.16 and OneDrive is now ver. 23.226.1031.0003 but the problem of the Quicken file failing to open on the launch persists. Opening the same file from the File menu in Quicken works. But after that, Quicken prompts for a sign-in before opening the password vault for the one step update. If the file opens on the launch, which happens once out of 4-5 uses, there's no prompting to sing into Quicken.
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I've been following this thread and notice everyone seems to have this problem with OneDrive saved Quicken files. My Quicken data file; however, is saved on my C:, not OD and I've had this problem 2-3x this week. I quickly got around this by opening the file through the prompts to open a quicken file and hasn't happened in the last few days, but this problem (even if infrequent) does not seem 100% OneDrive-based file dependent.
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