Barclays Bank Accounts not downloading

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Comments

  • AllCourt
    AllCourt Quicken Windows Other Member ✭✭

    Thanks, ngc1234. I just checked this discussion and saw your comment, so I figured I'd give it a try. It worked! I was able to reconnect my Barclays account to download transactions. I tried a day or two ago with no success.

  • flyfishertn
    flyfishertn Member ✭✭

    I just tried … Dec 10, 2024 and get the same tired error … Care Code: FDP-163 … any specifics on what you did to make it work ngc1234?

  • gmk3
    gmk3 Quicken Windows Subscription Member ✭✭✭
    edited December 10

    No change for me. Connect failed with the same error. Further, downloading a .qfx file from their website also produces the same error (if you look at the file contents, it still refers to "DemoBank"). It's pretty much a moot point for me, now. This has gone on way too long. I've transferred almost all my balance out to another bank that does connect properly. I'll probably close the account later this week.

  • cowguy
    cowguy Quicken Windows Subscription Member ✭✭

    Barclay has linked and is syncing fine now. You'll need to go back to the original email (i received mine 10/31/24) and follow the prompts to set and verify a new login. I also had to reset the account. YMMV. Best.

  • Hal Barron
    Hal Barron Member ✭✭

    It now works for me. I couldn't find the original email, so I added a new Barclay's account on Quicken. Quicken asked if I wanted to link that new account to my old Barclay's account on Quicken and I said yes. All is working as it should. Finally!

  • gmk3
    gmk3 Quicken Windows Subscription Member ✭✭✭

    I created a new logon some time ago following the instructions in the original email, and have been using that to access the account on the new URL. Still receiving the same errors from Quicken: CC-502 and CC-511. Just requested that Barclays close the account, so as soon as they EFT out the small balance that's left, it'll no longer be an issue.

  • RWStarkey
    RWStarkey Quicken Windows Subscription Member

    Works fine now. You *do* have to have followed previous instructions from their changeover email.

  • flyfishertn
    flyfishertn Member ✭✭

    Notice that those having success are quicken windows users … I'm running the Mac version … I set up the new login a LONG time ago after Barclays combined their cards and online savings accounts … I've disconnected my account in quicken and tried to connect just now and get the following:

  • Quicken Jasmine
    Quicken Jasmine Quicken Mac Subscription Moderator mod

    Hello All,

    This issue is still ongoing as our teams work to investigate and reach a resolution. You can follow the link provided by @Quicken Kristina where you can bookmark the alert to remain up to date on any new information that is received.

    I apologize for the frustration and inconvenience caused in the meantime.

    -Quicken Jasmine

    Make sure to sign up for the email digest to see a round-up of your top posts.

  • RWStarkey
    RWStarkey Quicken Windows Subscription Member

    Flyfishertn - try a total new account setup and choose barclay us bank, not the Delaware one.

  • flyfishertn
    flyfishertn Member ✭✭

    Yes … I've done that also .. no luck … thanks

  • RWStarkey
    RWStarkey Quicken Windows Subscription Member

    Ugh. Must still be something on the Mac side.

  • Cindy
    Cindy Member ✭✭

    We have six accounts at Barclay's. When I re-link or add a new account for Barclays, it only shows our individual savings accounts, not the joint and not the CDs. So for people who only have one account, the download might be working but for us it isn't. I hope this gets fixed soon!

  • ngc1234
    ngc1234 Quicken Mac Other Member ✭✭

    Not for me — as I said, I am running on a Mac. I did have to remake a new login to do it.

  • Quicken Jasmine
    Quicken Jasmine Quicken Mac Subscription Moderator mod

    Hello All,

    Thank you for coming to share and update us!

    -Quicken Jasmine

    Make sure to sign up for the email digest to see a round-up of your top posts.

  • jkoppelm
    jkoppelm Quicken Windows Subscription Member

    Similar to Cindy, I have two accounts (Savings and CD). I can now connect, but it only finds the Savings account. No sign of the CD, in spite of deactivating and removing the Bank and Account information from the General tab.

    I'm happy to see some progress, but there is obviously still a bug.

  • flyfishertn
    flyfishertn Member ✭✭

    Barclays is still screwed up but I'm getting a different error this morning … 2 months now and counting …

  • TAS467
    TAS467 Quicken Windows Subscription Member ✭✭

    Same here - still getting screwed. This is ridiculous considering the price of an annual Quicken subscription. "We apologize for the inconvenience" doesn't cut it anymore.