Barclays US - New Website

That's helpful. I wonder if the issue is limited to Barclays online savings accounts (while CC accounts are not affected)? The OP didn't indicate which type of account he/she has. Nor whether they could log in to their Barclays account (as distinct from trying to connect via Quicken).

After almost an hour on hold with Barclays, I hung up. Thankfully, I don't need to access the $$ today, so I'll try to log in, directly to Barclays US, tomorrow. Only after I can do that, will I try to connect via Quicken.

Sames as others, Quicken started returning a CC-503 error for me this morning for Barclays US. I have only a Savings account there, and have no idea if this issue is relevant for Barclays credit card customers. I don't believe, at this time, this is a Quicken issue. At least not yet.

Barclays has been announcing a forthcoming Web and Mobile App change for US customers. They stated that they would send an email when these changes went live. But they did not, and they went live today. With new logins.

When attempting to do a web signin, Barclays re-directs to a screen where you re-establish your credentials, changing both user name and password. While I was able to do so, I am getting subsequent error messages. So I can sign in successfully (using savewithbarclays.com) with new credentials, but each time I do so, I have to again type SS# and birthdate each time, then use new signin and password - a big glitch on their side). It also gives me an error message to "call in" and verify my account info. So I did. What a joy. 20 minutes on hold and a Barclays csr confirming that they are experiencing glitches with the transition, etc. And to ignore that error message. But I presume the same transition, and error sequences, could easily muck up any existing EWC Quicken connection today.

My plan is to sit on this until next week, when Barclays fixes their transitional glitches, and then try to reestablish a Quicken connection. Until then, at least I can eventually sign in manually via web (and presumably app). Actually today's phone experience with Barclays was so bad that, before I work on getting Quicken communicating with Barclays again, I have to first reevaluate leaving Barclays anyway. I'm giving Quicken a pass on this one.

I have both a barclays credit card and savings account, and for each previous website had a different username and password. To login via the browser or barclays mobile app now I only use the credit card site and login credentials.

With my Quicken (for Mac) like everyone else my credit card account is still updating correctly, but the savings account connection is failing with errors: CC-503 & INVALID_CREDENTIALS (FDP-103).

I tried to refresh the Barclays card connection to see if the savings account would show up, it did not.

I tried to use my credit card login credentials with the savings account connection to see if it would somehow work, it did not.

I too can't access the new website for Barclay. I have a slightly different scenario. I had and online savings account with Barclay online savings. They notified me that they will be consolidating all accounts to the primary Barclay account at some point and that happened today. I tried to login to the online savings site and it went to the Barclay primary site. It also indicated I used an invalid userid and password. Not what I expected. After a few attempts I found out that I must have had an account with Barclay primary site at some point with a different userid. Using this new ID and a new reset password I got access to my data that use to on the online savings account website.

Now I wanted to create a new savings account on Barclay and did so successfully. However when I try to register this account in Q I get a cc-511 error. I think the error is really caused by Barclay, Any thoughts?

I plan to just wait a few days and try again.

I can reproduce this consistently several ways. My wife has a couple of credit cards from Barclays and I can download those accounts; this hasn't changed, however both of us are no longer able to use our Barclays savings logins. Yes, they sent a message saying they were changing the login and spouting praise about their new system but those messages also said they would send another about how to deal with the change. The second messages did not ever arrive.

After some experiment we determined that my wife could still access the savings a/c but with her CC login (the "American Express" one, or something like that - they have a banner at the top of their web pages). I was able to set up a "new" login for the savings account but that didn't help. I tried swapping to my wife's login for the savings a/c downloads and that didn't work. I tried using my "new" login and that didn't work.

The quick solution is to use the online login to transfer the savings account to some other bank but I don't want to do that because Barclays rates have been consistently better than those from US banks, generally comparable recently with the short-term TBill rates (which are higher than the long term rates.)

Barclays have fixed a lot of stuff recently with their savings accounts; we swapped to using the savings account to settle CC balances (so we get up to 25 days of interest on our balances) but with this change I'm starting to lose confidence in Barclays again. Quicken… well I lost confidence years ago but they have a monopoly.

I too reported the issue and sent the logs

Just checked my Barclays credit card account at cards.barclayscardsus.com . Logged in just fine. I ran a Quicken update on the account and it worked just fine too. FYI.

Same problem. I called Barclay's three times (on hold the first time for 45 minutes) the woman on the phone a) didn't know what Quicken is - said I can only use the APP, so after I got through that (and some testiness from her) she put me on hold and directed me to download the txs with a csv, etc. When I explained that Quicken should connect and download - her answer was " well this is the only way to do it" "I am trying to help you" I hung up in frustration. I called Quicken (super nice support people) who did some troubleshooting, but in the end said I need to wait 48 hours. I called Barclay's AGAIN and got a somewhat knowledgeable person who checked to see if my account was locked (it is not) and suggested trying the other bank listings as now the savings account is through their card site. I have changed my password etc. for their new system , but Quicken doesn't connect with any of their listings for Barclays. I too am getting sick of them for many reasons.. My mother is 94 and uses her iPhone (amazingly) to access her banking etc. She can never get into the account, for one problem or another and it is just so frustrating to deal with them. there are so many other high interest accounts, i am tempted to move my money. Ok, I will stop venting. The bottom line is that I will wait for 48 hours - and see if letting both companies know there is an issue will resolve this.

Pretty sure I will pull that plug tomorrow (migrating gradually until year-end). Leaning towards Amex, because I have confidence in their customer service quality/accessibility, website and Quicken compatibility. Based on my experiences from the credit card side. Not the highest rate, but good enough for my needs. Every company has occasional issues, but my concern stems more from the extreme low quality of my Barclays phone interactionm, inordinate phone wait times, and certain continuing less-critical website issues.

The attraction of Barclays is that the Savings Account rate. Over the period of time I've had a savings account, since February 6, 2013, I've had it because it offered rates that were comparable or better than the short-medium term CD rates without the tie-in. This applies to Barclays CD rates too! Initially the account was limited to 6 transfers/month (IRC) but recently the customer service deny all knowledge of this and we have been able to pay credit card bills automatically from the savings account (so we get 25 days interest on the payment).

Recently, approximately since start-of-COVID, the short term TBill rates have been more attractive as well as being tax-advantaged (no state tax) but short term bills or CDs are so much more effort to manage.

This makes the alternatives difficult to find; we've used online banking accounts with apparently favourable rates only to find that they rapidly become unfavourable and, to make it worse, the customer support and Quicken support really is terrible.

Barclays isn't very good at the online stuff but they were not totally awful until Friday. Maybe they can pick the ball up again and totter around with it like before Friday. Maybe their rates are no longer competitive. At present they've done more harm to their business in the last few days than all the good they did in the last few years.

Quicken, however, needs to offer real-time support for issues like these. Pundits (I assume employees, but the way customer support is done these dways who knows) offering no information or information that was already been disproved and a program that suggests things will be fixed in a few hours when it's already been a few days reek of the monopoly.

Time for Quicken to offer a real-time pane on the app which shows the current state of the online financial institution connections and have several employees updating that the instant they know something is broken. Online backup? Seriously?

In addition to Barclays - which we use as an emergency fund - we have HYSA accounts at American Express and Capital One. No real problems with either, although there were some temporary issues for Amex during its recent site overhauls. I would not consider a HYSA that doesn't offer Quicken connectivity. I also manage my mother's financial affairs on Quicken, and her Discover HYSA and credit accounts work fine (at least now, after a lot of problems on Quicken for users who had both - lengthy threads on these).

I probably should consolidate, but I'll probably keep Barclays, assuming the Quicken issue gets resolved fairly soon. I like having alternative sources of money when those rare internet outages occur for one institution or another. I only have interest, and maybe one or two deposits and withdrawals a month at Barclays.

I agree with the comment above - Quicken users are probably a very small percentage of the customer base for these institutions.

Detroit- i have Amex, cap one and barclays. Amex high yield savings does not download to quicken - the credit card does - maybe with some new update that i just learned about it will work but i went through the same rigamarole with Amex. My upset is that many of these banks are clueless about quicken which i find astonishing - anyhow I would stick with Capital One and may very well move all my $ there. I also found a local credit union that has an even higher rate - waiting to see how that works with trnasfers etc. Barclays is losing my faith by the minute….

All this discussion in the past week over Barclays, coupled with my reading of the many recent discussion threads regarding bank connectivity with Quicken by many Amex HYSA users, has made me pause for now. Lots of conflicting info on whether Amex Savings will or won't download into Quicken, and even a comment about another forthcoming connectivity change. Some find it working, others don't. Seems like Discover or Capital One might be good HYSA alternatives, with stable Quicken connectivity, but with their pending merger I'm cynical enough to expect some temporary problems there too next year. Up until now, online savings and Quicken was something I didn't need to spend thought or time on. Good input on this thread, in any case.