Lifetime Planner Bug and Idea List - Make Yourself Heard!

Scooterlam
Scooterlam SuperUser, Windows Beta Beta
edited August 2 in Budgeting and Planning Tools (Windows)

Lifetime Planner (LTP) seems to be a well-neglected feature in Quicken - for years - notbug-lifetime-planner-not-modeling-debt-reduction-plan-correctly updated, not improved, not modernized.  I’m not quite sure why so little attention is paid to such an important tool. So many development cycles expended on seemingly “rearranging the deck chairs”, misunderstood or misinterpreted market demands, not to mention fixing the newly created bugs at the expense of improving important features like LTP.

In Quicken today, so much effort is expended on spending and investment management features, and rightfully so. The third leg of this stool, however, is retirement planning via Lifetime Planner. “How are my spending and investment performances, coupled with important economic and life factors such as taxation, longevity, and inflation, impact my plan and show my readiness for retirement”? Not an easy question to answer, but LTP ties this all together. 

I took the time to compile as many Lifetime Planner bug and idea posts as I could find that had a reasonable amount of discussion and detail. I’m sure I didn’t get everything that has been contributed over the last several years. And shockingly, some of these issues do impact plan results and have stayed broken for years.  

Please have a look at the categories and links, below.  Like them, vote on them, add to them and make them better. Feel free to use this thread to add your own ideas and bugs.  As you know and expect, if you include very few details and are vague as to the problem and its solution – how big, how broken, how widespread, how it helps,  et al – Quicken will not likely take note...Illustrations are always helpful.   You may know your pet issue well, but make it easier for the person who will read and potentially act on it, to understand it easily.

The time is well overdue to have a concerted effort to fix bugs, ensure future maintenance releases as tax law changes, and make small improvements toward an overall modern and integrated planner. There are a lot of retirement planning tools that are as good or better than Lifetime Planner. Oftentimes, when looking at online reviews from mainstream financial sites, Quicken is not even mentioned as a viable retirement solution.    

A change is needed in this area of Quicken. Please vote and contribute. 
Make your voice heard!

Scott

2018 QW HBR r7.5


LIFETIME PLANNER IDEA AND BUG LIST


EXPENSE MODELLING IMPROVEMENTS - added 05.12.22



RATE OF RETURN MODELLING IMPROVEMENTS - added 05.03.22



PENSION MODELLING IMPROVEMENTS - added 02.09.2022



SOCIAL SECURITY MODELLING IMPROVEMENTS - updated 12.25.21



TAX MODELLING IMPROVEMENTS - updated 11.16.21



TAX DEFERRED ACCOUNT (IRA and 401K) IMPROVEMENTS - updated 10.26.21



TAX FREE ACCOUNT ( ROTH IRA and HSA ) IMPROVEMENTS - updated 11.18.2021



REPORT, PRINT AND EXPORT PLAN RESULTS - updated 01.04.22



CREATE, SAVE AND RESET MULTIPLE PLAN WHAT-IF SCENARIOS - updated 11.06.21



DEBT REDUCTION PLAN NOT MODELLED CORRECTLY OR MISSING - updated 09.11.21

 

SCALING ISSUES IN VARIOUS LTP DIALOGS WHEN USING LARGE FONTS - updated 09.11.21



HELP AND SUPPORT CONTENT IMPROVEMENT - added 10.27.21



MODERNIZATION - updated 12.07.2021



EXPANSION TO OTHER QUICKEN PRODUCTS - Updated 11.04.21


********************************************************************************************

Other IDEAS and BUGS Yet to be Reviewed...


Social Security various calculation issues related to SS taxation, spouse planning assumptions and spouse survivorship benefits:


Expense Adjustments started and tied to a person after they die:

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Comments

  • mistertheplague
    mistertheplague Member ✭✭✭
    edited September 2018
    Even if LTP did work properly, you wouldn't want to trust your retirement to it. Way too many variables in retirement planning for a deterministic planner to account for. Use a tool like OnTrajectory or Flexible Retirement Planner.
    Quicken Premier Mac and Windows
  • mshiggins
    mshiggins SuperUser ✭✭✭✭✭
    edited September 2018
    I’m on board for bug fixes, but please no attempts to modernize it.
    Quicken user since Q1999. Currently using QW2017.
    Questions? Check out the  Quicken Windows FAQ list
  • Scooterlam
    Scooterlam SuperUser, Windows Beta Beta
    edited August 2018
    mshiggins, 

    What is your apprehension about LTP development (such as introducing a monte carlo approach, mentioned here)?  https://getsatisfaction.com/quickencommunity/topics/life-time-planner-monte-carlo-simulations

    Scott
  • mshiggins
    mshiggins SuperUser ✭✭✭✭✭
    edited November 2019

    mshiggins, 

    What is your apprehension about LTP development (such as introducing a monte carlo approach, mentioned here)?  https://getsatisfaction.com/quickencommunity/topics/life-time-planner-monte-carlo-simulations

    Scott

    My apprehension is based on past modernization or enhancements to existing features not being well done. The budget revamp in 2012, the loan revamp in 2013, the reminder revamp in 2018, and the Debt Reduction Planner revamp (don't recall the year). While there were some improvements with each revamp, key features were lost or changed in a manner not well received by long time users of the feature. Even years later, the revamped features are not as good as the previous iteration of that feature.


    I really like the LTP. I don't want to lose any of its current functionality.
    Quicken user since Q1999. Currently using QW2017.
    Questions? Check out the  Quicken Windows FAQ list
  • Scooterlam
    Scooterlam SuperUser, Windows Beta Beta
    edited November 2019

    mshiggins, 

    What is your apprehension about LTP development (such as introducing a monte carlo approach, mentioned here)?  https://getsatisfaction.com/quickencommunity/topics/life-time-planner-monte-carlo-simulations

    Scott

    I very much like LTP as well.   And, thanks for the history lesson regarding your past experiences.  +1 on the bug fixes first.

    By modernization, I mean introducing a stochastic model that leverages existing functionality and "bolts-on" with the ability to switch on or off monte carlo simulation.  That is, ability to use LTP as a deterministic planner as it is today, but give an option to further run monte carlo simulations - to "supercharge" the "what if" feature, so to say.

    I can see a path where I believe there could be no changes to current LTP features & functionality while introducing the monte carlo option.  But of course, that is just me...

    Not saying its easy, it never is, but to your well-taken point, past performance IS AN indication of future results, which is the obvious concern regarding any sort of change effort like this.

    Scott
    2018 QW HBR r7.5

    Link to monte carlo thread:
    https://getsatisfaction.com/quickencommunity/topics/life-time-planner-monte-carlo-simulations
  • Scooterlam
    Scooterlam SuperUser, Windows Beta Beta
    edited August 2018
    Adding an issue to the original thread:

    Social Security various
    calculation issues related to SS taxation, spouse planning assumptions and spouse
    survivorship benefits:

    Scott

    2018 QW HBR r7.5

  • Scooterlam
    Scooterlam SuperUser, Windows Beta Beta
    edited August 2018
    Adding an issue to the original post:

    Scaling issues related to
    text and labels in Assumptions and What-If dialog boxes, when using large
    fonts:     Scott
    2018QW HBR r7.5
  • Scooterlam
    Scooterlam SuperUser, Windows Beta Beta
    edited August 2018
    Adding an issue to the original post:

    Graph behavior issues, mouse overs or hover data missing from graph, an intermittent issue:

    BUG:  https://getsatisfaction.com/quickencommunity/topics/mouseovers-missing-from-graphs
  • Rick22
    Rick22 Member ✭✭
    edited June 2018
    LTP is one of the most undervalued features of Quicken.   It is extremely thorough, and if not for concern over bugs, I would say it rivals analysis from full service financial managers.   I hope Quicken does maintain and continue to grow and fix the tool
  • Scooterlam
    Scooterlam SuperUser, Windows Beta Beta
    edited November 2019

    LTP is one of the most undervalued features of Quicken.   It is extremely thorough, and if not for concern over bugs, I would say it rivals analysis from full service financial managers.   I hope Quicken does maintain and continue to grow and fix the tool

    Hi Rick, 

    Please consider voting on this thread and on the individual "ideas" links, above.  For "Bugs", click on the "me-too" link.  Voting helps Quicken gauge interest to updates and improvements to LTP. 

    Regards,
    Scott
  • RalphA
    RalphA Member ✭✭
    edited November 2019

    mshiggins, 

    What is your apprehension about LTP development (such as introducing a monte carlo approach, mentioned here)?  https://getsatisfaction.com/quickencommunity/topics/life-time-planner-monte-carlo-simulations

    Scott

    Every Quicken new version I have installed has been painful for a number of months due to introduced errors. I don't trust Quicken to do a major rewrite of LTP.
  • Scooterlam
    Scooterlam SuperUser, Windows Beta Beta
    edited November 2019

    mshiggins, 

    What is your apprehension about LTP development (such as introducing a monte carlo approach, mentioned here)?  https://getsatisfaction.com/quickencommunity/topics/life-time-planner-monte-carlo-simulations

    Scott

    Point well-taken, RalphA. I've felt that pain as well.
    I believe the first efforts must be to address those bugs, prior bad design assumptions and/or lack of maintenance or updates (re: tax related) to the current feature set.

    Shore up the fundamentals first.  Stuff like this takes a step-wise approach and plan vs. introducing a "big bang" change.   Only then, IMO, can they base any future fundamental enhancements (ie modernization) in LTP.
    The point of this list is to help Quicken understand the nature of the demand (impact and users affected), issue details and offer some building blocks to an overall plan or strategy for LTP, from which to execute...

    Scott2018 QW HBR R9.34
  • Anoniem Persoon
    Anoniem Persoon Member ✭✭
    edited July 2018
    Seems https://getsatisfaction.com/quickencommunity/topics/why-does-quicken-lifetime-planner-show-a-higher-pension-amount-than-i-entered-in-future-dollars is worth adding to this list.
    A user shouldn't have to translate a pension projection back to the equivalent amount in today's dollars.  Quicken should accept the pension amount in dollars of the specified year, because that is the amount the person will receive in that year.
  • markus1957
    markus1957 SuperUser, Windows Beta Beta
    edited January 2019
    Question- How does Lifetime Planner handle Roth IRA's in the withdrawal hierarchy? The Help files state taxable accounts are tapped first, then tax-deferred, but Roth's are new relative to the LTP and are not mentioned. Are they the last bucket to be tapped as many advisors recommend or are they co-mingled with the tax-deferred bucket?
  • Scooterlam
    Scooterlam SuperUser, Windows Beta Beta
    edited November 2019

    Question- How does Lifetime Planner handle Roth IRA's in the withdrawal hierarchy? The Help files state taxable accounts are tapped first, then tax-deferred, but Roth's are new relative to the LTP and are not mentioned. Are they the last bucket to be tapped as many advisors recommend or are they co-mingled with the tax-deferred bucket?

    I suspect that Roth account balances and their treatment wrt "order of withdrawal" are co-mingled with the other tax deferred accounts. When creating an account, Quicken does allow selection of a Roth IRA.

    But when looking at that same Roth account in "account details" there is only a option to selection "tax deferred", "yes or no".  Further, when reviewing the "income and expense" table for any given year, there is just a line item for "tax deferred".

    I looked a bit further to see, im my LTP test accounts, if I could set the various account values and retirement dates such that I could discern if Quicken was considering Roth account in the order of withdrawals.  No dice....

    So, the potential impact for those that have sizeable Roth balances v. TIRA balances could see a significant improvement of forecasted balances in LTP.

    So, IMO, a good idea for Quicken to consider in context of some of these other bugs and ideas!

    Scott
    2018 QW HBR R12.15
  • mshiggins
    mshiggins SuperUser ✭✭✭✭✭
    edited February 2019
    Suggestion from user Todd Swygert: Add a different graph category and color for tax exempt accounts.

    It’s bothered me for years that the Roth IRA money has been lumped in with the Tax Deferred money in the Lifetime Planner.

    In my opinion there should not be a Tax Deferred or Taxable selection option for Roth IRA account types, or at least add a third option Tax Exempt. Then in the Lifetime planner add another color to the bar graph to indicate the Tax Exempt portion and separate the amounts in the yearly report summary.


    https://getsatisfaction.com/quickenco...
    Quicken user since Q1999. Currently using QW2017.
    Questions? Check out the  Quicken Windows FAQ list
  • mshiggins
    mshiggins SuperUser ✭✭✭✭✭
    edited November 2019

    Question- How does Lifetime Planner handle Roth IRA's in the withdrawal hierarchy? The Help files state taxable accounts are tapped first, then tax-deferred, but Roth's are new relative to the LTP and are not mentioned. Are they the last bucket to be tapped as many advisors recommend or are they co-mingled with the tax-deferred bucket?

    Mark and Scott, you may find this discussion elucidating:


    https://getsatisfaction.com/quickenco...
    Quicken user since Q1999. Currently using QW2017.
    Questions? Check out the  Quicken Windows FAQ list
  • Scooterlam
    Scooterlam SuperUser, Windows Beta Beta
    edited September 2018
    Ah yes,  new people learning old things! Thanks mshiggins!    Adding Roth Idea to this LTP Bugs and Issues thread....


    Improve Transparency of and Adjust Order of Withdrawals for ROTH IRA Tax-Exempt Accounts in LTP:



    The bottom line, background and details....

    So, I read this first link which Chris (QPW) provides insight around tax treatment of Roth IRAs. And, Marcus1957, above thread, who asks the question regarding order of withdrawal for Roth IRAs.  From this, I went back to my LTP test accounts and tried a few things differently....I hope you can follow and someone can confirm my conclusions...


    The bottom line, from what I can see....is:

    1.  Order of Withdrawals:  Roth IRA accounts are tapped before Traditional IRA Accounts.  In other words, Taxable, then Roth IRAs, then Traditional IRAs.


    2.  Roth IRAs in QW are treated correctly as Tax Exempt:  Tax treatment of Roth IRA's in Quicken show them, in my testing as well, as being treated as Tax-Exempt.  Even though, as Chris (QPW) et al point out (in the first link)  that they are shown as Tax-Deferred in Quicken.  So, no taxes are taken from Roth IRA as they are withdrawn.  Need better transparency between Tax Deferred and Tax Exempt in Q.


    3.  RMDs are Correctly Taken solely from R_IRAs:  As an added bonus, I see that the RMDs are taken from the T_IRA as opposed to the Roth IRA.  So RMDs also seem to be calculated and withdrawn correctly from the T_IRA only, despite the Roth IRA being shown in Quicken as a tax-deferred account.


    If you want to set this up and test for yourself (I hope you can) , here are the LTP parameters I used in my test file, for each of the 3 conclusions....

    • Inflation = 0%
    • Investment Gain=0%
    • Pre-Retirement Tax Rate: 15%
    • Post-Retirement Tax Rate: 10%
    • Ages and Events - Image 1
    • Account Setups - Image 2.

    1.  Order of Withdrawals >>>Use IRA - Low Balance and IRA Roth Accounts and exclude IRA - Traditional Account

    2.  Roth IRA Tax Treatment >>>>Use IRA - Roth Account Only, Exclude all others

    3.  RMD Treatment >>>> Use IRA Low Balance and IRA Roth Accounts and exclude IRA - Traditional Account

    4. With each test case >>>> inspect each year's details window from pre-retirement to retirement to RMD event year...


    Image 1



    Image 2




    Scott 

    2018 QW HBR R12.15
  • Scooterlam
    Scooterlam SuperUser, Windows Beta Beta
    edited September 2018
    Adding an issue to the original post:


    IRA Account Owner Selected During Account Creation is not the Same Owner Shown in LTP > Planning Assumptions > Investments dialog - ie Ownership Changes and it should not!


    If you want to see this change made in LTP, please click into the above link and click on the vote button at the top of that thread!

    If you want to see overall improvements made to LTP,  please click on the vote button at the top of this thread!

    Scott
    2018 QW HBR R12.15


  • Tom VanAlstyne
    Tom VanAlstyne Member
    Frankly I use the life time planner frequently.  I would very much like the planner to be updated to allow for me to run lets say three (or more) retirement scenarios and save each.  Under each scenario I might change a variety of parameters.  The current "what if" feature is not sufficient.  If I retire earlier the pension size and start date would be different than if I retire at a later age.  Also I might work part time if retiring early, but not if retiring later -   etc.....

    A turn off/ turn on Monte Carlo would be nice, but way before that level of improvement I would like to see the multiple scenarios.  

    PS: I don't want to have to duplicate my entire financial life to run a different scenario on another file.  Over the years keeping both up would be a huge burden.

    Tom
    2019 QW


  • Scooterlam
    Scooterlam SuperUser, Windows Beta Beta
    edited June 2019

    I started this Lifetime Planner thread to curate the variety of bug reports and ideas needed and requested by users over the years.    I find that a number of links are now broken.  2 of 3 idea links, shown below, are broken, among others in this thread...   I suspect they were broken in the migration from old to new forum.  I cannot find them using the search engine either.

    @Quicken can you restore these links and others in this thread that once worked but are now broken?

    @Tom VanAlstyne The last link below might have satisfied your need.  You can vote on it when Quicken Admins restore the link and forum topic!

    Scott

    2019 QW HBR


    Reset of Lifetime Planner
    (Start Over) and ability to save one or more planning scenarios:


  • neesjc
    neesjc Member ✭
    I have been a Quicken user since 1993. In addition, I used the Financial Planner software until the Lifetime Planner was incorporated into Quicken itself. However, as I am now within 10 years of retirement, I have found the Lifetime Planner to be increasingly inadequate.

    Although there are several weak areas in the product, the one that baffles me the most is the severely oversimplified tax handling...they also make TurboTax for goodness sakes so it should be a no brainer!

    As I have ramped up my reading on retirement planning, I'm regretfully facing the fact that I also need to research a replacement for Quicken which will better address my needs going forward. That is, unless Quicken puts some effort into making the Lifetime Planner the quality tool I know they can!
  • Jim_Harman
    Jim_Harman SuperUser ✭✭✭✭✭
    Note that Quicken Inc. and Intuit, the maker of TurboTax, are now separate companies.

    QWin Premier subscription
  • Scooterlam
    Scooterlam SuperUser, Windows Beta Beta
    edited July 2019
    neesjc said:
    I have been a Quicken user since 1993. In addition, I used the Financial Planner software until the Lifetime Planner was incorporated into Quicken itself. However, as I am now within 10 years of retirement, I have found the Lifetime Planner to be increasingly inadequate.

    Although there are several weak areas in the product, the one that baffles me the most is the severely oversimplified tax handling...they also make TurboTax for goodness sakes so it should be a no brainer!

    As I have ramped up my reading on retirement planning, I'm regretfully facing the fact that I also need to research a replacement for Quicken which will better address my needs going forward. That is, unless Quicken puts some effort into making the Lifetime Planner the quality tool I know they can!
    Help make Quicken LTP better by voting on this idea thread as well as those ideas (linked above) that are important to you. 

    Or, create and describe a new idea or bug fix to address LTP's inadequacies you speak of so that it can be voted on and considered.  While it does not necessary result in immediate change, voting helps Quicken product team assess user demand and impact for any particular idea or bug fix.

    What specific issues are you having with LTP?
  • Scooterlam
    Scooterlam SuperUser, Windows Beta Beta
    Lifetime Planner links in Quicken | Help webpage broken (timing out). 

    Every link times-out.   Reported on website. Tested on 3 browsers, 2 devices, 2 ISPs... See URL and images, below...

    Plain sloppy - blocking and tackling kind of stuff.  There isn't software to test links and dump an exception report to the accountable staff to fix?

    Going here...

    ...and clicking on help subtopics...
     

    Gets you here....

  • Scooterlam
    Scooterlam SuperUser, Windows Beta Beta
    edited April 2020
    Adding an bug report to the original idea post:


    DEBT REDUCTION PLAN Not Modeled Correctly in Lifetime Planner:
    Submitted to Quicken "Report a Problem" on 04.27.2020


    • If you want to see this bug fixed in LTP, please click into the above link and click like or voice your support.
    and,
    • If you want to see overall improvements made to LTP,  please click on the vote button at the very top of this thread!
  • YingDave
    YingDave Member ✭✭✭✭
    Just having something equivalent in the Canadian version would be nice - bugs or not! :)
  • Craig Vorwald
    Craig Vorwald Member ✭✭✭
    I know exactly why there have been no changes to LTP. It is too hard. They could hire a fleet of tax/financial advisors, and it would consume resources I doubt Quicken currently has. Just my thoughts...
    Quicken user since 1995...
  • Anoniem Persoon
    Anoniem Persoon Member ✭✭
    > @Craig Vorwald said:
    > I know exactly why there have been no changes to LTP. It is too hard. They could hire a fleet of tax/financial advisors, and it would consume resources I doubt Quicken currently has. Just my thoughts...

    Eh, like many things a little effort could make some large improvements. This thread has some good examples, should Quicken decide to act on them.
  • Scooterlam
    Scooterlam SuperUser, Windows Beta Beta
    Adding a NEW IDEA  to the original idea post.  Have a look and vote!


    REPORTING, PRINTING AND EXPORTING PLAN RESULTS - updated 09.03.21



    • If you want to see this IDEA implemented in LTP, please click the above link and vote to voice your support, and....
    • If you want to see overall improvements made to LTP,  please click on the vote button at the very top of this thread!

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